Warm House Apart Hotel

Hotels
8.7 (122 reviews)
prospekt Al-Farabi 116/20 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean apartments
Convenient amenities
Cons:
Noise from neighbors
Lack of hot water
Rude staff
Limited kitchen supplies

Categories

Cleanliness
8.28
Some reviews mentioned noise and issues with amenities.
Service
8.75
Mixed sentiments, some positive experiences but issues with staff communication.
Location
9.29
Described positively with good proximity to cafes and restaurants.
Room Quality
8.24
Reported noise issues and insufficient amenities.
Amenities
8.77
Basic amenities present but complaints about insufficient kitchenware.
Value for Money
8.73
Value is affected by noise and management issues.
Food and Beverage
8.78
Positive mentions of nearby dining options.
Overall Experience
8.75
Overall enjoyment with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:17

Property Description

Inner Courtyard Views
Experience the tranquility of inner courtyard views at Warm House Apart Hotel, located in Almaty. Enjoy the peaceful ambiance while being just a short distance from major attractions like Central State Museum and Botanical Garden.

Family-Friendly Accommodation
With spacious family rooms and outdoor play equipment, our aparthotel is perfect for guests traveling with children. The air-conditioned units are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a private bathroom.

Convenient Amenities
Benefit from free private parking, lift access, and free WiFi during your stay. Take advantage of the on-site coffee shop and minimarket for added convenience. For seamless travel, we offer a paid airport shuttle service for our guests.

Book your stay at Warm House Apart Hotel now and indulge in a relaxing getaway with all the comforts of home.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for KZT 10,000 per person per night when using an existing bed.
    People 5 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 122 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
Ховрико • couple • kz
10
2026-02-14 • via Nuitee
U
Umirbekov • solo_traveller • kz
10
2026-02-09 • via Nuitee
R
Ryjih • solo_traveller • kg
8
2026-01-25 • via Nuitee
S
Saule • family_with_children • kz
10
все хорошо, удобное дистанционное заселение, обязательно приеду еще
Pros:

Очень красивое место, сбежала от городских пробок на несколько дней, но при этом все очень близко - основная транспортная артерия города совсем рядом в нескольких минутах езды. Комплекс в котором находятся апартаменты очень современный и инфраструктурный, рядом кафе, кофейни, банки, салоны красоты, сами апартаменты красивые, удобные, чистые, все высокого качества

Cons:

мне надо было согреть суп ребенку, не смогла воспользоваться мультиваркой. Была в наличии микроволновка. Но в обычной жизни стараюсь не пользоваться микроволновками😅

2026-01-23 • via Nuitee
D
Damir • couple • kz
10
2026-01-19 • via Nuitee
N
Nahla • extended_group • ae
10
سيكون هذا الفندق اختياري الاول والاخير عند زيارة الماتي كل الشكر والتقدير لادارة الفندق
Pros:

كل شي جميل والمكان نظيف والموقع ممتاز والموظفين ودودين ومتعاونين

Cons:

لا شي

2026-01-12 • via Nuitee
Азамат • couple • kz
8
2026-01-12 • via Nuitee
S
Sametova • family_with_children • kz
10
2026-01-09 • via Nuitee
I
Irina • couple • ru
10
2026-01-08 • via Nuitee
A
Adlet • solo_traveller • kz
10
2025-12-24 • via Nuitee
A
Adlet • couple • kz
10
2025-12-24 • via Nuitee
G
Giorgi • solo_traveller • ge
8
2025-12-21 • via Nuitee
A
Ali • couple • ae
10
2025-12-18 • via Nuitee
K
Kalamkas • family_with_children • kz
10
2025-12-05 • via Nuitee
H
Hilal • couple • ae
9
2025-12-05 • via Nuitee
D
Dilovar • family_with_children • kz
10
2025-12-04 • via Nuitee
O
Olzhas • couple • kz
10
Pros:

good place, used to sleep one night before flying abrod. nice district, nice cafes around.

Cons:

no reception, but it's not hotel. it is apartment

2025-11-26 • via Nuitee
K
Kuanysh • couple • kz
9
2025-11-25 • via Nuitee
K
Kaskyrbek • solo_traveller • kz
3
Awful service, a loooot of noise from the neighbors. No hot water in the mornings and stuff will not tell you.
Pros:

NEVER RENT FROM THIS COMPANY.
Location is good.

Cons:

1. Staff is rude
2. House management sent everyone memo that there is no hot water in the building the day before my arrival, but they never told me about that inconvenience. Completely ruined my stay.
3. If only they let me know about the water, I would stay but would arrange shower in the city.

2025-11-15 • via Nuitee
F
Farrukh • couple • uz
8
Pros:

Для меня локация была удобная, закрытый ЖК без большого потока народа. Внизу есть несколько заведений, где можно хорошо покушать и отдохнуть. Отзывчивый персонал.

Cons:

Есть шум от систем вентиляции заведений общепита, благо по просьбе вечером систему отрубают.

2025-11-07 • via Nuitee