Sure Hotel by Best Western Biarritz Aeroport

Hotels
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Sure Hotel by Best Western
8 (2587 reviews)
24 boulevard marcel dassault , Biarritz , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable and clean rooms
Excellent staff service
Good breakfast options
Cons:
Issues with room cleanliness
Noise from the airport
Water pressure in showers

Categories

Cleanliness
6.89
Some reviews mention issues with cleanliness and maintenance.
Service
8.86
Consistently highlighted as excellent and welcoming by guests.
Location
7.9
Conveniently located near the airport, but some guests noted it's on the outskirts.
Room Quality
7.85
Comfortable and functional rooms, though minor issues with amenities.
Amenities
8.38
Good amenities including tea and coffee, but some issues with water pressure.
Value for Money
7.84
Generally considered fair pricing for the quality provided.
Food and Beverage
8.39
Breakfast options were positively noted, adding value to the stay.
Overall Experience
7.86
Overall, guests had a pleasant experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Convenient Location and Modern Comforts
Sure Hotel by Best Western Biarritz Aeroport is situated in the Basque heart, just 3 km from Biarritz center and its beaches. The soundproofed rooms with double doors ensure privacy, equipped with satellite TV, work desk, and air conditioning.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional Basque dishes at the hotel's restaurant, prepared with fresh local ingredients. Enjoy outdoor terrace dining during sunny days.

Easy Accessibility
With free WiFi, on-site parking, proximity to the A63 motorway, and a mere 300 m from Biarritz-Anglet-Bayonne Airport, Sure Hotel by Best Western Biarritz Aeroport offers convenience for all travelers.

Book now for a delightful stay at Sure Hotel by Best Western Biarritz Aeroport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2587 reviews
Cleanliness: 6.89
Service: 8.86
Location: 7.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
V
Valerie • couple • fr
7
Pros:

Cet hotel nous a bien dépanné car proche de l’aéroport.
Et L’équipe d’accueil a été d’une extreme gentillesse.

Cons:

Il y avait beaucoup de moustiques ( 15 à 20 individus) à notre arrivée dans la chambre.
Et le ménage mérite d’être un peu mieux fait dans la chambre (toile d’araignée et poussière dans certains coins). La salle de bien était nickel en revanche.

2026-06-26 • via Nuitee
F
Franz • couple • de
8
Das Hotel ist für einen Kurzaufenthalt empfehlenswert
Pros:

Das Essen im Restaurant war sehr gut und schmackhaft. Das Preis-Leistungsverhältnis ist hervorragend. Man konnte beim 3-Gang Menü zwischen jeweils 4 Varianten pro Gang auswählen. Das Personal war sehr freundlich und professionell.
Das Restaurant ist sehr gut organisiert.
Das Frühstück können wir nicht beurteilen, weil wir schon um 5:30 Uhr das Hotel verliessen.

Cons:

nichts.

2026-06-25 • via Nuitee
N
Nadia • couple • be
9
2026-06-25 • via Nuitee
A
Audrey • solo_traveller • fr
7
Pros:

La literie, la propreté et la gentillesse du personnel

Cons:

L'état de la douche: rouillé et vieillot

2026-06-25 • via Nuitee
P
Pablo • couple • ar
8
Pros:

Cómoda ubicación para el que está en auto, parking excelente

2026-06-24 • via Nuitee
T
Toni • couple • fr
10
Pros:

L'hôtel est très bien situé très proche de l'aéroport et des bus pour aller en ville ou dans les villes autours.
Le personnel est hyper avenant, professionnel.
Un petit sejour parfait

2026-06-24 • via Nuitee
C
cocobubu • extended_group • be
7
2026-06-23 • via Nuitee
B
Bowers • solo_traveller • fr
8
Overpriced but convenient
Pros:

It was old but fairly well maintained

Cons:

No elevator. Restaurant was overbooked, but we were able to get some fries because of the kindness of the staff.

2026-06-22 • via Nuitee
J
Jean-Louis • family_with_children • fr
7
Envol
Pros:

Proche aéroport bien rapport qualité prix

Cons:

Bruyant
Restaurant cher

2026-06-21 • via Nuitee
L
Lise • solo_traveller • ch
7
Pros:

Très bien

Cons:

Le restaurant était complet je n ai pas pu manger sur place, dommage

2026-06-21 • via Nuitee
F
Fabio • couple • es
10
Pros:

Estupendo

2026-06-20 • via Nuitee
R
Riccarda • solo_traveller • de
9
Preis-Leistung top
Pros:

Sauber, ordentlich, kaum was gemerkt vom Flughafen

Cons:

Keine Steckdose in der Nähe des Bettes

2026-06-19 • via Nuitee
J
Julien • family_with_children • fr
8
Pros:

séjour d'une seule nuit pour un spectacle très apprécié

Cons:

Les petits déjeuners réglés la veille ont été réclamés au départ, pas grave mais dommage

2026-06-18 • via Nuitee
F
frederic • solo_traveller • fr
9
2026-06-18 • via Nuitee
C
Catherine • solo_traveller • fr
7
2026-06-18 • via Nuitee
V
Vincent • extended_group • fr
5
2026-06-18 • via Nuitee
L
Lina • couple • gb
10
Fabulous location and dog friendly
Pros:

Dog friendly

2026-06-17 • via Nuitee
J
Joel • solo_traveller • gb
5
2026-06-16 • via Nuitee
A
Anthony • solo_traveller • fr
8
Bon rapport qualité prix, proximité avec l'aéroport pour un départ tôt sans stress.
Pros:

Emplacement hôtel par rapport à l'aéroport
Possibilité de se restaurer sur place.
Accueil 24/24
Chambres rénovées

Cons:

Absence de prise au niveau de la tête de lit.
Acoustique des vitrages par rapport à l'extérieur mais aussi au niveau des murs béton entre les chambres.

2026-06-15 • via Nuitee
P
Pietropaolo Mateo • solo_traveller • es
5
Night Club La Frontera desviación desde el hotel.
Pros:

La habitación es muy cómoda bien adaptada, con muchas independencia, excelente calidad para mí gusto.
La comida excelente, muy buena selección de vinos y a muy buen precio.

Cons:

El personal, en concreto Jean Marie y su compañera una chica de ojos claros, se portaron muy mal , me pidieron un taxi que especifique para, zona de la frontera, sección tiendas porque tenía que comprar tabaco y algunos productos más, ya que fui sin equipaje. Y me enviaron un taxi que me dejó en el Night Club la Frontera, lugar que me informan en Behobia donde finalmente me llevo, tras pedir explicaciones al taxista, solo abre bajo reserva dando identificación , nombre, hora, día y tipo de servicio, pues no admite nada sin un protocolo bastante severo. Con lo cual la encerrona estaba preparada con bastante antelación, además el taxista me dice que esto es por haber hablado de más acerca del tráfico de personas desde Marruecos siendo abandonadas en los frigoríficos, esto lo hablo por teléfono. Diciéndome que había dos camiones en el área de descanso cercana al Night Club la Frontera, que si estaba preparada para mirar el contenido, y que además había otros dos camiones preparados para mí traslado. Afortunadamente el muchacho de seguridad no permite que baje del vehículo un muchacho de aspecto del este de Europa o Rusia. Al cual le agradezco su comportamiento. A mí regreso al hotel lo comento bastante enfadada. Ni caso por parte de Jean Michel la chica no estaba. Mi agradecimiento a el señor que me atendió en las comidas y cenas comportamiento ejemplar el cual creo no tuvo nada que ver. Es todo

2026-06-14 • via Nuitee