Tru By Hilton Mckinney

Hotels
•
Tru by Hilton
8.5 (210 reviews)
3100 Craig Drive , McKinney , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern property
Nice staff
Great location
Sparkling clean facilities
Cons:
Inconsistent housekeeping
Breakfast quality issues
Small room size

Categories

Cleanliness
7.96
Housekeeping service was inconsistent; towels not replaced regularly.
Service
8.93
Staff was wonderful, but there were some issues with housekeeping and communication.
Location
9.47
Great location; easy to access and modern property.
Room Quality
7.92
Room was clean but small with limited storage.
Amenities
8.45
Adequate amenities but some breakfast issues and no coffee maker in rooms.
Value for Money
8.91
Reasonable value considering the location and overall experience.
Food and Beverage
7.46
Limited breakfast variety and some issues with food quality.
Overall Experience
8.93
Overall a good stay with some minor issues but enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:52

Property Description

Modern Amenities
Experience comfort and convenience with air conditioning, a desk, and cable TV in every room at Tru By Hilton McKinney.

24-Hour Service
Our friendly and attentive staff are available around the clock to ensure your stay is seamless and stress-free.

Nearby Attractions
Explore nearby destinations such as Historic Downtown Plano and Southern Methodist University during your stay at our centrally located hotel.

Book your stay at Tru By Hilton McKinney today for a relaxing and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 210 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
L
Lisa • couple • us
9
2026-10-30 • via Nuitee
B
Brian • couple • us
9
Great stay
Pros:

Great location for shopping and restaurants

Cons:

No microwave in the rooms

2026-10-25 • via Nuitee
A
Angela • couple • us
1
2026-10-23 • via Nuitee
W
William • couple • us
8
Better than even more expensive hotels I have stayed at around Texas.
Pros:

Clean room with comfortable bed, and most importantly a nice tv. When I use a hotel I like to watch a movie so having a smart tv is very nice.

Cons:

Check out was at 12 but at 10 room service was knocking to clean.

2026-10-22 • via Nuitee
R
Roy • couple • us
7
2026-10-17 • via Nuitee
P
Pascale • couple • fr
8
Pros:

Hôtel récent. Chambre confortable.

Cons:

Le petit déjeuner n'est absolument pas à la hauteur . Œufs brouillé immangeable, bagels datant de plusieurs jours secs et durs.Pas de charcuterie yaourt ou fromage En fruit seulement des pommes.

2026-10-16 • via Nuitee
B
Ben • solo_traveller • us
10
Pros:

Everyone was friendly and very inviting and the room was clean and had nice ammenities

Cons:

breakfast but it's like every free hotel breakfast it's fine

2026-10-15 • via Nuitee
D
Don • solo_traveller • us
10
Pros:

Very quiet and comfotable

Cons:

Peacefull

2026-10-12 • via Nuitee
B
Bianca • family_with_children • us
5
2026-10-11 • via Nuitee
A
Alan • couple • us
3
Below average for a Hilton chain.
Pros:

I loved the location of this hotel. Close to downtown McKinney and to shopping. Safe area to have a hotel and quiet. The bed was comfy as well.

Cons:

The was no microwave nor freezer section in the very small refrigerator. Could barely place any beverages in it. The pillows were way too soft. Small room for a king size bed. Shower lacked water pressure. And we got 2 calls at 5am for a wake up call that we did not ask for. The breakfast was made with powered eggs and sausage was the same every morning. The apples were old and mushy.

2026-10-11 • via Nuitee
T
Terry • couple • us
10
It was nice and relaxing
Pros:

Nice and clean

Cons:

Not a thing

2026-10-11 • via Nuitee
N
NORIA • extended_group • us
10
2026-10-09 • via Nuitee
M
Madison • family_with_children • us
1
Don’t stay here. Stay at the one in Allen.
Pros:

Not much.

Cons:

Beds were hard as rocks, pillows were flat. A good bed is all I’m here for.

2026-09-19 • via Nuitee
D
David • solo_traveller • us
9
Pros:

All good .

Cons:

Do not like the small short toilets. They are not for grown men. Actually...terrible for men.
Your testicle get dunked when sitting down.

2026-09-18 • via Nuitee
D
Don • solo_traveller • us
10
Pros:

I like the bed and pillows, like sleeping on a cloud

Cons:

Loved it

2026-09-15 • via Nuitee
F
Fardeen • solo_traveller • us
8
Pros:

access

Cons:

i wish there were better breakfast options

2026-09-11 • via Nuitee
H
Holly • couple • us
8
Enjoyed the stay will come back
Pros:

Clean roomy staff was great!

Cons:

Overall it was great! A little pricey for one night but not too bad

2026-09-09 • via Nuitee
L
Lori • couple • us
9
2026-09-07 • via Nuitee
D
Danny • solo_traveller • us
10
Pros:

Clean, kind staff, quick check in!

2026-09-05 • via Nuitee
V
Victor • solo_traveller • bm
10
Awesome
Pros:

Everything

2026-09-01 • via Nuitee