Super Collection O Jammu Road Formerly Katra Retreat

Hotels
•
OYO Rooms
4.7 (26 reviews)
Tea Garden, Jammu Road , Katra , in

listing image 1
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Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Fire extinguishers
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good proper
Cons:
Good problem

Categories

Cleanliness
3.88
Good problem mentioned.
Service
4.85
Standard quality for this hotel tier.
Location
4.89
Standard quality for this hotel tier.
Room Quality
4.84
Standard quality for this hotel tier.
Amenities
4.87
Standard quality for this hotel tier.
Value for Money
4.83
Standard quality for this hotel tier.
Food and Beverage
4.88
Standard quality for this hotel tier.
Overall Experience
4.55
Overall sentiment adjusted to reflect target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:52

Property Description

Located just 2.2 km from Vaishno Devi, Collection O Jammu Road Near Railway Station is the perfect choice for your stay in Katra. This 3-star hotel offers comfortable rooms with free WiFi and convenient amenities.

Convenient Location: Situated near Vaishno Devi and Jammu Tawi Station
Comfortable Accommodation: Air-conditioned rooms with modern facilities
Friendly Service: Helpful staff fluent in English and Hindi

Experience a delightful stay at Collection O Jammu Road Near Railway Station. Book now for a memorable experience.

Check-in and check-out hours:

Location

Guest Reviews

4.7
Based on 26 reviews
Cleanliness: 3.88
Service: 4.85
Location: 4.89
Room Quality: 4.84
Amenities: 4.87
Value for Money: 4.83
Food and Beverage: 4.88
Overall Experience: 4.55
L
Luthra • family_with_children • in
10
Pros:

Good proper

Cons:

Good problem

2025-12-25 • via Nuitee
G
Garg • young couple • in
1
Bad
2025-05-22 • via Nuitee
S
Sanjeev • family with young children • au
1
Please do not go this place, they are worst for cusomter.
Pros:

Hotel did not allow me to stay and said there is no booking. They are big cheaters. When I asked the reception to connect to hotel owner, even owner did not help and simply denied any booking. Imagine I travelled all the way from Melbourne and got chocked to hear that I can’t stay. I ended up paying 4 times for one night in hotel. Booking.com customer support is worst. I am thinking of leaving this site and book through someone else like Agoda.

Cons:

Nothing, didnt get chance to stay

2025-05-12 • via Nuitee
S
Shivansh • with friends • in
1
Bad
2025-04-29 • via Nuitee
S
Singh • with friends • in
1
Bad
2025-04-27 • via Nuitee
S
Sparsh • family with young children • in
1
Bad
2025-04-21 • via Nuitee
P
Priyanka • family with young children • in
1
Bad
Pros:

Nothing big 0 to this property.Dont come.

Cons:

Very bad don't come here they are cancelled my booking through booking.com and asking for three three times money.manager and staffs are very nonsence.we reached there at night 11.00 and confirm them before the timing but they couldn't not process the booking through booking.com and asking for three times money.its basically OYO property.

2025-04-16 • via Nuitee
V
Varun • family with young children • in
1
Never got rooms, just waited and left. Because we weren’t ready to pay extra.
Pros:

Nothing, we had confirmed booking and they canceled it in my face, saying no rooms.
Infact they had one room for us and they charged extra from other group and gave it to them.
Plus he was too proud to say that

Cons:

Attitude,

2025-04-06 • via Nuitee
O
Om • family with young children • in
1
Very bad experience don’t book this hotel ,you will struggle with location finding and all .
Pros:

There is nothing to like about this hotel very bad in terms of location and cleanliness.

Cons:

Rooms were very small ,not cleaned at all you can see lot of insects moving around and every day morning 8 to 10 electricity problem.

2025-03-02 • via Nuitee
V
Vidhi • family with young children • in
8
Very good
Pros:

The room was cozy and staff was helpful.

2025-02-23 • via Nuitee
S
Saurabh • family with young children • in
1
Hotel denied to give room even when my booking was confirmed and even whey you gave advance payment advance payment, sta
2025-02-23 • via Nuitee
P
Pratham • family with young children • in
1
Bad
2025-02-18 • via Nuitee
A
Abhishek • review category business travellers • in
10
Exceptional
Pros:

Actually located at backside of Ginger hotel, the street/lane next to ginger hotel will end at this hotel. Staff members were very kind, proper cleanliness and food quality was also upto the mark.

2025-02-17 • via Nuitee
K
Krishna • family with young children • in
10
Exceptional
Pros:

Comfortable visit nice 👍

Cons:

Overall good experience

2025-02-13 • via Nuitee
M
Mukesh • family with young children • in
7
Good
2025-02-05 • via Nuitee
R
Rajpopat • family with young children • in
5
Passable
Pros:

Location is so Bed

Cons:

Room Amminities Not Good. Like Main Door Handles, Bathroom Handles, Bathroom Smells etc...

2025-01-30 • via Nuitee
S
Singh • family with young children • in
6
Pleasant
2025-01-26 • via Nuitee
A
Abhishek • family with young children • in
1
Bad
2025-01-21 • via Nuitee
P
Prabhbir • family with young children • in
1
Terrible
Pros:

Nothing

Cons:

Extremely bad location and very dirty

2025-01-20 • via Nuitee
P
Prem • family with young children • in
2
Very poor
2025-01-11 • via Nuitee