Spa World HOTEL&RESORT

Hotels
7.9 (1355 reviews)
Naniwa-ku Ebisuhigashi 3-4-24 , Osaka , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean and nice facilities
Great location
Friendly staff
Cons:
Food quality issues
Cleanliness concerns
Inconvenience with shoe policy

Categories

Cleanliness
6.65
Some reviews mention concerns about cleanliness, particularly regarding the air purifier and dining area.
Service
8.65
Overall, staff received positive remarks for their kindness and availability.
Location
9.15
Numerous reviews highlight the excellent location, close to transport and attractions.
Room Quality
7.65
Rooms are mostly described as spacious and modern, though some mention noise issues.
Amenities
8.15
Amenities like onsen and pool were positively received, despite some age concerns.
Value for Money
7.65
Some positive comments about buffet value, but concerns about food quality affected the score.
Food and Beverage
6.65
Several reviews express dissatisfaction with food quality and cold breakfast offerings.
Overall Experience
8.65
Despite some issues, many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:34

Property Description

Centrally Located Oasis in Osaka
Situated in the vibrant heart of Osaka, Spa World HOTEL&RESORT offers a perfect blend of convenience and luxury.

Ultimate Relaxation and Fitness Amenities
Indulge in a rejuvenating spa experience, keep fit at the well-equipped fitness center, and unwind in the sauna for a truly relaxing stay.

Modern Rooms with Exceptional Comfort
Enjoy the convenience of in-room kitchen facilities, cozy beds, and entertainment options like flat-screen TVs in every room.

To experience the perfect balance of relaxation and excitement in Osaka, book your stay at Spa World HOTEL&RESORT now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for ¥2,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 1355 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 8.65
C
Chen • solo_traveller • tw
10
Pros:

溫泉超讚~

2026-07-25 • via Nuitee
J
Jeffrey • family_with_children • us
7
Can you say “crowded”?
Pros:

Spa World has everything you need. You could literally live at this hotel without ever needing to leave. If you do need to leave, the location is phenomenal. Close to two metro stations and plenty of street food, as well as the zoo.

Cons:

The summer break crowds were overwhelming and breakfast was insane with so many people. From a guest experience design point of view, there is room for improvement. Standard rooms in the new building are tiny with hardly any room to move. Upgrade to a superior room if you can.

2026-07-25 • via Nuitee
S
SHUGON • family_with_children • jp
8
お風呂がとても良かった
Pros:

二日間ともプールもお風呂も入れて良かった

Cons:

部屋が臭うのと、祝日は人が多すぎてプールが汚れていた、
新館と本館によってはコインランドリー等が遠かった。

2026-07-23 • via Nuitee
K
KAI-WEN • couple • tw
8
Pros:

* 房間非常寬敞、乾淨，住起來很舒適。
* 溫泉種類很多，可以體驗不同的浴池，泡完很放鬆。
* 很多人評論提到從平面道路到飯店沒有電梯，其實飯店側門有手扶梯可以使用。不過側門的位置比較隱密，不太容易找到，建議抵達後直接詢問櫃檯人員，會方便許多。
* 櫃檯人員普遍英文能力有限，但很幸運入住當天遇到一位英文很好的接待人員，解說非常詳細，也很有耐心，入住過程十分順利。

* The room was spacious, clean, and very comfortable.
* The hot spring offers a wide variety of baths, making it a relaxing and enjoyable experience.
* Many reviews mention that there is no elevator from street level to the hotel. However, there is actually an escalator at the hotel's side entrance. It is a bit hidden and difficult to find, so I recommend asking the front desk upon arrival.
* Most of the front desk staff have limited English, but fortunately, I was assisted by an English-speaking staff member who explained everything clearly and patiently, making the check-in process very smooth.

Cons:

* 房價浮動幅度非常大。我完成訂房後，隔天房價就立刻下降約 50 美元。雖然理解飯店採用浮動房價制度，但如此大的價格落差確實令人失望，希望未來能有更合理的價格政策，或提供相應的價格保障。
* The room rate fluctuates significantly. The price dropped by about USD 50 the day after I completed my reservation. While I understand that dynamic pricing is common, such a large price difference in such a short time was disappointing. I hope the hotel can consider a fairer pricing policy or provide some form of price protection for guests who book earlier.

