Grand Resort Bad Ragaz

Hotels
9.5 (874 reviews)
Grand Resort Bad Ragaz , Bad Ragaz , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent amenities
Attentive staff
Cons:
Service inconsistencies
High prices for additional services
Cleanliness issues

Categories

Cleanliness
8.75
Cleanliness was mentioned positively overall, but issues with found items under the bed impacted the rating.
Service
9.75
Staff were described as attentive and helpful, but some service issues were noted.
Location
10
Great location in a scenic surrounding, well-received in several reviews.
Room Quality
9.75
Rooms were generally described as comfortable and well-designed.
Amenities
10
Amenities like spa and thermal baths were highlighted positively in many reviews.
Value for Money
8.75
Some comments noted high prices, affecting perceived value but overall considered good.
Food and Beverage
9.25
Breakfast received mixed feedback due to wait times, but quality was praised.
Overall Experience
9.75
Most reviews reflected a very positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Luxurious Accommodation
The Grand Resort Bad Ragaz offers elegant and comfortable rooms and suites, providing a perfect retreat after a day of exploring the beautiful Swiss Alps.

Culinary Excellence
Indulge in a culinary journey at the 5-star luxury resort with 7 restaurants boasting a total of 76 GaultMillau points and 6 Michelin stars, offering a variety of exquisite dining options to satisfy every palate.

Wellness and Leisure
Relax and rejuvenate at the thermal spa featuring various pools, sauna areas, and thermal water from the Tamina gorge. With access to a medical health centre and a clinic specializing in convalescent care, guests can experience a holistic approach to well-being during their stay.

Experience the epitome of luxury and relaxation at the Grand Resort Bad Ragaz. Book your stay now for an unforgettable experience.

Important information:

Please note that children 12 years or younger are not allowed in the Bel-Air blau restaurant.

Please note that there are certain restrictions for children in the 36.5° Wellbeing & Thermal Spa and the Tamina Therme. Please contact the property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

9.5
Based on 874 reviews
Cleanliness: 8.75
Service: 9.75
Location: 10
Room Quality: 9.75
Amenities: 10
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.75
H
Hossam • extended_group • ch
8
2026-02-13 • via Nuitee
M
Maximiliane • couple • de
10
Pros:

Amazing hotel, staff, Wellness and food

2026-02-12 • via Nuitee
A
Ahmed Barazanchi • extended_group • iq
9
2026-01-27 • via Nuitee
S
Spencer • couple • gb
10
Unrivalled luxury and world-class wellness
Pros:

The hotel exceeded our expectations in every way. The staff were professional, welcoming and incredibly courteous. We particularly loved the spa facilities; the marble styling of the main pool and the impressive waterfall area provided a real sense of occasion. Breakfast at Verve by Sven was another highlight. The food was prepared with great care and the unique pod seating made the experience feel very exclusive. It is the perfect place to relax and unwind in total comfort.

2026-01-25 • via Nuitee
D
Dina • family_with_children • gb
9
Excellent but parts of our stay disappointed us
Pros:

- Breakfast was exceptional and best part I think (range of options, freshness, quality, settings with view outside, large seating area)
- Porters excellent and very friendly courteous
- Spa area great, room very big (great pillow options for added luxury and optionality)
- Testing of swimming pool water gave assurance of hygiene being reviewed

Cons:

- Public Spa area had different massagers underwater than the Hotel guest area which made me feel as though if your a Hotel guest you had less which should in a way be the opposite!
- Sauna World which is much larger than the 2 or 3 Sauna's/Steam room in Hotel Guest area is a naked only area. As a Brit, I was aware of this in terms of German spa's but given the international status of the hotel, I would expect some leniency given the international guests staying? In addition, the Sauna World was mixed sex, my older mother wasn't comfortable with this. A member of the public came after us to tell us that swimwear was not allowed after missing the signage for this. It was very disappointing as a large reason for booking was for her to experience the Sauna's and Experience showers and she wasn't able to. I made sure to double check with a few different members of staff regarding the enforcement of no swimwear and they confirmed so. I ended up using the Sauna World but only because I wanted to get full value of my stay and it would be extremely upsetting if I had travelled a long way to not be able to enter. Furthermore, I had seen a male (wearing boxer shorts, a female not naked (with towel on), a further male (towel on) in the sauna's so this felt exceptionally unfair given the fact that my mother couldn't experience the sauna's but others were seemingly allowed to enter non naked?! if a rule is there, it should be enforced but not half enforced as people have travelled a long way to experience the full breadth of Spa.
- Reception/check in staff could be a bit friendlier
- A hotel guest was videoing in the swimming pool area and taking selfies, pictures, she continued in the jacuzzi until eventually another hotel guest told her it was not allowed. This made me feel uncomfortable given she was videoing the swimming pool as I was swimming! no warning by staff and staff around.

