The Residency, Chennai

Hotels
7.7 (685 reviews)
NO 49, G N Chetty Road, T NAGAR , Chennai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Clean property
Great location
Good food options
Cons:
Noise disruption
Damp rooms
Inconsistent service

Categories

Cleanliness
7.85
The hotel is noted for being clean and well-kept, although there are some concerns regarding dampness in the room.
Service
8.31
Many reviews highlight excellent and attentive service. Staff were described as warm and professional.
Location
8.35
The hotel is centrally located, convenient for business and shopping with many dining options nearby.
Room Quality
7.31
Rooms are generally clean and well-maintained; however, some issues with dampness and room lighting were reported.
Amenities
7.84
The amenities available, including breakfast offerings, were well-received, though some areas needed improvement.
Value for Money
6.8
Perception of value varies; while some found it worth the price, others felt it did not meet expectations.
Food and Beverage
7.85
Breakfast options were praised for quality, though there were comments on the lack of variety.
Overall Experience
7.32
Overall stay was satisfactory, but some concerns affected the experience, particularly noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Luxurious Accommodation
The Residency, located just 10 km from Chennai International Airport, boasts spacious air-conditioned rooms and suites. Each room comes with a complimentary fruit basket, mini-bar, cable TV, and tea/coffee facilities. The private bathrooms are equipped with free toiletries and some feature a relaxing rainshower.

Dining Options
Indulge in a delicious breakfast buffet at the Spice Bar, and savor lunch and dinner options. For a different culinary experience, guests can choose from a variety of dishes at the Chin Chin restaurant. Unwind with a drink at the stylish bar with a modern ambiance.

Convenient Services
Benefit from a 24-hour front desk that can assist with car rentals and airport transfers. With the Central Railway Station and Chennai Bus Station in close proximity, exploring the city is easy. Book your stay at The Residency for a memorable experience.

Important information:

Please note that for security purposes, all Indian guests are required to present a valid photo ID proof (Voter's ID, driver's license, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 685 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 6.8
Food and Beverage: 7.85
Overall Experience: 7.32
L
Lincoln C Rajan • solo_traveller • lk
10
very good
Pros:

Very good food and a nice place

Cons:

Is there anything like that

2026-03-21 • via Nuitee
R
rabindran • solo_traveller • my
9
Value for money and a good place.
Pros:

Good location

Cons:

It’s decent and a good property

2026-03-19 • via Nuitee
M
Muralidharan S • couple • in
8
Excellent
Pros:

Breakfast was great and the room was clean and neat

Cons:

Larger bath room as it’s too small

2026-03-07 • via Nuitee
K
Kani K • family_with_children • us
1
Horrible experience.
Pros:

Nothing went well.

I stayed here for two nights, and it was nothing but a nightmare. The rooms are small, but I figured I could manage that for a short stay. The bathroom, however, was extremely outdated, and things only got worse once we started using it. The shower floods—yes, floods. I’ve stayed in many hotels and have never experienced anything like this.

I had my elderly mother with me, and the situation could have been dangerous. What if she had slipped and hit her head? Fortunately, it was me who slipped. Staff came to clean and attempted to fix the issue, but the “fix” didn’t work. I even took videos and am happy to upload them.

There is more but I don't want to waste my time.

I will never stay here again and will NEVER recommend this hotel to anyone. This was a truly bad experience.

Cons:

I liked nothing.

2026-03-06 • via Nuitee
D
Dharshini • couple • gb
6
the location and the place was so convenient and good.
Pros:

The food was good and the room was very clean and beautiful

Cons:

the waiting time for the morning breakfast was too long and wasn't managed properly by the duty manager when there were so many vacant seats people were still waiting outside

2026-03-05 • via Nuitee
A
Ashok Kumar • extended_group • sg
9
Good 4* hotel to stay. Communication and trust needs to be improved.
Pros:

The breakfast had a very good spread and enjoyed it. Room were very good, spacious, clean and well-maintained. Hotel staff during check in was very polite and responsive.
Good hotel to stay in Chennai though its more pricier. Generally good location, about 10-15 mins to T.Nagar. A temple just next to the hotel.

Cons:

The pre-communications with the hotel was EXTREMELY poor. They did not reply after leaving multiple message via whatsapp and email, even directly contacting them. Only on the day that were were supposed to check they texted to confirm our time of arrival.
Also when i checkout and after leaving the country i realized i left a Expandable Telescopic Art Storage Tube in the hotel room we stayed and had 4 items inside. When i tried to reach them again the response was slow. Eventually they replied to say they found the tube but only had 2 items inside. And that's it. Though the fault is with me, my point is, they didn't went on further to investigate how the items went missing or if they had done anything else to to get the missing items. Luckily the item inside that went missing were not valuable in terms of price although it was something i wanted to bring back with me..
The charges for the laundry was high the the laundry was done poorly and stains were still found when it was returned to us.
So in that aspect i think the hotel failed to convince me that they do the utmost to ensure Guests needs and security are thoroughly met. This left a bit of sourness in the overall experience.

2026-03-04 • via Nuitee
L
Lakshmi Narasimhan • couple • in
10
2026-02-22 • via Nuitee
F
FLORENT • couple • fr
6
Qualités en baisse constante
Pros:

Confort et propreté

Cons:

Frigidaire du mini-bar défectueux mais non remplacé

2026-02-14 • via Nuitee
L
laurent • couple • fr
8
Pros:

Propreté, bon équipement. Très bon petit déjeuner. Personnel agréable.

Cons:

Mobilier un peu vieillot. Bar sombre.

2026-02-13 • via Nuitee
P
Panneerselvam • couple • dk
10
Pros:

Super godt

2026-02-10 • via Nuitee
W
Wandering_AP_DXB • couple • ae
7
2026-01-16 • via Nuitee
S
Sivashanker • extended_group • au
10
Great property and would highly recommend
Pros:

Very good property and clean.
All the staff were fantastic and very helpful

Cons:

Nothing

2026-01-16 • via Nuitee
H
Hariharaputran • family_with_children • in
8
Overall excellent
Pros:

This time service wasn't at its best. Usually its exceptional. I am a regular here

Cons:

Get things done fast was missing

2026-01-16 • via Nuitee
A
Ashok • solo_traveller • au
10
Especially all the staffs start from Gate keeper, Driver, recepitionist. The lady Manager was good
Pros:

Breakfast is so nice. All the staff helped me lot. The lady Manager is good. She helped me lot. All the staffs from the Gate,Receptionist,Cleaners. Staffs is in the rest room

Cons:

Near the reception there is only one toilet. That has to be expanded

2026-01-14 • via Nuitee
J
JOHN • family_with_children • in
10
2026-01-13 • via Nuitee
P
Panneerselvam • family_with_children • dk
10
Pros:

Super good.🙂

Cons:

All is Good.

2026-01-11 • via Nuitee
R
Rakesh • family_with_children • in
10
2026-01-11 • via Nuitee
J
Jacky • extended_group • re
10
Agréable et convivial
Pros:

Le confort

2026-01-06 • via Nuitee
S
Shammi ratna • couple • in
8
Pros:

The rooms were clean and comfortable. Breakfast was very good. Staff were helpful and courteous.

Cons:

The breakfast room was crowded and we had to wait for a table. You can consider a bigger area

2026-01-06 • via Nuitee
R
Rathnakumar • couple • us
2
2026-01-05 • via Nuitee