The Residency, Chennai

Hotels
7.7 (678 reviews)
NO 49, G N Chetty Road, T NAGAR , Chennai , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Clean property
Great location
Good food options
Cons:
Noise disruption
Damp rooms
Inconsistent service

Categories

Cleanliness
7.85
The hotel is noted for being clean and well-kept, although there are some concerns regarding dampness in the room.
Service
8.31
Many reviews highlight excellent and attentive service. Staff were described as warm and professional.
Location
8.35
The hotel is centrally located, convenient for business and shopping with many dining options nearby.
Room Quality
7.31
Rooms are generally clean and well-maintained; however, some issues with dampness and room lighting were reported.
Amenities
7.84
The amenities available, including breakfast offerings, were well-received, though some areas needed improvement.
Value for Money
6.8
Perception of value varies; while some found it worth the price, others felt it did not meet expectations.
Food and Beverage
7.85
Breakfast options were praised for quality, though there were comments on the lack of variety.
Overall Experience
7.32
Overall stay was satisfactory, but some concerns affected the experience, particularly noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Luxurious Accommodation
The Residency, located just 10 km from Chennai International Airport, boasts spacious air-conditioned rooms and suites. Each room comes with a complimentary fruit basket, mini-bar, cable TV, and tea/coffee facilities. The private bathrooms are equipped with free toiletries and some feature a relaxing rainshower.

Dining Options
Indulge in a delicious breakfast buffet at the Spice Bar, and savor lunch and dinner options. For a different culinary experience, guests can choose from a variety of dishes at the Chin Chin restaurant. Unwind with a drink at the stylish bar with a modern ambiance.

Convenient Services
Benefit from a 24-hour front desk that can assist with car rentals and airport transfers. With the Central Railway Station and Chennai Bus Station in close proximity, exploring the city is easy. Book your stay at The Residency for a memorable experience.

Important information:

Please note that for security purposes, all Indian guests are required to present a valid photo ID proof (Voter's ID, driver's license, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 678 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 6.8
Food and Beverage: 7.85
Overall Experience: 7.32
F
FLORENT couple fr
6
Qualités en baisse constante
Pros:

Confort et propreté

Cons:

Frigidaire du mini-bar défectueux mais non remplacé

2026-02-14 via Nuitee
L
laurent couple fr
8
Pros:

Propreté, bon équipement. Très bon petit déjeuner. Personnel agréable.

Cons:

Mobilier un peu vieillot. Bar sombre.

2026-02-13 via Nuitee
P
Panneerselvam couple dk
10
Pros:

Super godt

2026-02-10 via Nuitee
H
Hariharaputran family_with_children in
8
Overall excellent
Pros:

This time service wasn't at its best. Usually its exceptional. I am a regular here

Cons:

Get things done fast was missing

2026-01-16 via Nuitee
W
Wandering_AP_DXB couple ae
7
2026-01-16 via Nuitee
S
Sivashanker extended_group au
10
Great property and would highly recommend
Pros:

Very good property and clean.
All the staff were fantastic and very helpful

Cons:

Nothing

2026-01-16 via Nuitee
A
Ashok solo_traveller au
10
Especially all the staffs start from Gate keeper, Driver, recepitionist. The lady Manager was good
Pros:

Breakfast is so nice. All the staff helped me lot. The lady Manager is good. She helped me lot. All the staffs from the Gate,Receptionist,Cleaners. Staffs is in the rest room

Cons:

Near the reception there is only one toilet. That has to be expanded

2026-01-14 via Nuitee
J
JOHN family_with_children in
10
2026-01-13 via Nuitee
R
Rakesh family_with_children in
10
2026-01-11 via Nuitee
P
Panneerselvam family_with_children dk
10
Pros:

Super good.🙂

Cons:

All is Good.

2026-01-11 via Nuitee
J
Jacky extended_group re
10
Agréable et convivial
Pros:

Le confort

2026-01-06 via Nuitee
S
Shammi ratna couple in
8
Pros:

The rooms were clean and comfortable. Breakfast was very good. Staff were helpful and courteous.

Cons:

The breakfast room was crowded and we had to wait for a table. You can consider a bigger area

2026-01-06 via Nuitee
R
Rathnakumar couple us
2
2026-01-05 via Nuitee
N
Navin couple in
1
2026-01-05 via Nuitee
B
Bejoy solo_traveller in
9
2026-01-04 via Nuitee
G
Gopal couple my
8
Good stay
Pros:

Hotel was strategically located in T Ngar, choice of breakfast menu was good

Cons:

Booked a superior room but was initially given a room with Queen size bed, had to request for a change of room but the request was accommodated without any fuss.

2025-12-31 via Nuitee
S
Sanjay Kumar family_with_children in
9
Very satisfying stay at the Residency, T Nagar, Chennai
Pros:

Location, service - from valet to front desk to room to restaurants, cleanliness, Chin-Chin and buffet restaurants, Christmas decor, gym, creepers visible from the ground floor buffet restaurant.

Cons:

Too crowded, price tad high (even for this time of the year), lack of a swimming pool (though don't expect in a mid segment hotel), slightly small size of the bathroom

2025-12-28 via Nuitee
S
Sanjay Kumar family_with_children in
9
A very satisfying stay at The Residency, Chennai
Pros:

Location, service - from valet to front desk to room to restaurants, cleanliness, Chin-Chin and buffet restaurants, Christmas decor, gym, creepers visible from the ground floor buffet restaurant.

Cons:

Too busy with a lot of people, price tad high, small size bathrooms, al a carte restaurant 'Just Right' did not feel right (too cramped)

2025-12-28 via Nuitee
K
K A Khan solo_traveller ae
7
Not the money worth.
Pros:

All was well

Cons:

Room no. 811, the A/C fan was making too much of noise. The hand shower was not working (Not getting locked). Bathroom floor was damaged, unkempt.

2025-12-26 via Nuitee
R
Raveendran couple sg
7
Thank you for the lovely stay
Pros:

Staff

Cons:

Nil

2025-12-22 via Nuitee