La Selva Premium Hotel

Hotels
9.3 (1231 reviews)
1A Phố Cầu Gỗ , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise from construction

Categories

Cleanliness
8.08
The room is described as smelly and mouldy, indicating poor cleanliness.
Service
10
Staff are described as very helpful, friendly, and accommodating.
Location
10
The hotel is praised for its excellent location in the city center, making it convenient for shopping and exploring.
Room Quality
8.58
Some rooms are reported to be smelly, and noise issues were mentioned.
Amenities
9.08
Breakfast offerings were noted but had room for improvement.
Value for Money
9.58
Generally good for a short stay, but some guests felt it was overpriced.
Food and Beverage
9.08
Breakfast was adequate but could be improved, with some delays noted.
Overall Experience
10
General positive sentiment with excellent service and location overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:09

Property Description

Luxurious Accommodation
Enjoy air-conditioned rooms with modern amenities, a flat-screen TV, and balcony options at La Selva Premium Hotel.

Convenience at Your Fingertips
Benefit from services like concierge, tour desk, room service, and a 24-hour front desk for a hassle-free stay.

Delicious Dining Options
Start your day right with a buffet, continental, or American breakfast at the hotel's restaurant.

Experience comfort and convenience at La Selva Premium Hotel. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1231 reviews
Cleanliness: 8.08
Service: 10
Location: 10
Room Quality: 8.58
Amenities: 9.08
Value for Money: 9.58
Food and Beverage: 9.08
Overall Experience: 10
M
Ma. Theresa family_with_children ph
8
Pros:

Very good location, helpful and courteous staff, great breakfast

Cons:

Our room for 3 persons was quite small..

2026-03-13 via Nuitee
A
Almalki family_with_children sa
8
Very good location, breakfast, and staff
Pros:

Location

Cons:

Pictures looked fancy on booking

2026-03-13 via Nuitee
L
Le Cosimo solo_traveller de
9
2026-03-12 via Nuitee
H
HUNG extended_group au
9
Pros:

The location is perfect for travellers.

2026-03-11 via Nuitee
D
danielle couple ca
8
Really enjoyed Hanoi and having this hotel as our home base. I would stay again, in my opinion!
Pros:

It’s quaint and loved the location. Breakfast was really good! Staff are super friendly!

2026-03-07 via Nuitee
A
anh tran solo_traveller vn
10
2026-03-06 via Nuitee
D
Daniella couple br
9
Ótima localização
Pros:

Localização excelente, equipe muito simpática e gentil desde a recepção até os garçons do restaurante. Todos muito amáveis.

Cons:

Nada a reclamar

2026-03-05 via Nuitee
D
Deepak couple in
10
2026-03-04 via Nuitee
M
Mylene couple au
9
Great stay in the Old Quarter!
Pros:

Staff were friendly and welcoming. The location is really good…located in the Old Quarter and very close to Hoan Kiem Lake.

Cons:

None

2026-03-03 via Nuitee
S
Shiun Jeng extended_group my
10
The receptionist is nice. thank you.
Pros:

Is small and comfortable, location is best. The receptionist is very kind assist and helpful.

Cons:

no, thank you.

2026-03-01 via Nuitee
M
Mr Bane family_with_children pt
10
2026-03-01 via Nuitee
F
Françoise couple fr
9
Je reviendrai et recommande cet établissement
Pros:

Le personnel est exceptionnel,gentil,serviable,souriant , d’une aide précieuse.j’ai été accompagnée avant ,pendant , et après. Melle Wind est d’un professionnalisme exemplaire,patiente 🤩, les massages wouah très belle découverte 🥹on vs remercie🙏

2026-02-28 via Nuitee
J
Jamila family_with_children br
9
Ótima.
Pros:

O melhor desse hotel com certeza é sua equipe acolhedora e pronta para ajudar em qualquer questão. A localização é ótima, próxima de comércio, restaurantes e pontos turísticos. O café da manhã estava gostoso e foi ótimo comer o pho. O quarto e banheiro têm bom tamanho.

2026-02-26 via Nuitee
L
Lorena couple us
10
Staff was friendly. Hotel was nice and our room was spacious. Would stay here again.
Pros:

Great location easy to walk around to many places.

2026-02-25 via Nuitee
L
Laura couple vn
10
2026-02-24 via Nuitee
C
Chloe couple gb
10
Excellent location and a comfortable stay
Pros:

Spacious room with a big, comfortable bed. Great location, in the centre of shops and restaurants.

Cons:

Limited breakfast options.

2026-02-22 via Nuitee
S
Shaunak family_with_children au
10
Pros:

Great location, food and service!

2026-02-22 via Nuitee
L
Laurent couple ch
9
2026-02-22 via Nuitee
A
Anna couple es
10
Pros:

Personal molt simpatic, molt net i ens vam sentir molt comodes. A mes, a ser el meu aniversari i em van fer un pastis per sorpresa! Tambe estavem molt ben ubicats, ho recomanaria!

Cons:

Hi havia formigues a l’habitacio, pero ens van donar un spray i tot molt millor

2026-02-22 via Nuitee
C
Cirillo family_with_children it
9
Colazione,no good
Pros:

Posizione centrale, camera molto spaziosa, qualità prezzo, pulizia

Cons:

Colazione molto scarsa,con poca offerta e l'ultimo giorno dovevamo partire presto e ci avevano assicurato che la colazione apriva alle 6:30,peccato che alle 7:10 siamo andati via ed abbiamo bevuto solo un succo e un thè servito alle 7:00!
Nota positiva: Il receptionist che era in servizio domenica 8 febbraio alle 7:00 ,scusandosi per l'accaduto, è stato molto gentile ad offrirci un take away contenenti acqua, cafè e biscotti
Grazie

2026-02-12 via Nuitee