La Selva Premium Hotel

Hotels
9.3 (1273 reviews)
1A Phố Cầu Gỗ , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise from construction

Categories

Cleanliness
8.08
The room is described as smelly and mouldy, indicating poor cleanliness.
Service
10
Staff are described as very helpful, friendly, and accommodating.
Location
10
The hotel is praised for its excellent location in the city center, making it convenient for shopping and exploring.
Room Quality
8.58
Some rooms are reported to be smelly, and noise issues were mentioned.
Amenities
9.08
Breakfast offerings were noted but had room for improvement.
Value for Money
9.58
Generally good for a short stay, but some guests felt it was overpriced.
Food and Beverage
9.08
Breakfast was adequate but could be improved, with some delays noted.
Overall Experience
10
General positive sentiment with excellent service and location overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:09

Property Description

Luxurious Accommodation
Enjoy air-conditioned rooms with modern amenities, a flat-screen TV, and balcony options at La Selva Premium Hotel.

Convenience at Your Fingertips
Benefit from services like concierge, tour desk, room service, and a 24-hour front desk for a hassle-free stay.

Delicious Dining Options
Start your day right with a buffet, continental, or American breakfast at the hotel's restaurant.

Experience comfort and convenience at La Selva Premium Hotel. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1273 reviews
Cleanliness: 8.08
Service: 10
Location: 10
Room Quality: 8.58
Amenities: 9.08
Value for Money: 9.58
Food and Beverage: 9.08
Overall Experience: 10
R
Ronald solo_traveller ca
10
Super
Pros:

Personel super sympathiques souriants et aimable toujours la pour aider , chambre super propre dejeuner tres bon choix , en plein coeur du vieux et pres du lac , tres bon rappirts qualite prix je vous le recommande 😃

2026-04-18 via Nuitee
L
Louise couple au
7
Great location could do with some upgrades
Pros:

Location was fantastic, staff made guests feel welcome and gave assistance when needed, made my birthday feel special by delivering a cake as a surprise. Massages good on 1st floor but did not like the fact they asked for a tip I feel tips should be given not asked for. Drinks in fridge which was great and free bag of chips.

Cons:

Level 9 room was next to elevator, noise from the dining room was above the bedroom so you hear walking and movement of furniture until breakfast is done. Cooking starts early so can smell food and banging from the kitchen. On level 9 people have to come out on this level to go to the upper floor for breakfast so a lot of noise. Food exposed for breakfast should be covered as ants were noticed near food over the four days we stayed here. Bedding should be changed regularly being in a hot country. Was not changed once in the 4 nights we stayed. Room could do we some DIY as it looked a little run down but was clean

2026-04-16 via Nuitee
D
David John solo_traveller gb
9
Pros:

Location

Cons:

Nothing

2026-04-16 via Nuitee
K
Kedi couple ru
10
2026-04-15 via Nuitee
C
Celia extended_group au
10
wonderful holiday in great location
Pros:

I stayed at La Selva Premium Hotel in Hanoi for five nights in March 2026, arriving on a Friday just in time to experience the vibrant weekend market. The location is excellent—right in the heart of everything and within easy walking distance of most major attractions, which made exploring the city incredibly convenient.

The staff were consistently friendly and accommodating, always ready to assist with a smile. Breakfast each morning was fantastic, with a great variety and quality that set us up well for the day.

Our room on the sixth floor was spotless and thoughtfully maintained throughout our stay. Being higher up also meant we were pleasantly removed from the hustle and noise of the busy streets below, which made for a more restful experience.

Overall, it was a wonderful stay, and I wouldn’t hesitate to book La Selva Premium Hotel again if I return to Hanoi.

2026-04-15 via Nuitee
B
Bledar solo_traveller gb
10
La Selva premium.
Pros:

My stay at La Selva Premium Hotel in Hanoi was exceptional. The staff went above and beyond from the moment I arrived, offering genuine hospitality that made me feel truly welcomed. The room was spotless, comfortable, and thoughtfully designed. Breakfast was a highlight — delicious, fresh, and served with such care. The location is perfect for exploring the Old Quarter, yet the hotel still feels calm and relaxing. I couldn’t have asked for a better experience and would happily stay here again.