2026-01-19 • via Nuitee
E
Elena • couple • ch
9
Beautiful hotel with comfortable rooms and beautiful relaxing spa
Pros:

The hotel has a very nice design and beautiful spa. We really enjoyed our weekend.

Cons:

No free hotel parking. Additional charge.

2026-01-19 • via Nuitee
J
Julie • couple • gb
8
Beautiful hotel
Pros:

- Room was beautiful and spacious
- Comfortable bedding
- Lovely and helpful staff at reception
- Great facilities
- Location was really nice
- Nice breakfast

Cons:

- Food was below average at the Italian restaurant. Not tasty, not well seasoned and for one plate in particular overcooked and uneatable. Really disappointing experience. Staff wasn’t particularly nice either.
- A section of the spa was naked only - which I understand is traditional and rooted in the culture - but that prevented us from fully enjoying the spa

2026-01-19 • via Nuitee
J
Jozo • solo_traveller • ch
10
2026-01-16 • via Nuitee
B
Boruk • family_with_children • ch
10
Pros:

Eine sehr angenehme Atmosphäre, höfliches und tolerantes Personal, sauber und gemütlich. Die Küche ist unglaublich lecker. Da ich gutes Essen liebe, wird das ein wunderbarer Aufenthalt :) Vielen Dank an die Organisation für das Serviceniveau!

Cons:

-

2026-01-15 • via Nuitee
A
Alex • family_with_children • ch
10
Nice for short-term stay
Pros:

Hot thermal water in adults pool, gym, outdoor pool, spa entertainments in Tamina Therme, family spa (but the water here is only 32 degree) big medical center, nature, fresh juices on breakfast, mountain view, cleanness, spa, hair service, ski resort in 15 min

Cons:

Namun Restaurant kitchen, Kindervilla care service, for staying more then 1 nigh it is too small children menu in Olives (I recommend to copy children menu from Carlton Hotel St. Moritz - they really love small guests and provide wide range of food, so it is easy to stay more than 1 night)

2026-01-11 • via Nuitee
A
Alex • family_with_children • ch
9
Ideal for 1-2 nights
Pros:

Helenabad with warm water was a pleasure,
room was clean and well decorated,
restaurant Zollstube and Memories were nice,
the nature around is beautiful,
15 min drive to ski lift,
1h from Zurich airport.

Cons:

Kindervilla: Mrs. Manuella made an impression of nonreliable, not attentive to a child, tired from work babysitter who isn't able to find a warm contact with a kid in kinderclub room.

I even cancelled my next weekend as there is no possibility to visit warm thermal Helenabad with children (family spa water is only 32 grad) and no more trust to kindervilla's "care".

2026-01-10 • via Nuitee
N
Nataliia • couple • ua
10
2026-01-05 • via Nuitee
D
Daniel • couple • ch
9
Baden und Essen wie Götter im Olymp
Pros:

Freundliches Personal und luxuriöse Einrichtung, Top Gastronomie und außergewöhnliches SPA-Erlebnis in den Tamina Thermen, einfach pure Erholung

Cons:

—-

2026-01-03 • via Nuitee
D
Dan Lin • family_with_children • ch
10
Truly wonderful, the best resort of this kind in Switzerland!
Pros:

Staff were so friendly. I'd wish to thank the staff at the reservation office Ms. Florencia Bianchini, for her effective and kind assistance in extending my stay with the resort. She and her colleagues were working non-stop during the holidays to help guests, I am deeply grateful.
I'd also wish to thank the cleaning lady Smilja Atanasković for her service.
These people that I name here represent the best, in my opinion, of the devotion and the high level of professionalism of the staff of the resort.
I love this resort, which I have kept coming back since 15 years now. Bravo, to be continued! I wish the resort and all the staff more prosperity and success in the New Year!

2026-01-02 • via Nuitee
A
Ana Patricia • couple • ch
10
2025-12-26 • via Nuitee
O
Olga • family_with_children • ch
10
Pros:

We had wonderful time at the hotel. Enjoyed the spa area, the kids pool area was great- clean, we spent our time there with fun.

The hotel was fully booked, but we never felt it crowded or full of people. Very comfortable stay.
We also loved the Christmas decorations.

The service was good everywhere - hotel, spa, at breakfast and dinner.

Cons:

We expected a bit more from breakfast- for example barista made coffee, the coffee that was served from a coffee machine was quite cheap at taste; better pastry like croissants.

2025-12-26 • via Nuitee
W
werawat • couple • th
9
Pros:

thermal bath

2025-12-25 • via Nuitee
A
Anastasiia • family_with_children • ch
10
2025-12-18 • via Nuitee
T
Tibor • extended_group • ch
9
2025-12-14 • via Nuitee
J
Jana • couple • lv
10
Fantastiska vieta
Pros:

Ļoti

Cons:

Viss burvīgi

2025-12-13 • via Nuitee