Fratini's Hotel Labuan

Hotels
7.7 (121 reviews)
U0361C, Jalan Bunga Kesuma 87007 W.P labuan P.O Box 81988, 87029 W.P Labuan , Labuan , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Currency exchange
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Affordable and excellent value
Helpful staff
Location is superb
Cons:
Place feels old and rundown
Air conditioning inadequate
Lifts not available

Categories

Cleanliness
6.94
Clean but some upkeep needed.
Service
8.41
Staff are always helpful and provide excellent service.
Location
7.95
Good location, convenient for guests.
Room Quality
7.4
Rooms are clean, but some facilities are outdated.
Amenities
7.43
Adequate amenities, though some maintenance is required.
Value for Money
8.39
Affordable and excellence money value.
Food and Beverage
7.64
Not mentioned, assumed average quality.
Overall Experience
7.41
Pleasant experience but improvement needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:43

Property Description

Convenient Location
Situated just 2.1 km from Tanjung Batu Beach in Labuan, Fratini's Hotel Labuan offers city-view rooms with free WiFi. Guests can enjoy room service, a 24-hour front desk, and currency exchange services.

Comfortable Rooms
Each room at Fratini's Hotel Labuan is equipped with a desk, flat-screen TV, and a kettle. Some units offer serene garden views, while all rooms feature air conditioning and a private bathroom for added convenience.

Accessibility
With Labuan Airport only 3 km away, traveling to and from Fratini's Hotel Labuan is a breeze. Book your stay now for a memorable experience in Labuan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 121 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 7.41
Y
Yambun family_with_children my
8
2026-01-20 via Nuitee
S
sabli family_with_children my
7
2026-01-03 via Nuitee
L
lim extended_group my
5
2025-12-20 via Nuitee
D
DandanSetia family_with_children bn
5
Cons:

Place feel so old and seem to be abit rundown and seem to lack maintenance.

2025-12-15 via Nuitee
R
Rashid solo_traveller bn
8
2025-10-14 via Nuitee
P
Phoebe family_with_children my
9
Short stay
2025-10-12 via Nuitee
T
Tricia family_with_children my
9
2025-10-12 via Nuitee
A
Ahmad family_with_children my
9
2025-09-30 via Nuitee
J
Jawa family_with_children my
8
Good location and good for your money
Pros:

Affordable and excellence money value.
Rooms are clean.
Air-conditioning are well functioning and cold.
Chiller is functioning.
Water heater available.
Fast WiFi

Cons:

Lifts not available.
No table for laptop use.
Muddy parking lots during rainy season
Lobby arrangements and to improve the housekeeping

2025-09-28 via Nuitee
A
Ariyanti family_with_children my
6
2025-07-29 via Nuitee
J
JAIMIN BIN RUMIMBUN family_with_children my
6
2025-07-27 via Nuitee
N
Nadia family_with_children bn
10
Pros:

The staff always helpful, hope they would get commissioned, since I kept staying there out of the other hotel thus far because the all of the staff

Cons:

The possibility of the place being shut down due to facility are not well maintained,

2025-07-23 via Nuitee
S
Sairah extended_group my
8
pleasant but need a bit upgrading i.e the aircond n the toilet ..
Pros:

location is superb

Cons:

the aircondition is not enough to accomodate the big room of 5 guests.

2025-07-14 via Nuitee
M
MaryGold81 couple my
9
2025-07-07 via Nuitee
B
Bradley family with young children my
7
Good
2025-06-23 via Nuitee
M
Mas solo traveller my
6
Simple and pleasant stay
Pros:

Location wise and the staff is good and friendly.

Cons:

There's no lift. The condition of the room and the bathroom is a little bit old.

2025-06-09 via Nuitee
J
Joseph review category business travellers my
8
Very good
2025-06-07 via Nuitee
S
Sidrece family with young children my
5
Definitely will book again in the future provided elevators are installed.
Pros:

•Location is super because it is in the middle of town. Accessibility to other location is convenience.

Cons:

•It is more nicer if there are elevators to go up to level 3 and 4. It was tiring experience to climb the stairs when two childrens that asleep and for elderly too.
•The rooms need major renovation because it is look old especially the toilet door.

2025-06-01 via Nuitee
A
Alvin with friends my
8
Very good
2025-06-01 via Nuitee
I
Injilyne family with young children my
5
Overall, the hotel’s location was excellent and very convenient, but the lack of elevators made it tough for traveling w
Pros:

Locations was fantastic - close to shops and attractions.
Rooms was spacious and beds are comfortable.

Cons:

Since I was traveling with kids who were often asleep and an elderly family member, it would have been much more convenient if there had been an elevator to reach the 3rd and 4th floors. Carrying luggage and little ones up the stairs was a bit of a struggle.

2025-06-01 via Nuitee