Al Safwah Orchid Hotel

Hotels
7.8 (3195 reviews)
Ajyad Street, Opposite King Gate Abdul Aziz no. 1 , Makkah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor cleanliness
Outdated room quality

Categories

Cleanliness
6.55
Multiple reviews indicate issues with cleanliness, including dirty linens and rooms not cleaned properly.
Service
8.55
The staff are frequently described as friendly and helpful, with particularly good reception service.
Location
9.05
Several reviews highlight the excellent proximity to key attractions such as Masjid Al Haram.
Room Quality
7.05
Comments on outdated furniture and uncomfortable beds indicate that room quality does not meet expectations.
Amenities
7.55
The amenities are mentioned but with mixed reviews; some aspects appear dated.
Value for Money
8.05
Generally viewed as good value considering the location, although some complaints on quality persist.
Food and Beverage
7.55
No specific comments were made about food; assumed standard quality for this hotel tier.
Overall Experience
8.05
The overall sentiment reflects a satisfactory experience, despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Modern Accommodation with a View
Facing Mecca’s King Abdulaziz Gate, Al Safwah offers a contemporary stay in a high-rise building at Al Haram Al Makky Yard. The rooms feature free Wi-Fi, flat-screen TVs, and stylish decor for a comfortable stay.

Culinary Delights and Convenience
Guests can indulge in traditional Saudi dishes and international cuisine at the hotel's restaurant or opt for the convenience of room service. The diverse menu caters to all tastes, ensuring a satisfying dining experience.

Convenience and Comfort
In addition to the delicious dining options, guests can benefit from the on-site business center, 24-hour reception, and laundry services provided by the attentive staff. These amenities add to the overall convenience and comfort of your stay.

Experience luxury and convenience at Al Safwah Royale Orchid Hotel - book your stay now!

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in along with the ID (Passport or National ID). If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements.

Please note that during the Ramadan, the breakfast will be served as iftar.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 23 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 5 years old and over stay for SAR 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3195 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
B
Boukouba • family_with_children • tn
8
2026-03-21 • via Nuitee
H
Hissah • family_with_children • sa
10
القصيم
Pros:

التعامل مع الموظفين وسعة الصدر عندهم تبارك الله ومن ناحية النظافه جداً ممتاز

2026-03-21 • via Nuitee
عبدالرحمن • family_with_children • kw
1
2026-03-14 • via Nuitee
A
Asma • solo_traveller • sa
8
2026-03-12 • via Nuitee
R
Rashed • couple • ae
9
2026-03-11 • via Nuitee
S
Saad • extended_group • sa
10
2026-03-10 • via Nuitee
A
Ahmed • extended_group • sa
10
راقي جدا
Pros:

مريح

Cons:

لايوجد

2026-03-10 • via Nuitee
F
fatimah • extended_group • sa
8
2026-03-09 • via Nuitee
A
Abdulmohsin • couple • sa
9
2026-03-08 • via Nuitee
B
Bedo • couple • qa
10
2026-03-08 • via Nuitee
صباح • family_with_children • sa
6
كانت إقامة ممتعه في الصفوة أوركيد
Pros:

خدمة العملاء جيدة
الغرفة واسعه
الاسرة نظيفة
الاسعار معقولة نوعا ما

Cons:

المكان مستهلك وغير مجدد
لا تعمل جميع وحدات المصعد
لم اجد ريموت التلفزيون
الانارة في الغرفة ناقصة سهاري
الضيافة لا يوجد غير الشاي والقهوة
الحجز من بوكنج يجد صعوبة مع الفندق في سحب الاموال
آلة سحب الاموال غير جيدة ..

2026-03-08 • via Nuitee
A
Alshalhoub • extended_group • sa
8
2026-03-07 • via Nuitee
A
Alkhatri • family_with_children • ae
6
2026-03-05 • via Nuitee
A
Amr • couple • ae
10
2026-03-04 • via Nuitee
A
AL AL JABRI • family_with_children • om
10
Good location
Pros:

N/a

Cons:

Location

2026-03-04 • via Nuitee
خالد • couple • sa
10
2026-03-04 • via Nuitee
H
Hassan • solo_traveller • sa
9
رائعة ومريحة جداً
Pros:

قريب جداً من الحرم وتعامل الموظفين

Cons:

المراتب تحتاج تغيير بعضها

2026-03-03 • via Nuitee
M
Munthir • couple • sa
4
Cons:

توقيت الإفطار

2026-03-03 • via Nuitee
H
HAMDAN • couple • sa
10
2026-03-02 • via Nuitee
B
Bayna • extended_group • qa
1
الاقامه كانت سيئه
Pros:

القهوه العربيه فقط

Cons:

الاكل والاستقبال ودخول الفندق وخروجه وعدم التنظيم
ومافي حد خذ اغراضنا واثاث الغرفه قديم وتلفون الفندق منقطع
والاضاءه سىء جدا مافي نور

2026-02-28 • via Nuitee