Hotel Arenal by Regina

Hotels
8.6 (128 reviews)
250 metros al Oeste de la Iglesia de La Fortuna , Fortuna , cr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited parking
Noisy street in some rooms
Minimal breakfast options

Categories

Cleanliness
8.11
Rooms reported as clean, but some reviews noted unpleasant odors in certain rooms.
Service
9.08
Consistently positive feedback on the friendly and helpful staff.
Location
9.12
Location positively highlighted in several reviews for its central position.
Room Quality
8.57
Renovated rooms were praised, though some inconsistency in room conditions reported.
Amenities
8.6
Amenities were generally well-reviewed, though some suggestions for improvement noted.
Value for Money
8.66
Well-regarded value, especially with included services.
Food and Beverage
8.11
Food options were viewed as minimal, though adequate for the price.
Overall Experience
8.58
Overall satisfaction was high with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:27

Property Description

Luxurious Accommodation

Regina Hotel in Fortuna offers a luxurious stay with amenities like free Wi-Fi, air conditioning, and a well-equipped dining area. The private bathrooms with showers and cable channels ensure a comfortable experience.

Convenient Facilities

Guests can benefit from facilities such as a tour desk and free parking, adding convenience to their stay.

Prime Location

Located just 72 km from Juan Santamaría International Airport, Regina Hotel is surrounded by attractions like La Choza del Laurel restaurant and Volcan Arenal mountain, making it an ideal choice for travelers looking to explore the area.

Book your stay at Regina Hotel now for a memorable experience!

Important information:

Continental buffet breakfast is offered.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 128 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.11
Overall Experience: 8.58
J
Jasmin • solo_traveller • ch
8
2026-04-25 • via Nuitee
K
Katarzyna • couple • us
10
2026-04-19 • via Nuitee
C
carole • couple • au
10
Pros:

It was in a central location

2026-04-18 • via Nuitee
C
Claudio • couple • uy
10
La mejor vista de la fortuna
Pros:

Excelente ubicación. El personal muy amable. Tanto Kevin como GiGi. Siempre atentos y nos guiaron con los mejores lugares. De la habitación con vista al volcán 🌋 la mejor. Volveré. La mejor elección

2026-04-16 • via Nuitee
Z
Zaira Anaid • family_with_children • mx
9
Pros:

la ubicación es muy buena, ya que se encuentra en la avenida principal

Cons:

me costo trabajo subir al desayuno pues se encontraba en el tercer piso aunque la vista seguro era espectacular

2026-04-07 • via Nuitee
M
Maja • couple • se
9
Bekvämt och prisvärt, 10/10 läge
Pros:

Det var välstädat och bekvämt, personalen var så hjälpsam och trevlig. Uppskattade köket som var riktigt rent och bra redskap, samt att det gick att få kallt vatten från kylen att fylla på flaskorna från. Läget var perfekt.

Cons:

Sängarna var hårda och väldigt litet rum, men inget att klaga på riktigt.

2026-04-03 • via Nuitee
I
IOLANDA MARIA • family_with_children • br
9
Pros:

Localização

Cons:

Maneira como e servidor cafe da manha.

2026-03-31 • via Nuitee
A
Ana Cristina • extended_group • it
8
Buon rapporto qualità prezzo per una corta sosta
Pros:

Struttura semplice, personale disponibile posizione buona. Buon rapporto qualità prezzo.

Cons:

Servizi un po scarsi, non c’è ascensore e alcune stanze più disagiate.

2026-03-30 • via Nuitee
R
Raphaël • family_with_children • ch
9
Pros:

Bel emplacement avec superbe vue sur le volcan.
Staff très accueillant et vraiment compétent pour organiser des activités.

2026-03-29 • via Nuitee
S
Stephen • couple • gb
8
2026-03-25 • via Nuitee
K
KUN • solo_traveller • us
10
2026-03-24 • via Nuitee
C
Carol • solo_traveller • us
7
Pros:

Volcano view, clean, and quiet. Location was the best.

Cons:

I couldn’t use anything from the kitchen or microwave. We pay so much for the single and volcano view rooms and can’t even have a microwave or use any facilities.

2026-03-20 • via Nuitee
P
paul • couple • nl
4
Teleurstellend
Pros:

Dichtbij het centrum

Cons:

Kamer klein zonder raam of iets dergelijks naar buiten waardoor het niet fris rook. Eerste nacht zijn de halve nacht wakker gehouden door een hoge fluittoon die uit de badkamer kwam. Deze is de dag erna nadat we hadden geklaagd verholpen. Het probleem was het toilet gaven ze aan! Dat klopte want nu bleef het toilet doorlopen. Hoezo heb je dat niet gemerkt tijden de reparatie?

2026-03-19 • via Nuitee
K
Kamil • couple • us
9
Pros:

very clean and great location

Cons:

wifi wasn't that good

2026-03-17 • via Nuitee
J
Judit • couple • hu
9
2026-03-14 • via Nuitee
J
Joya • solo_traveller • us
9
the staff was very nice, it was extremely clean. i do want to mention that the bathrooms are shared with the guys. it wa
Pros:

i loved the location, very convenient. and it was very clean.

Cons:

i wish i had known that the deposits would only be able to be taken in cash since i didn’t have enough, which is partly my fault but had i known i would’ve tried to get more.

2026-03-12 • via Nuitee
I
IOLANDA MARIA • family_with_children • br
8
Pros:

Localização, decoração..

Cons:

Não ha pontos negativos a serem apontados.

2026-03-10 • via Nuitee
J
Judy • couple • ca
8
Was enjoyable, I think a little over priced.had a view of Arenal volcano but busy with noise from st
Pros:

Breakfast only Continental. Maybe due to location, many alternatives.

Cons:

Unfortunate. When we arrived their credit machine was broke down. We did not want to pay cash so we used a link to pay our bill.

2026-03-05 • via Nuitee
U
Ulrika • couple • se
8
Centralt beläget med takterrass med utsikt över vulkanen
Pros:

Centralt på huvudgatan med en massagesalong precis bredvid.
Ac på rummet och varmvatten.
Tillgång till ett stort och välutrustat kök.
Vår favorit var ändå takterrassen med utsikt över vulkanen!
Parkeringsplats precis utanför hotellet.

Cons:

Vi hade önskat mer krokar att hänga kläder på.
Frukosten saknade proteinkälla. Lägg till ägg så hade det varit helt okej.

2026-03-05 • via Nuitee
V
Valeria Marisol • solo_traveller • ar
10
Muy cómodo
Pros:

Super moderno y cómodo
Estuve en la parte hostel y son super cómodas las camas y la cocina
Muy moderno

Cons:

En la parte hostel te piden que pagues en efectivo, y no lo aclaran en la página. Pero igual estuvo bien

2026-03-03 • via Nuitee