Tru By Hilton Mckinney

Hotels
•
Tru by Hilton
8.5 (169 reviews)
3100 Craig Drive , McKinney , us

listing image 1
Show all photos

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern property
Nice staff
Great location
Sparkling clean facilities
Cons:
Inconsistent housekeeping
Breakfast quality issues
Small room size

Categories

Cleanliness
7.96
Housekeeping service was inconsistent; towels not replaced regularly.
Service
8.93
Staff was wonderful, but there were some issues with housekeeping and communication.
Location
9.47
Great location; easy to access and modern property.
Room Quality
7.92
Room was clean but small with limited storage.
Amenities
8.45
Adequate amenities but some breakfast issues and no coffee maker in rooms.
Value for Money
8.91
Reasonable value considering the location and overall experience.
Food and Beverage
7.46
Limited breakfast variety and some issues with food quality.
Overall Experience
8.93
Overall a good stay with some minor issues but enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:52

Property Description

Modern Amenities
Experience comfort and convenience with air conditioning, a desk, and cable TV in every room at Tru By Hilton McKinney.

24-Hour Service
Our friendly and attentive staff are available around the clock to ensure your stay is seamless and stress-free.

Nearby Attractions
Explore nearby destinations such as Historic Downtown Plano and Southern Methodist University during your stay at our centrally located hotel.

Book your stay at Tru By Hilton McKinney today for a relaxing and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 169 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
A
Amratlal • couple • us
7
2026-07-03 • via Nuitee
A
Aseel • couple • us
10
Very clean and comfortable room. Love the big window amd sunshine. Tons of free parking. My only complain is that there’
Pros:

Very nice room

Cons:

No coffee bar in rooms.

2026-07-02 • via Nuitee
C
Carmen • family_with_children • us
10
Excelent
Pros:

Customer service

Cons:

N/A

2026-06-30 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-06-30 • via Nuitee
G
Gary • solo_traveller • us
10
2026-06-28 • via Nuitee
S
sally • solo_traveller • us
10
2026-06-26 • via Nuitee
A
AbuSarah • solo_traveller • us
10
2026-06-25 • via Nuitee
A
ASHWANI KUMAR • solo_traveller • us
9
Pros:

Place was clean and maintained well. Close to quite a few places we wanted to visit.

2026-06-22 • via Nuitee
A
arnaud • solo_traveller • fr
9
Pros:

Tres bon rapport qualité prix.
L’accueil etait parfait, avec un beau sourire et de la bonne humeur. Cela fait vraiment plaisir car cela devient rare

Cons:

Tout était parfait merci

2026-06-19 • via Nuitee
D
Daniel • extended_group • us
10
2026-06-18 • via Nuitee
T
Tammy • solo_traveller • us
2
Needs improved.
Pros:

Nothing

Cons:

Room not clean rooms were not ready when we got there. Room hot, sheets felt like winter sheets. Room smelled. Ac was off when we got there. Towels so stiff. Won't stay there again.

2026-06-15 • via Nuitee
K
Katherine • solo_traveller • us
8
2026-06-10 • via Nuitee
T
Tracy • couple • us
8
2026-06-08 • via Nuitee
D
Dennis • solo_traveller • us
8
Pros:

Everything else was good

Cons:

I didn't like the fact that I was there for 2 days and couldn't really get any sleep the people were very nosey and it was late.

2026-06-08 • via Nuitee
R
Rex • couple • us
10
2026-06-05 • via Nuitee
R
ROBERT • couple • us
9
Pros:

The Breakfast was good

2026-06-02 • via Nuitee
N
Niall • solo_traveller • us
10
2026-06-01 • via Nuitee
J
Jimmy French • family_with_children • us
8
2026-05-31 • via Nuitee
L
Lucena • couple • us
10
My stay was perfect!
Pros:

Very clean and good location

Cons:

The pool closed early.

2026-05-28 • via Nuitee
R
Randall • solo_traveller • us
8
2026-05-25 • via Nuitee