Ueno Urban Hotel Annex

Hotels
8.1 (1245 reviews)
Taito-ku, Ueno 7-8-19 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Smoke alarms
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Small rooms
Poor luggage service
Noise from surroundings

Categories

Cleanliness
7.66
Some reviews indicated issues with room odors and cleanliness.
Service
8.63
General positive sentiment about staff professionalism, though some negative experiences reported.
Location
9.17
Consistently praised as very good proximity to transport and other amenities.
Room Quality
7.12
Many comments concerning room size and conditions.
Amenities
7.65
Limited amenities mentioned, with some complaints about the lack of support for luggage.
Value for Money
8.11
Generally considered acceptable for the price point.
Food and Beverage
8.26
No specific mentions, thus average rating maintained.
Overall Experience
8.23
Mixed reviews leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:48

Property Description

Convenient Location

Located in the heart of Tokyo's Taito district, Ueno Urban Hotel Annex offers easy access to popular attractions such as Ryukoku-ji Temple and Kissho-in Temple, all within walking distance. With the city centre just 6.1 km away, guests can explore the vibrant streets of Tokyo effortlessly.

Comfortable Accommodation

The air-conditioned rooms at this 2-star hotel feature modern amenities including a flat-screen TV, a kettle, and free toiletries, ensuring a comfortable stay for every guest. The attentive staff at the reception desk are readily available to assist with any inquiries or requests.

Nearby Attractions

Explore the cultural landmarks surrounding the hotel, such as The Shitaya Shrine, Kemmyo-in Temple, and Atre Ueno Shopping Mall, offering a glimpse into Tokyo's rich heritage. With Tokyo Haneda Airport a short distance away, convenience is key for travelers looking to book their stay at Ueno Urban Hotel Annex.

Important information:

Starting September 1, 2025, all check-in, check-out, and other operations will be conducted at the Ueno Urban Hotel Annex.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1245 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.26
Overall Experience: 8.23
K
Kierra-Jay solo_traveller au
6
Pros:

Excellent location and desk staff

Cons:

Hair all over the bed from another guest (not my hair colour).
While recovering from a migraine in bed, staff entered the room without knocking or announcing themselves. They apologised and backed out but it was a very unpleasant experience.

2026-05-09 via Nuitee
J
Jorge_BRA solo_traveller br
9
Pros:

Perto das estações de trem e metrô. Hotel maravilhosamente silencioso. Instalações novas.

Cons:

Sem café da manhã (embora eu já soubesse).

2026-05-07 via Nuitee
A
Ali solo_traveller se
8
Pros:

All good, and good location

Cons:

The toilet space was tight and your knees practically hit the wall when you sit if you're moderately tall

2026-05-07 via Nuitee
Y
YA QI couple tw
10
很棒
Pros:

交通方便

Cons:

沒有

2026-05-07 via Nuitee
C
Colin couple au
8
2026-05-05 via Nuitee
S
Soyoung couple kr
8
우에노역 근처 위치 좋고 깔끔
Pros:

위치가 좋습니다. 동네도 조용하고 은근 맨션들이 많아서 밤 늦게도 위험하지 않은 느낌이었어요.
방 냉장고가 시원하고, 높은 층 배정 요청드렸는데 수용해주신 것 같아 감사했습니다.

Cons:

침대와 베게가 너무 딱딱해요,, 그리고 창문 여는 범위를 설정하는 장치를 설정해서 창문 열 수 있게 해주시면 좋을 것 같습니다.

2026-05-04 via Nuitee
M
Misao solo_traveller jp
10
2026-05-04 via Nuitee
B
Belinda solo_traveller sg
10
It was very convenient as it is close to Ueno station
Pros:

Great location friendly staff

Cons:

None

2026-05-03 via Nuitee
solo_traveller tw
8
2026-05-03 via Nuitee
V
van Rijswijk solo_traveller nl
10
Pros:

Price and location

Cons:

Room is a bit small, but doesnt bother me

2026-04-26 via Nuitee
S
SIAN-JHANG couple tw
8
2026-04-25 via Nuitee
E
Eirin couple no
8
2026-04-24 via Nuitee
J
Jingxuan solo_traveller sg
7
Pros:

Convenient, it was very near the station

Cons:

Room was small, but suitable for 1 person and short stay

2026-04-19 via Nuitee
D
Daniel solo_traveller de
8
2026-04-19 via Nuitee
L
Li Hui couple tw
9
Pros:

地點方便,距離上野站不遠

2026-04-18 via Nuitee
如美 couple tw
10
2026-04-17 via Nuitee
C
Colten couple us
8
Great!
Pros:

Staff were super friendly when we arrived late and made it super easy for us to check in while being jet lagged. Throughout the stay they were helpful as well whenever I had any questions about Japan, or the culture, even recommendations of food to try. Bonus that it was a short walk to the train station!

2026-04-14 via Nuitee
S
Sheng-Peng solo_traveller tw
10
Pros:

地點方便,環境乾淨

Cons:

廁所排風會有噪音發出,建議使用耳塞

2026-04-11 via Nuitee
C
Cho Ying couple hk
9
2026-04-10 via Nuitee
W
Wen-De solo_traveller tw
10
2026-04-09 via Nuitee