Sercotel El Encin Golf

Hotels
8.7 (718 reviews)
Autovia A-2, Salida 32 , Alcalá de Henares , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Tranquility
Location
Room comfort
Friendly staff
Nice golf course
Cons:
Cleanliness issues
Service variability
Limited food options
Value for money concerns

Categories

Cleanliness
8.26
Several complaints about cleanliness and upkeep in common areas.
Service
9.03
Staff received positive mentions, though some bar staff were noted for slow service.
Location
9.27
The location is praised for tranquility and being suitable for golf, although it's remote.
Room Quality
8.92
Rooms are described as comfortable and spacious with good facilities.
Amenities
8.75
General sentiment about the amenities is good, but some limitations mentioned.
Value for Money
8.21
Concerns about the overall value for money despite good aspects.
Food and Beverage
8.26
Mixed reviews on food quality and service, with some complaints about breakfast and limited menu.
Overall Experience
8.93
Overall sentiment is positive with noted aspects of comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:02

Property Description

Stunning Golf Course Views
Experience luxury at Sercotel El Encin Golf with rooms overlooking the beautiful 18-hole Encin Golf Course. Enjoy a relaxing swim in the pool or soak up the sun on the terrace.

Modern Amenities
Indulge in stylish air-conditioned rooms with flat-screen TVs, luxury bathrooms, modern furniture, and laptop safes. Stay connected with free WiFi throughout the property.

Culinary Delights
Savor a mix of Spanish and international cuisine at the hotel's restaurant in an elegant setting. Don't miss the opportunity to dine on the terrace with panoramic views of the golf course.

Book your stay at Sercotel El Encin Golf for a luxurious retreat in the heart of the Naturalcalá nature area, Madrid region.

Important information:

Please note that covered private parking is available for an extra cost.

When booking more than 4 rooms, different policies and additional supplements may apply.

Food and beverage service closes at 10:00 p.m.

The swimming pool is open daily from 31/05/2025 to 31/08/2025 from 12:00 to 20:00. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 718 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.93
G
Geoffrey solo_traveller lu
5
2026-03-28 via Nuitee
M
Marie France solo_traveller fr
7
2026-03-24 via Nuitee
A
AL solo_traveller es
9
Cons:

The windows of my room faced the railway, and it was quite noisy. Also, it would be good to install sheer curtains

2026-03-22 via Nuitee
S
Sara Elisabetta extended_group it
8
Pros:

Camera ampia e spaziosa...pulita
Apprezzabile set di asciugamani e accappatoio
Posizione decentrata ma comoda parcheggio libero

Cons:

Colazione scarsa..al bar. Brioche discrete cappuccino imbarazzante
Cena minimal
Auspicabile bollitore con the caffè

2026-03-21 via Nuitee
B
Beatriz couple es
10
2026-03-19 via Nuitee
F
FRANCISCO family_with_children es
9
Pros:

Confort de las habitaciones.

Cons:

Ubicación.

2026-03-01 via Nuitee
C
Christina solo_traveller ie
9
Comfortable and will stay again
Pros:

Bed room was excellent

Cons:

There was very little for breakfast that I could eat. There was no butter and milk

2026-02-26 via Nuitee
S
Sergio family_with_children es
1
2026-02-25 via Nuitee
F
Francisco couple es
10
2026-01-28 via Nuitee
N
Natalia family_with_children es
8
Pros:

Una habitación amplia para tres, todo limpio y tranquilo. Tiene un gran aparcamiento gratuito delante de la entrada del hotel.

Cons:

Está alejado de todo

2026-01-27 via Nuitee
R
Ricard solo_traveller es
1
Pros:

El entorno y el restaurante

Cons:

La limpieza, colchón demasiado desgastado y falta de mantenimiento en la habitación. Mobiliario en mal estado.

2026-01-21 via Nuitee
N
Nicolas couple fr
10
Séjour parfait
2026-01-20 via Nuitee
L
Laura solo_traveller es
9
Pros:

Todo perfecto, repetiremos sin duda

Cons:

-

2026-01-20 via Nuitee
J
James family_with_children gb
10
Absolutely perfect place to play golf visit the local towns food was great. It was just perfect.
Pros:

Absolutely perfect location stunning clean quiet

Cons:

Nothing

2026-01-20 via Nuitee
I
Ihor couple es
10
2026-01-19 via Nuitee
M
Miguel Matias couple es
7
Pros:

La distribución de la habitación.

Cons:

Desayuno de baja calidad para un hotel de estas características, teniendo en cuenta el precio que se paga por habitación.
Cristales de las galerías de planta baja muy sucios.
En la habitación, primera planta frente al aparcamiento, no había unas cortinillas que dieran privacidad, con lo cual se nos podría ver desde el aparcamiento.
Pasa el tren al lado, con lo cual hay mucho ruido en ocasiones.

2026-01-19 via Nuitee
O
Olalla solo_traveller es
7
Cons:

La piscina

2026-01-19 via Nuitee
A
Anthony couple gb
7
Stayed their twice now about a year apart it is a nice place
Pros:

Nice location
Quiet
Clean
Friendly staff on the bar
Good parking

Cons:

Room getting a bit dated
Broken skirting in bathroom
Cracked vanity
No usb charging in room
The room was clean but weird fabric over main light had loads of dead flies in it
All of the glass at property needed a clean which I was surprised about

2026-01-19 via Nuitee
J
JORDI couple es
8
Correcta
Pros:

La habitación muy amplia y cómoda.

Cons:

El desayuno aunque de calidad bien, pero no mucha variedad. Y la piscina es una lástima que esté tan desangelada y poco cuidada. La barra de bar seria fantástica si estuviera en uso. Y la limpieza de las habitaciones bien pero no se corresponde con las zonas comunes (cristales, piscina....).

2026-01-19 via Nuitee
C
Cristian solo_traveller es
6
2026-01-18 via Nuitee