Hotel Maria de Lourdes

Hotels
•
Kavia Hotels
7.2 (702 reviews)
Avenida Yaxchilan 80, Super Manzana 22, Manzana 14, Lotes 1,3,5 y 7 , Cancún , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean facilities
Cons:
Poor service
Limited food options
Room maintenance issues

Categories

Cleanliness
6.95
Multiple mentions of cleanliness; however, several complaints about the condition of the room affected the score.
Service
6.45
Negative feedback regarding staff interactions and general service quality, particularly during check-out.
Location
8.45
Consistently praised for being conveniently located near key attractions.
Room Quality
6.95
Mixed feedback; some rooms are comfortable but issues with some amenities reduce the score.
Amenities
7.45
Amenities received mostly positive comments, but some mentioned limitations such as pool hours and food restrictions.
Value for Money
7.45
Generally considered good value for the price, despite some negative experiences.
Food and Beverage
6.95
Some positive mentions of breakfast but restrictions on food in rooms affected the overall opinion.
Overall Experience
6.95
Overall experience was mixed with both positive and negative sentiments reflected in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:13

Property Description

Outdoor Swimming Pool and Restaurant
Hotel Maria de Lourdes boasts an inviting outdoor swimming pool and a delightful restaurant, perfect for guests to unwind and savor delicious meals.

Comfortable Rooms with Essential Amenities
Each room at Maria de Lourdes features simple décor, tiled floors, air conditioning, and cable TV, ensuring a comfortable stay for all guests.

Convenient Location and Nearby Attractions
Located in the heart of Cancún and close to Puerto Juárez beaches, guests can easily explore the area and visit the renowned Mayan ruins at Tulum, making it a convenient choice for travelers.

Experience relaxation and convenience at Hotel Maria de Lourdes - book your stay now for a memorable vacation experience!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 702 reviews
Cleanliness: 6.95
Service: 6.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 6.95
J
Julieta • family_with_children • ar
10
Pros:

Pasamos una noche en el hotel. Tiene muy buena ubicación. Las instalaciones son muy buenas, hay una pileta muy linda. La habitación estaba limpia, amplia.

2026-03-18 • via Nuitee
S
Sanchez • family_with_children • mx
9
2026-03-17 • via Nuitee
D
Daniel alejandro • family_with_children • mx
10
2026-03-14 • via Nuitee
C
Carolina • family_with_children • mx
5
Pros:

La cercanía a puntos de interés del centro

Cons:

Te cobran un extra por usar el frigobar que se encuentra en la habitación

2026-03-13 • via Nuitee
L
Lic Hernandez • family_with_children • mx
10
2026-03-13 • via Nuitee
A
Ann B • couple • ca
8
2026-03-12 • via Nuitee
S
Sanchez • family_with_children • mx
5
2026-03-10 • via Nuitee
M
Marcelo Augusto • family_with_children • br
7
2026-03-09 • via Nuitee
J
Jose Luis • family_with_children • cr
8
Pros:

Las instalaciones, muy cómodas muy accesibles y limpias

Cons:

N/A

2026-03-05 • via Nuitee
G
GOMEZ MENDEZ • family_with_children • mx
9
Pros:

Ubicación, atención del personal y costo

Cons:

El cancel del baño no cerraba y el revisor nunca finciono

2026-03-04 • via Nuitee
R
Roozeboom • family_with_children • nl
2
Pros:

Het ontbijt

Cons:

De service, koffers zelf twee hoog naar boven sjouwen, geen koelkast, geen water op de kamer, niets te eten of drinken de rest van de dag, nergens kunnen zitten s' avonds

2026-03-02 • via Nuitee
C
Canto • family_with_children • mx
7
Pros:

La tele de la habitación

Cons:

Que no se pueden meter alimentos a la habitación y no puedes comer en la habitación

2026-03-01 • via Nuitee
S
Sulzer • family_with_children • at
7
Pros:

Der Preis und die Lage war Super.

2026-03-01 • via Nuitee
E
Erika Yorlany • family_with_children • cr
10
Muy tranquilo
Pros:

Agradables personas

2026-03-01 • via Nuitee
T
Tatjana • family_with_children • si
7
Pros:

Bližina centra

Cons:

Ni bilo tople vode

2026-02-28 • via Nuitee
G
Guardia • solo_traveller • us
5
Decent for the price
Pros:

The location was very convenient and it offered free parking.

Cons:

The wifi wasn’t working at all

2026-02-27 • via Nuitee
V
Vera • couple • cr
7
2026-02-27 • via Nuitee
R
roberto • family_with_children • mx
7
Aceptable
Pros:

Desayuno, ubicacion

Cons:

Fallo el internet

2026-02-25 • via Nuitee
D
David • family_with_children • fr
2
Pros:

Pas grand chose.

Cons:

Accueil catastrophique, beaucoup de bruit dans les couloirs, pas de rideaux occultants dans les chambres, prix cher pour les prestations.

2026-02-25 • via Nuitee
R
Rejón • family_with_children • mx
8
Pros:

Ubicación, comodidad

Cons:

No hay completa seguridad, hubo un robo en una de las habitaciones, un sujeto entro a la habitación cuando todos estaban dormidos (habían niños) y se robaron todo, pidieron los videos a recepción y no los quisieron dar y dijeron que el hotel no se hacia responsable, que miedo.

2026-02-23 • via Nuitee