The Residency, Chennai

Hotels
7.7 (712 reviews)
NO 49, G N Chetty Road, T NAGAR , Chennai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Clean property
Great location
Good food options
Cons:
Noise disruption
Damp rooms
Inconsistent service

Categories

Cleanliness
7.85
The hotel is noted for being clean and well-kept, although there are some concerns regarding dampness in the room.
Service
8.31
Many reviews highlight excellent and attentive service. Staff were described as warm and professional.
Location
8.35
The hotel is centrally located, convenient for business and shopping with many dining options nearby.
Room Quality
7.31
Rooms are generally clean and well-maintained; however, some issues with dampness and room lighting were reported.
Amenities
7.84
The amenities available, including breakfast offerings, were well-received, though some areas needed improvement.
Value for Money
6.8
Perception of value varies; while some found it worth the price, others felt it did not meet expectations.
Food and Beverage
7.85
Breakfast options were praised for quality, though there were comments on the lack of variety.
Overall Experience
7.32
Overall stay was satisfactory, but some concerns affected the experience, particularly noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Luxurious Accommodation
The Residency, located just 10 km from Chennai International Airport, boasts spacious air-conditioned rooms and suites. Each room comes with a complimentary fruit basket, mini-bar, cable TV, and tea/coffee facilities. The private bathrooms are equipped with free toiletries and some feature a relaxing rainshower.

Dining Options
Indulge in a delicious breakfast buffet at the Spice Bar, and savor lunch and dinner options. For a different culinary experience, guests can choose from a variety of dishes at the Chin Chin restaurant. Unwind with a drink at the stylish bar with a modern ambiance.

Convenient Services
Benefit from a 24-hour front desk that can assist with car rentals and airport transfers. With the Central Railway Station and Chennai Bus Station in close proximity, exploring the city is easy. Book your stay at The Residency for a memorable experience.

Important information:

Please note that for security purposes, all Indian guests are required to present a valid photo ID proof (Voter's ID, driver's license, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 712 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 6.8
Food and Beverage: 7.85
Overall Experience: 7.32
S
SURYANARAYANA • solo_traveller • in
9
Pros:

Centrally located, friendly staff and excellent good

2026-06-05 • via Nuitee
K
Krishna • solo_traveller • mu
8
2026-06-04 • via Nuitee
L
Lavaanya • extended_group • my
6
Unless you’re staying in a suite, the rooms are pretty rundown.
Pros:

The location, the breakfast and the service of the staff.

Cons:

Hotel rooms are not as advertised. Sold connecting rooms but none available, booked 2 rooms, 1 looks new, 1 rundown. Aircond vents in room caused major sinus allergies, and bathroom is old.

2026-06-04 • via Nuitee
M
Mabel • solo_traveller • sg
8
The staff accommodated my request and dry clean my clothes past the cut off time
Pros:

Location and service

Cons:

My bedside table lamp blink in the middle of nite

2026-05-31 • via Nuitee
Z
zaki • solo_traveller • in
7
2026-05-31 • via Nuitee
C
carole • solo_traveller • re
10
Super
Pros:

L accueil du personnel . La disponibilité

Cons:

La dureté des serviettes de table

2026-05-30 • via Nuitee
C
Chougule • family_with_children • in
8
2026-05-28 • via Nuitee
T
Thevakanthan • family_with_children • my
8
Pros:

Overall it was good and comfortable

Cons:

May require refurbishment of the toilet

2026-05-27 • via Nuitee
K
Krishnakumar • solo_traveller • in
9
2026-05-25 • via Nuitee
J
Jaganmohan Reddy • solo_traveller • in
8
2026-05-23 • via Nuitee
J
Jajit • solo_traveller • in
5
Not recommended. Suggest to go to Residency Towers but thats always sold out or very expensive.
Pros:

I booked based on their Residency Tower property and Earlier stay. Other than this , this time the experiene was not great, I reqquested for a specific type of room and despite room being availble they made nme wait and gave a very bad room

Cons:

I booked based on their Residency Tower property and Earlier stay. Other than this , this time the experiene was not great, I reqquested for a specific type of room and despite room being availble they made nme wait and gave a very bad room. Staff at restaurant is also very rude.

2026-05-22 • via Nuitee
E
Edward • couple • gb
7
2026-05-21 • via Nuitee
S
Sunthara Moorthy • couple • my
9
2026-05-16 • via Nuitee
K
Keerthiyil • solo_traveller • in
6
Pros:

Location

Cons:

.

2026-05-15 • via Nuitee
H
Hari Shankar • solo_traveller • in
10
2026-05-13 • via Nuitee
S
Sivasubramaniam • family_with_children • my
7
2026-05-12 • via Nuitee
S
Sanjeev • extended_group • sg
8
2026-05-11 • via Nuitee
R
Rishi • solo_traveller • in
9
Pros:

Very neat & clean room
Room size is good
Very amenities are available
They have a good choice of restaurant

Cons:

Value for money

2026-05-09 • via Nuitee
P
pandurangan • couple • in
8
Overall good but the room size must be better for two people to stay.
Pros:

Location
Cleanliness
Breakfast

Cons:

Room is too small
Reception must speak clearly..

2026-05-02 • via Nuitee
P
Parthasarathy • solo_traveller • in
3
Pros:

Staff response to complaints; breakfast spread was good.

Cons:

The first room was not clean - dust on the table, unclean floor, toilet and clogged bathroom drain. The second room was spacious and comfortable but the toilet was not working. Breakfast options without onion / garlic could be better

2026-04-27 • via Nuitee