2026-04-14 via Nuitee
L
Lidiia solo_traveller ru
10
Pros:

Обслуживание выше всяких похвал! Персонал отеля очень внимателен, заботлив и терпелив к душевным метаниям.

2026-04-13 via Nuitee
E
ERIC ZHENG YANG solo_traveller sg
8
Good stay overall
Pros:

The service staff were polite and excellent! We felt taken care of during our stay.

Cons:

The water pressure in the shower was somewhat low. Additionally, due to the room's proximity to the kitchen on level 9, a smoky odor from breakfast preparation permeated our room each morning.

2026-04-11 via Nuitee
S
Scott couple us
10
The staff was outstanding and helpful.
Pros:

Location/staff

Cons:

No problems.

2026-04-11 via Nuitee
Q
Quigley couple au
9
La Selva Premium - yes I would stay again
Pros:

Great location in the Old Quarter, close to Hoan Kiem Lake, with shopping literally at your door. Far enough away from the bars and party crowd to not see or hear them but accessible if you wanted it.

We had a room on the fifth floor facing the street and stayed for 5 nights. Yes it was noisy but we got use to it quickly and if you want to have a central location, then the trade off is the car and bike horns. They usually quieten down by 10 or 11pm. The hotel staff provided ear plugs for me which helped on the first night. I loved being able to open the window and watch all the activity on the street below.

The staff were professional, friendly, informative and helpful. We organised our currency exchange at the hotel and booked a tour to Ninh Binh from reception which was a highlight of our trip (better than Halong Bay IMO).

The breakfast served on the top floor was good and the staff were happy to whip up an omelette or make a cup of tea on request. It was lovely to have so much natural light from all the windows up there and of course being able to look out to the streets below.

The Vietnamese massage on the first floor was very good. Highly recommend La.

We had some laundry done which was reasonably priced.

I could have happily stayed another 5 days!

Cons:

The TV didn't always work. The shower could do with a good scrub. Some of the towels were well worn with holes.

2026-04-11 via Nuitee
H
Henry solo_traveller us
7
2026-04-08 via Nuitee
C
Chyi Huey extended_group tw
6
Pros:

Good location

Cons:

Aging infrastructure and suboptimal housekeeping. The constant smell of cooking fumes from the rooftop kitchen was particularly disruptive. Given the price point, the lack of quality and attention to detail was deeply disappointing

2026-04-05 via Nuitee
T
Tibor couple hu
7
2026-04-05 via Nuitee
D
Debolina extended_group in
10
Mind blowing location, best staff!
Pros:

We had a fabulous stay at LaSelva. Besides the top-notch location and the service, the staff in general is just amazing! They were all so sweet and courteous. All were so hospitable and well behaved. Thank you for the wonderful stay. We would definitely recommend people to stay here if they come to Ha Noi.

Cons:

Everything was great!

2026-04-04 via Nuitee
T
Tibor couple hu
6
It was far better two years ago.
Pros:

Location.

Cons:

Breakfast room. Housekeeping.

2026-04-02 via Nuitee
T
Tran family_with_children us
10
2026-04-01 via Nuitee
C
Chin Huat solo_traveller sg
7
For this price, can get better hotels along the stretch.
Pros:

The staff weee very helpful & friendly.

Cons:

AC is not cold. No hot water most of time. Breakfast selection was so-so.

2026-04-01 via Nuitee
A
Avi family_with_children il
9
2026-04-01 via Nuitee
T
Tran family_with_children us
10
Excellent hospitality and location
Pros:

Everyone was very helpful and welcoming from the beginning to the end. The rooms and beds are clean and comfortable. They offer same day laundry service at a reasonable price. We enjoyed our stay and the hospitality.

Cons:

Some noise from the street can be heard at night time. Though i think its a common issue everywhere in Old Quarter.

2026-04-01 via Nuitee
I
itzikamar family_with_children il
10
2026-03-31 via Nuitee