Hyatt Place Reno

Hotels
•
Hyatt Place
9 (304 reviews)
13957 S Virginia Street , Reno , us

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Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Noise from the street and other guests
Unavailability of amenities

Categories

Cleanliness
8.5
Most reviews are positive about cleanliness, but some mentioned issues requiring more attention.
Service
9.5
Staff were described as friendly and professional, providing excellent service.
Location
9.5
Multiple reviews praised the convenient location close to attractions and family.
Room Quality
8.5
Rooms were generally comfortable and new, but issues with noise and pillow quality were reported.
Amenities
8
Some amenities were unavailable during the stay, such as the pool and fitness center.
Value for Money
9
Overall good value for the amenities and service provided.
Food and Beverage
9.5
Breakfast received consistently positive reviews for its variety and quality.
Overall Experience
9.5
Despite some issues, guests had a great stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:39

Property Description

Modern Rooms with Essential Amenities
Experience comfortable stays in our rooms equipped with air conditioning, a flat-screen TV, and a safety deposit box.

Convenient Location near Popular Attractions
Explore Reno with ease as we are located near major attractions like the Reno-Sparks Convention Center and LakeRidge Golf Club.

Complimentary Toiletries and Refrigerator in Every Room
Enjoy the convenience of free toiletries in your private bathroom and make use of the fridge available in all rooms.

Book now to experience a relaxing stay at Hyatt Place South Reno.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 304 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.5
A
Ashley • family_with_children • us
7
Pros:

Breakfast was great, very friendly staff. Thankful they let us check in early and kept our bags for the next day until we had to leave for the airport.

Cons:

The pull out bed was super uncomfortable and pretty flimsy. Not made for adults, I’m sure kids wouldn’t mind though.

2026-04-25 • via Nuitee
B
Bob • couple • us
9
I paid booking.com for my stay. I am also being charged by the hotel. Waiting for refund.
2026-04-24 • via Nuitee
R
Roger • couple • us
10
Convenient, Clean, Casual!
Pros:

Didn’t eat.

Cons:

No issues

2026-04-16 • via Nuitee
S
Secchin de Almeida • solo_traveller • br
1
Cons:

They charged twice the rate, in my own credit card, considering that i hv already paid thru Booking.com, and to make contact with them, holy shit, it was a nightmare

2026-04-14 • via Nuitee
A
Amitabh • family_with_children • us
10
Modern, comfortable stay - great location
Pros:

We had a great one-night stay at Hyatt Place Reno with our kids and were very pleased with the experience. The location was excellent and especially convenient for our trip, as it was very close to Mt. Rose, where we had come to ski. The neighborhood also felt very nice and upscale, with plenty of good shops and restaurants nearby - including a movie theater and an Apple store!

The property itself felt modern, very well maintained, and thoughtfully designed, with nice touches that made it feel polished and welcoming. Everything was very clean, the beds were comfortable, and the overall stay was easy and relaxing for our family. We also found the parking convenient, even though it was paid. Breakfast was very good, and the staff were especially friendly and welcoming throughout our stay.

Overall, it was a very pleasant experience, and we would happily stay here again.

Cons:

There was nothing we didn't like

2026-04-11 • via Nuitee
A
Aleksei • couple • us
10
2026-04-09 • via Nuitee
H
Hope • solo_traveller • us
10
Stayed one night for a medical appointment. Room was clean and comfortable. No hassles!
Pros:

Convenient location. Comfortable rooms

Cons:

Nothing

2026-03-24 • via Nuitee
J
Jorge • couple • us
10
2026-03-21 • via Nuitee
D
Deborah • solo_traveller • us
10
Clean, convenient and friendly place to stay
Pros:

The location was great for my stay. It’s next to a shopping center but is a bit uphill so it feels separate. There are several fast-food restaurants and nicer dining restaurants all within walking distance.
All the staff were friendly and helpful.

Cons:

The parking can be a bit challenging on weekends. The spaces are sized for cars and when there are pickup trucks parked, it can be a bit of a tight squeeze. But this is a minor issue.

2026-03-19 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-03-16 • via Nuitee
R
Randy • couple • us
9
2026-03-15 • via Nuitee
S
Shanon • family_with_children • us
9
A nice clean property to stay at.
Cons:

They charge for parking and you have to pay extra for breakfast.

2026-03-14 • via Nuitee
N
Nelle • couple • us
7
Great except for the hot water problem
Pros:

We have stayed here several times and really like the location, new condition of the property, cleanliness, service by all the staff, the price, and the breakfast.

Cons:

This is the 3rd visit on which we've had a problem getting hot water in the shower. This has happened in 3 different rooms and at different times of day. On this stay it took a full 7 MINUTES of running the shower to get the temperature from ice cold to barely warm enough to get in. This was at 8 PM when water use is low in the hotel overall (the checkout clerk suggested it was just a morning problem and I had to correct her.) This is not just inconvenient but a tremendous waste of water which is a precious resource. This is obviously an ongoing problem at this hotel that needs to be addressed!

2026-03-13 • via Nuitee
L
Lidia • couple • us
7
2026-03-10 • via Nuitee
H
Hilary • couple • us
10
2026-02-26 • via Nuitee
I
Ian • family_with_children • us
8
Great hotel, good value.
Pros:

Design, and ambiance.

Cons:

Charging extra for parking at a suburban/rural hotel is absurd.

2026-02-24 • via Nuitee
T
Taylor • family_with_children • us
10
2026-02-22 • via Nuitee
K
Khaira • family_with_children • us
7
Okish
Pros:

Super clean

Cons:

Cleanlyness

2026-02-11 • via Nuitee
S
Suzeth • solo_traveller • us
10
great!
Pros:

Very nice and clean!

Cons:

Nothing it was very simple and organized

2026-02-08 • via Nuitee
R
Rick • couple • us
10
Pros:

A great room at a great price with an excellent breakfast.

2026-01-31 • via Nuitee