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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Enjoy air-conditioned rooms with modern amenities, a flat-screen TV, and balcony options at La Selva Premium Hotel.
Convenience at Your Fingertips
Benefit from services like concierge, tour desk, room service, and a 24-hour front desk for a hassle-free stay.
Delicious Dining Options
Start your day right with a buffet, continental, or American breakfast at the hotel's restaurant.
Experience comfort and convenience at La Selva Premium Hotel. Book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
櫃台服務
Very kind and helpful receptionist and staff.
Good breakfast. Good location. Clean.
Good location
The room was 6 floors up over the street, with a balcony and it was loud with street noise until about 3am. Now, I have travelled a lot, but the horn beeping every 12 seconds is too much.
The aircon blows somewhat cool air, but the room was 30 degrees all night. 3 nights was enough and I left before the 4th. No refund was offered because they don't give a sh&t.
There are other amazing places to stay in the old quarter, but not here.
You are welcome
Great location in the old quarter. The rooms were nice and clean. However, one of the rooms had a bad smell at the end of the day when we returned 2 days in a row and we had to request a change of room.
The inconvenience of returning to the smell in the room. The hotel must look into fixing this. Breakfast was basic.
Sehr gute Lage, Personal sehr freundlich und hilfsbereit. Frühstück war ausreichend. Großes , schön eingerichtetes Zimmer, breite und bequeme Betten.
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Very polite and helpful staff. Located very near tourist attractions. Good room size. Very nice closet space. Breakfast buffet was elaborate and very tasty. We weren’t charged extra for the minibar. On our last day, they provided us a complimentary cab for our ride to the airport.
NA
The breakfast experience was extremely disappointing. The space itself is very small, accommodating only a few tables, which makes it uncomfortable. Unfortunately, hygiene standards were poor, and the overall quality of the food was very low. The condition of the materials and utensils also appeared unclean. This raised serious concerns, to the point where we felt unsafe to eat and avoided trying the food due to the risk of food poisoning.
I had an extremely disappointing experience at this hotel. I would not recommend it and will not trust or use Booking.com for future reservations based on this incident.
The hotel should not be classified as a 3- or 4-star property; in my opinion, it falls well below even a 1-star standard.
Upon arrival, the initial room assigned to us had a non-functioning air conditioning system, despite the outside temperature exceeding 45°C. Additionally, the bed sheets were visibly dirty. After raising this concern, we were moved to another room, which was in even worse condition. There were cockroaches coming from the bathroom and ants all over the table and room area, even though we were staying on the eighth floor.
The situation was further worsened by strong food odours coming from the floor below (likely due to its proximity to the kitchen), and most concerningly, there appeared to be a gas leakage, which raised serious safety concerns.
Due to these unacceptable conditions and for our own safety, we were forced to leave the hotel and arrange accommodation elsewhere at a higher cost than originally planned.
I believe both the hotel management and Booking.com should take responsibility for this experience and refund the amount paid, as the situation significantly disrupted our trip and prevented us from enjoying our stay.
I will also be sharing this experience with my friends and relatives, as I strongly advise others to reconsider before booking this property or use BOOKING.com.
Very friendly and helpful staff, great location and all was to our satisfaction. Can really recommend this place!
Nothing
Breakfast so not good
The room isn't very clean
The bathroom heater is broken
Good location! Lovely staff
Facilities very poor
Staff were so lovely, bed was comfortable and the terrace we had was great.
Convenience location and hotel very clean.
Staff also kind and helpful.
I loved that the location was so central and close to all activités. The staff was amazing and the hotel itself was a clean
朝食と清潔感に難あり。
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