Hyatt Place Reno

Hotels
•
Hyatt Place
9 (290 reviews)
13957 S Virginia Street , Reno , us

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Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Noise from the street and other guests
Unavailability of amenities

Categories

Cleanliness
8.5
Most reviews are positive about cleanliness, but some mentioned issues requiring more attention.
Service
9.5
Staff were described as friendly and professional, providing excellent service.
Location
9.5
Multiple reviews praised the convenient location close to attractions and family.
Room Quality
8.5
Rooms were generally comfortable and new, but issues with noise and pillow quality were reported.
Amenities
8
Some amenities were unavailable during the stay, such as the pool and fitness center.
Value for Money
9
Overall good value for the amenities and service provided.
Food and Beverage
9.5
Breakfast received consistently positive reviews for its variety and quality.
Overall Experience
9.5
Despite some issues, guests had a great stay overall and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:39

Property Description

Modern Rooms with Essential Amenities
Experience comfortable stays in our rooms equipped with air conditioning, a flat-screen TV, and a safety deposit box.

Convenient Location near Popular Attractions
Explore Reno with ease as we are located near major attractions like the Reno-Sparks Convention Center and LakeRidge Golf Club.

Complimentary Toiletries and Refrigerator in Every Room
Enjoy the convenience of free toiletries in your private bathroom and make use of the fridge available in all rooms.

Book now to experience a relaxing stay at Hyatt Place South Reno.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 290 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.5
K
Khaira • family_with_children • us
7
Okish
Pros:

Super clean

Cons:

Cleanlyness

2026-02-11 • via Nuitee
S
Suzeth • solo_traveller • us
10
great!
Pros:

Very nice and clean!

Cons:

Nothing it was very simple and organized

2026-02-08 • via Nuitee
R
Rick • couple • us
10
Pros:

A great room at a great price with an excellent breakfast.

2026-01-31 • via Nuitee
B
Brian • couple • us
3
2026-01-20 • via Nuitee
U
Ulises • solo_traveller • us
10
2026-01-20 • via Nuitee
O
Olivia • family_with_children • us
9
2026-01-19 • via Nuitee
D
Denise • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
8
2026-01-19 • via Nuitee
E
Ena • extended_group • us
2
Sad, will never stay or recommend this location again, I need to be able to trust I am paying for the amenities Falsely
Pros:

I have stayed here 3 times prior to booking the last trip and telling my friends from cold weather, how Amazing the pool is, and worth overpaying compared to the Many Resort deals in Reno.

Cons:

We were sadly not even alerted at check in that the pool was CLOSED!!!! During our Entire stay!

2026-01-19 • via Nuitee
A
Andrew • couple • us
8
Very clean and comfortable. Have stayed with the hyatt company multiple times and by far my favorite
Pros:

N/A

Cons:

N/A

2026-01-19 • via Nuitee
M
Melanie • family_with_children • us
8
It was really good other than the water issue
Pros:

Very good. I liked the variety.

Cons:

They had hot water maintenance the night we got there. We got in late and they didn’t say anything to us about a water problem. I went to take a shower and no hot water. We tried to call the desk but kept getting a busy signal. We saw a notice on one of the other rooms on our floor in the morning explaining the problem but we didn’t get one on our door so I was a bummer. Other than that it was great. Maybe do hot water maintenance in the middle of the night instead of 8:30-9 pm when people are still getting in. 😊

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
8
Pros:

The property was very clean and nice

Cons:

Everything was good about the room except we had noisy neighbors who were up all night stopping on the floor and being loud.

2026-01-12 • via Nuitee
E
Edisson • extended_group • us
10
Nice Place
Pros:

Location,

Cons:

N/A

2026-01-08 • via Nuitee
Y
Yuriy • extended_group • us
10
2026-01-06 • via Nuitee
O
Ortiz • extended_group • us
10
2026-01-03 • via Nuitee
E
Edisson • family_with_children • us
9
Good Price, and Quality
Pros:

Everything

Cons:

All Good

2025-12-30 • via Nuitee
J
John • couple • us
8
We had a very merry Christmas and a white Christmas too perfect location for us
Pros:

For us, it was great location because it was very close to my SON and my grandkids

Cons:

We’re not too crazy about pet friendly, but it was OK. They could’ve did more cleaning in the rooms

2025-12-28 • via Nuitee
K
Kelley • couple • us
7
2025-12-27 • via Nuitee
L
Lissette • solo_traveller • co
10
2025-12-27 • via Nuitee
W
Wang • family_with_children • us
10
Pros:

breakfast and location are good

2025-12-27 • via Nuitee