Italia Estación Hotel, Merida

Hotels
6.6 (17 reviews)
Calle 69 por 68 y 70, mérida , Mérida , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Tour desk
Private check-in/check-out
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good service
Excellent location
Cons:
Small rooms
No parking
Limited amenities

Categories

Cleanliness
5.53
Reviews indicate issues with moisture and lack of cleaning or maintenance.
Service
8.52
Positive mentions of staff attitude and customer service.
Location
9.02
Multiple reviews highlight the excellent location near ADO.
Room Quality
5.53
Concerns about room size and lack of furniture or surfaces for personal items.
Amenities
5.02
Significant shortcomings in basic amenities like tables or sufficient space.
Value for Money
6.03
High prices mentioned, leading to concerns about room size and amenities.
Food and Beverage
6.62
Not mentioned in reviews, assigned target overall rating.
Overall Experience
6.53
Mixed experiences noted; good service and location but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:23

Property Description

Central Location in Centro de Merida District
Italia Estación Hotel, Merida is conveniently located just a short distance from Main Square, Merida Bus Station, and the city centre. Guests can easily explore the vibrant surroundings and attractions within a few kilometers from the hotel.

Comfortable Rooms with Essential Amenities
The hotel offers air-conditioned rooms with private bathrooms, flat-screen TVs, and cozy bed linens. Perfect for relaxation after a day of sightseeing or business meetings in the city.

Friendly Bilingual Staff and Nearby Attractions
Guests can expect exceptional service from the English and Spanish-speaking staff available 24/7. Additionally, popular landmarks like Mundo Maya Museum and La Mejorada Park are within a short distance, adding convenience to your stay.

Ready to experience comfort and convenience in Merida? Book your stay at Italia Estación Hotel now!

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 17 reviews
Cleanliness: 5.53
Service: 8.52
Location: 9.02
Room Quality: 5.53
Amenities: 5.02
Value for Money: 6.03
Food and Beverage: 6.62
Overall Experience: 6.53
G
Gerardo solo_traveller mx
7
Regular
Pros:

la ubicacion del hotel esta muy bien y el costo

Cons:

los escalones son muy chiquitos para subir a la planta alta

2026-01-15 via Nuitee
R
rodriguez extended_group mx
9
Cons:

Que no cuenta con estacionamiento

2025-12-29 via Nuitee
B
Brenda Guadalupe solo_traveller mx
10
Pros:

La atención es muy buena

Cons:

Que no haya elevadores

2025-12-03 via Nuitee
T
Tomcat solo_traveller mx
6
Pros:

The location and the staff

Cons:

The price is really high for the room size

2025-11-24 via Nuitee
H
HERNÁNDEZ VILLAVERDE couple mx
1
Pros:

Se encuentra frente a estación ADO.

Cons:

Cuarto muy pequeño, el internet se iba cada rato, el lugar estaba húmedo.

2025-11-21 via Nuitee
R
Rodrigo solo_traveller py
1
2025-11-18 via Nuitee
J
José Luis solo_traveller mx
8
Pros:

Ubicación

Cons:

sin mesa o algo para colocar cosas o trabajar

2025-11-15 via Nuitee
V
Virgilio Melchor couple mx
8
Pros:

La ubicación

Cons:

No tiene estacionamiento

2025-11-13 via Nuitee
D
dopasso solo_traveller uy
7
se hace amena
Pros:

La ubicacion es exelente, las funcionarias un trato exelente y mucha disposicion

Cons:

El ambiente si bien se encuentra todo muy prolijo, da la sensacion de falta de aire ya que es minima la ventana (30cm x 50cm) si no prendes el aire acondicionado no podes estar dentro de la habitacion.
Luego que no haya un solo lugar para apoyar (estantes, mesa, etc) me resulto muy raro, ya que tuve que dormir con la ropa y objetos sobre la cama, y en la mayoria de las ocaciones en el suelo

2025-11-11 via Nuitee
J
Julien solo_traveller fr
6
Eau Froide
Cons:

Pas d'eau chaude pendant 2 jours.

2025-11-04 via Nuitee
L
Luis Alberto solo_traveller mx
7
Pros:

La ubicación cerca del ADO

Cons:

Por viajar solo me dieron la habitación más pequeña y no era del tamaño que había seleccionado en la aplicación.

2025-09-04 via Nuitee
K
Karen extended_group mx
8
Pros:

Muy amables las habitaciones comodas

Cons:

No hay muebles y practicamente las maletas se acomodan en el suelo

2025-08-17 via Nuitee
J
José Picaso extended_group mx
9
2025-08-01 via Nuitee
M
Maribehet young couple us
2
Only if your desperate!
Pros:

Good location.

Cons:

You get what you pay for! Facility is run down, towels and linens are very used, and there is a very strong musty smell because there is no windows (no fresh air flowing) the AC stays off, so you can imagine the humidity. I especially did not appreciate not having water and my husband had to assist me in showering with water bottles. Thank goodness I had extra water! Despite the reading of the reviews, and going against my better judgment, I still stayed there! If you have a vehicle, good luck finding a parking spot. Paying off all night parking is expensive! But we managed to park it in front of an abandoned house and it didn’t get a boot on. The wify was very poor and noise travels, you can hear the conversations of people, mostly front desk person or the very mad and frustrated customer that is tired of not having water and is demanding their money back! If your in a pinch go for it but if you have a little more money, look somewhere else.

2024-11-20 via Nuitee
K
Kristina solo traveller lv
8
Overall very happy and grateful for all the help
Pros:

Super close to the bus station, clean and amazing and accommodating staff, did everything to help how they could.

Cons:

The shower had very poor pressure so it took longer to shower

2024-11-09 via Nuitee
N
Nadia solo traveller mx
2
I would go somewhere else
Pros:

The location is actually good

Cons:

The room was so dirty to start with, very noisy and uncomfortable, the bathroom floor was slippery and was dangerous to take a shower

2024-01-03 via Nuitee
M
Martin solo traveller cz
1
The worst and most loudly hotel in whole Mexico
Pros:

close to ADO station

Cons:

STAY AWAY OF THIS HOTEL IF YOU WANNA GET ANY SLEEP!!! it's the most noisy hotel in all Mexico. There is no barrier between you and the reception or street (doors outside are mostly open and room doors don't protect from any noise). The worst is the girl at the reception who keeps talking loudly no matter if it's midnight or 5am. even when I asked her to be quiet, she continues. She keeps talking nonstop day and night. Also the wifi is mostly not working or so slow is not usable at all. The warm water never runs and the stream is very small. The single room is so small, 1x2m, nothing to put your stuff, all the painted in crazy white. STAY AWAY FROM HERE!!!

2023-12-05 via Nuitee