Suwara Hotel Kepong KL

Hotels
8.8 (579 reviews)
No 19, Jalan 4/32, Batu 6 off Jalan Kepong , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable rooms
Decent amenities
Cons:
Parking issues
Noise on corridors
WiFi management

Categories

Cleanliness
8.89
Multiple reviews praised the cleanliness and maintenance of the hotel.
Service
9.16
Notable compliments about friendly staff and good customer service.
Location
9.2
Positive feedback on the hotel's proximity to transportation and local amenities.
Room Quality
8.65
Generally positive comments about room quality, despite some issues with noise and cigarette smell.
Amenities
8.78
Good range of amenities including Netflix, but some comments about WiFi management issues.
Value for Money
8.54
Overall good value mentioned but with concerns about parking and room sizes.
Food and Beverage
8.19
No specific mentions in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.96
Predominantly positive feedback indicating guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:52

Property Description

Convenient Location
Modern Amenities
Professional Service

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. We Want Guest To provide their Email, Identity card/Passport and valid contact number before complete Reservation.

Guest Must Provide their Flight Details and Passport No, 3 day before their Arrival Date otherwise their Reservation will be cancel with free charges. Failed To Provide will lead to immediate cancelationPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 579 reviews
Cleanliness: 8.89
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.54
Food and Beverage: 8.19
Overall Experience: 8.96
A
Ade indah • solo_traveller • id
10
2026-04-16 • via Nuitee
A
Ade indah • couple • id
10
2026-04-16 • via Nuitee
I
Ismawati • couple • my
10
Pros:

Tempat yg selesa, bersih, ada kedai mamak, kk mart, bank dll. Parking kereta pun ada depan hotel. Pekerja yg ramah, ada sarapan pagi, seperti nasi lemak, mee, dan kopi².

Cons:

No komen.

2026-04-13 • via Nuitee
K
Kalaiwani • couple • my
10
2026-04-13 • via Nuitee
S
syahida • couple • my
8
Pros:

Cozyyyyyy

Cons:

Less parking

2026-04-13 • via Nuitee
T
Teo Hok • solo_traveller • my
10
Pros:

Very clean and affortable price

Cons:

Parking
I reserve a parking via booking
But did not provide parking
If not provide parking please inform me

2026-04-12 • via Nuitee
S
Siti • family_with_children • my
9
Pros:

Late check-in are welcomed.
Easy parking.
Got netflix.

2026-04-12 • via Nuitee
I
Ismawati • couple • my
10
Pros:

Semua terbaik, ada sarapan pagi. Mknan sedap. Pekerja mesra dan baik.

Cons:

Cuma kadang tengah mlm ada segelintir customer bising bila bercakap.

2026-04-10 • via Nuitee
L
Leow chee • couple • my
9
Well done and congratulations
Pros:

Good

Cons:

Clean

2026-04-10 • via Nuitee
D
Dwin Mon • couple • my
10
2026-04-06 • via Nuitee
A
A solo traveler • solo_traveller • my
9
Pros:

Been staying here for years - in fact twice during this Raya month. Comfortable bedding and linens, spacious room etc and the most important is free Netflix for the entertainment.

Cons:

1. The fridge is not that cold.
2. The pillow has a strong male deodorant smell - the pillow case is undoubtedly clean but maybe the smell lingers on the pillow.
3. Floor is a bit grainy.

2026-04-05 • via Nuitee
C
Choy • couple • my
9
Always feel welcome.
Pros:

Great location for food and MRT.

Cons:

Friendly staff and excellent service.

2026-04-05 • via Nuitee
C
Chow • couple • my
9
2026-04-04 • via Nuitee
K
Kuah • couple • my
5
2026-04-04 • via Nuitee
K
kong • extended_group • my
8
2026-04-02 • via Nuitee
C
Chow • couple • my
9
2026-04-02 • via Nuitee
S
Sivarajan • couple • my
9
Pros:

The cleanliness of the hotel is really superb. Really appreciate it. Everytime I came Kepong I will take this hotel. Meet expectations🥰

Cons:

Nothing.

2026-03-30 • via Nuitee
I
Ismawati • couple • my
10
2026-03-28 • via Nuitee
I
Ismawati • couple • my
10
Pros:

Hotel ni facilities senang, TV ada Netflix, tmpt Chas hp betul² kat tepi katil. Ada hairdryer, tmpt iron baju, semua dlm blk.

Cons:

Yg sy x suka bilik² seblh bila berckp tu bising dgr ke dalam bilik kita, bunyi motor bising.
Customer lain tutup pintu pun bising.

2026-03-28 • via Nuitee
C
Choonfoo • extended_group • my
4
Pros:

服务员马上换床单，價錢比较便宜0K

Cons:

拉圾没有倒
马桶也洗
床单要等到五点才换
说洗好床单还没有送到

2026-03-27 • via Nuitee