Golden Palace Hotel - Sultanahmet

Hotels
7.5 (230 reviews)
31 Aksakal Sokağı , Istanbul , tr

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near attractions
Cons:
Dirty rooms and furniture
Inadequate room quality

Categories

Cleanliness
5.83
Multiple reviews indicate poor hygiene, with mentions of dirty rooms and furniture.
Service
9.3
Staff is described as friendly and helpful, with a strong emphasis on good service in positive reviews.
Location
8.84
Location is frequently mentioned as an advantage due to proximity to attractions.
Room Quality
5.79
Various reviews point to outdated furnishings and issues with room maintenance.
Amenities
6.82
Some basic amenities provided, but many reviews mention a lack of essential items like hooks and effective Wi-Fi.
Value for Money
8.28
Guests feel that prices match the quality provided, but this is conditional on proper expectations.
Food and Beverage
6.83
Breakfast received poor comments; the food quality did not meet expectations.
Overall Experience
8.3
While some guests had complaints, others left satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:47

Property Description

Breathtaking Views
Experience stunning sea views from the terrace at GOLDEN PALACE SEA ViEW, just a stone's throw away from the iconic Blue Mosque.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Indulge in a delicious buffet or à la carte breakfast during your stay.

Business and Leisure
Whether you're here for work or leisure, take advantage of our ironing service, fax, and photocopying facilities. Explore nearby attractions like Hagia Sophia and Basilica Cistern.

Book now to elevate your Istanbul experience at GOLDEN PALACE SEA ViEW.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 230 reviews
Cleanliness: 5.83
Service: 9.3
Location: 8.84
Room Quality: 5.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
I
Ivan gabriela solo_traveller ro
7
Pros:

Camera mare, spatioasa

2026-07-04 via Nuitee
S
Sorin solo_traveller ro
3
De evitat
Pros:

Nimic

Cons:

Tot

2026-07-04 via Nuitee
S
Shahinur extended_group bd
8
Pros:

The staff were too good. Location was pretty close to all visiting places…

2026-07-03 via Nuitee
A
Ali extended_group pk
1
2026-07-02 via Nuitee
J
Javier solo_traveller es
4
2026-07-01 via Nuitee
J
jamila solo_traveller es
1
Pros:

no me gusto nada

Cons:

todo

2026-07-01 via Nuitee
G
Gennaro extended_group it
3
Pros:

Solo la posizione

Cons:

Tutto

2026-06-29 via Nuitee
S
Shoukat couple de
10
2026-06-28 via Nuitee
Кирилл couple ru
10
2026-06-19 via Nuitee
J
Jivika solo_traveller za
4
Pros:

It was easy access to the bus station.
Only 2 staff members were really nice to us, one which seemed to be the owner an older man who was there only during the days and did his best t9 accommodate us and the other a young man who manned the breakfast buffet and front desk.

Cons:

Facilities were poor. No working hairdryer in the room.
Sound proof is non-existent.
It is not on a quiet street as in the hotel description, and there is a lof of traffic noise, people noise from both inside the building and from outside.
You are unable to sleep well with the constant noise.
The room we had, smal double, was infront of a tram line, which turned out to be a nightmare with the noise from early in the morning until late at night.
You can also clearly hear the conversation of the room next door, as well as the TV constantly.
We booked our room with breakfast... the breakfast was very poor, just one selection of bread, only boiled egg as an option and a whole array of condiments that don't work well together - the breakfast option was not what we expected and neither was it value for money.
There are no facilities outside of your room to relax or just enjoy a good view.
If you enjoy a good nights rest, this place isn't for you.
The comforter on the bed was small for the bed, it seemed to be a duvet fir a 3/4 bed put onto a double bed - it touched the mattress from end to end with no excess to hand over the sides.
The bedsheet was not of a decent quality. It had fuzzy balls all over (pills) which was really uncomfortable to sleep on.
The pictures on Booking.com are very inaccurate compared to the actual place.

2026-06-17 via Nuitee
V
Vladana couple me
5
Pros:

Osoblje je jako ljubazno, lokacija super ali čistoća bi mogla biti bolja.

2026-06-15 via Nuitee
K
Khan solo_traveller gb
1
Dont book this hotel!!
Pros:

Nothing apart from all the main places were nearby.

Cons:

The man sitting at the desk doesnt like to talk, is full of arrogance and attitude. There is no help when you need it. The AC in the room didnt work, we reported it on first day of our trip and didnt get fixed at all. The hotel has a bad mell overall and didnt look as great as shown in the pics.

2026-06-11 via Nuitee
S
Sagar extended_group gb
10
2026-06-10 via Nuitee
M
Malika couple kz
10
Pros:

The hotel's location is excellent. The sea-facing room was perfect. The hotel staff are very helpful.

2026-06-10 via Nuitee
M
Moutaakid couple de
1
Überhaupt nicht zu empfehlen
Pros:

Nichts

Cons:

Bett, Lage, Frühstück, draußen war so laut, wir konnten einfach nicht schlafen.

2026-06-09 via Nuitee
H
Hassina Abir solo_traveller pt
8
Pros:

Le personnel est très gentil et serviable, excellent emplacement

Cons:

La fourniture très ancienne, odeur de moisissures.
Manque d’éclairage, absence de téléphone, café et bouilloire pas présent dans la chambre

2026-06-05 via Nuitee
V
Vladislav couple ge
10
Pros:

The hotel’s location was excellent, with easy access to major attractions, restaurants, cafés, and shopping areas. The rooms were spacious, clean, and very comfortable. Housekeeping was consistent and maintained a high standard throughout our stay. The staff was friendly, professional, and always willing to help. We had a wonderful experience and felt very comfortable during our stay. I would highly recommend this hotel to anyone visiting the area for business or leisure.🫶

2026-06-02 via Nuitee
V
Vaibhav extended_group ie
10
2026-06-02 via Nuitee
Y
yenny carolina solo_traveller co
9
Un buen hotel para pasar la noche
Pros:

Todas las atenciones del dueño, su amabilidad y disposición, no tengo palabras para agradecer tan bien que nos trataron.

Cons:

Nada.

2026-05-27 via Nuitee
F
Federico couple it
1
NIGHTMARE HOTEL Dirty, smelly and full of RATS
Pros:

The only good thing was leaving the hotel after one night

Cons:

NIGHTMARE HOTEL.
Dirty, smelly and full of RATS
Having travelled to many countries around the world, this is by far the WORSEST hotel I have ever stayed in. I checked out after just one night (I was supposed to stay for 4 nights)
The double room I booked had mould in the fridge and, at night, constant noises from rats that had probably made a nest between the ceiling and the ceiling panelling (the breakfast area is on the floor above); there was also mould in the bathroom, hair and stains on the bed, a broken, leaking shower, the chimney from the restaurant next door emitted foul odours, and the soundproofing was terrible (the railway is just a few metres away). The staff were rude and unprofessional. I strongly advise you to read all the genuine reviews carefully, including those on Google, before booking, and perhaps choose another hotel [there are so many on that area) so as not to ruin your holiday.

2026-05-27 via Nuitee