2026-07-21 • via Nuitee
리비 • solo_traveller • jp
10
2026-07-20 • via Nuitee
S
Søren • family_with_children • dk
8
Great pause in the city, especially on the really hot summerdays
Pros:

The Spa resort is a massive complex in the middle of Osaka and has a lot of great activities. We spend one night there to have 24 hours where our children could swim and do fun stuff in an otherwise "City Explorer" vacation. They generally really liked the place and us parents were really fond of the Onsen in the resort. Once you are in, you actually don't need to leave the place as you can get almost anything you would need inside. Japanese people are not too much into swimming though, so don't expect a pool experience as you would get in European water parks, as it was mostly lazy rivers and kiddy pools, but still fun enough for the kids to enjoy.

Cons:

We didn't like that once you were in everything costed extra. If you wanted to ride the water slides it would be 1500 Yen per day and if you wanted to use Karaoke or pool it would cost you additional charges. I would like it if they would offer a "Premium" package or something similar, where you could just upfront expense everything, so you didn't need to go around worrying about expenses as the kids wanted to try everything. Then you could upfront just know everything was expended and the kids could go around and try what they wanted without me signing papers all the time.

2026-07-20 • via Nuitee
植田 • solo_traveller • jp
10
2026-07-20 • via Nuitee
A
aru212 • solo_traveller • jp
10
2026-07-18 • via Nuitee
峰松 • solo_traveller • jp
2
2026-07-16 • via Nuitee
R
Rumi • family_with_children • ca
8
Great location for zoo, shinsekai area. Very convenient location for dinner.
Pros:

Hot bathes are awesome.

Cons:

Pool was old and pretty shallow all around. Need extra money for activities and not sure it worth the price.

2026-07-14 • via Nuitee
N
Naell • extended_group • fr
10
2026-07-13 • via Nuitee
M
MARIKO • family_with_children • jp
6
2026-07-11 • via Nuitee
R
Raphael • solo_traveller • fr
8
Pros:

L'accueil de qualité et les différents bains chauds de l'espace détente. Un lieu pour les familles japonaises.

Cons:

L'odeur de cigarettes froides quand vous arrivez aux chambres de l'hôtel annexe.

2026-07-11 • via Nuitee
N
nada • solo_traveller • jp
10
2026-07-09 • via Nuitee
Y
YOSHINORI • couple • jp
8
満足でした。
Pros:

二日間ゆっくりお風呂に入れた。

Cons:

お風呂の床が滑りそうで怖い。歩きにくい。
ホテルの部屋とお風呂までが少し遠い。

2026-07-07 • via Nuitee
N
NAOYA • couple • jp
9
リラックスして休暇できた
Pros:

何もかもが揃っていて快適

Cons:

なし

2026-07-06 • via Nuitee
横山 • solo_traveller • jp
7
Pros:

立地　お風呂

Cons:

レストラン閉店2時間前での注文不可

2026-07-06 • via Nuitee
H
Hilditch • family_with_children • gb
5
Kids enjoyed and it is all that matters. But it would be nice if it was cleaner, as we are walking with no shoes and no
Pros:

It’s definitely worth staying if you have young children and prepared to spend extras for splash and slide.
Sun lounge also charged extra per each and every hour.

Cons:

Splash pool is separate from the hotel and to find lifts from one to other , well it’s an absolute maze and it takes time to get from one place to the other.
The entrance of the hotel has super strong smell of smoke (where people have been smoking).
Breakfast is free, but the choice is awful not to mention terrible coffee. No coffee in the room either , only green tea.

2026-07-04 • via Nuitee
前岡 • solo_traveller • jp
8
Pros:

6月30日〜7月1日宿泊。2つのお風呂が体験出来ました。
朝食も大変美味しかったです😊
フードコーナーの食事も美味しかったです😊
帰りに道頓堀を楽しく歩きました

Cons:

岩盤浴はセットされてなかったので、少しがっかりです

2026-07-02 • via Nuitee
恵美 • extended_group • jp
10
コスパが良い
Pros:

チェックインしたら部屋使用前からお風呂に入れるし、チェックアウト後もお風呂に入れるところ。
ホテルとつながってるから良い。

Cons:

部屋の水の蛇口が止まりにくくて、強く締めてもポタポタ水漏れがして、気になりました。

2026-06-29 • via Nuitee