Suzhou Sun Plaza Hotel

Hotels
8.1 (213 reviews)
No.111 Shang Tang Road , Suzhou , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Inconsistent cleanliness
Poor breakfast variety

Categories

Cleanliness
7.6
Some reviews mention cleanliness issues such as cockroaches in rooms.
Service
8.6
Standard quality for this hotel tier, with some positive comments about staff.
Location
9.1
Consistently praised for its excellent location near city center and MRT.
Room Quality
8.1
Mixed reviews, with large comfortable rooms but some complaints about old furnishings.
Amenities
7.6
Facilities mentioned are very limited; breakfast variety is lacking.
Value for Money
8.1
Generally regarded as good value given the location and pricing.
Food and Beverage
7.1
Poor breakfast variety and low quality noted in several reviews.
Overall Experience
8.6
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Modern Accommodation in Suzhou

Convenient Location: Situated just 350 meters from Shi Lu Station, with popular attractions like Lingering Garden and Hanshan Temple nearby.

Comfortable Rooms: Each room is equipped with a kettle, bathrobes, slippers, and free toiletries for your convenience.

Business-Friendly: The hotel features a 24-hour front desk and a business centre with a spacious meeting room accommodating up to 200 people.

Book your stay at Suzhou Sun Plaza Hotel now for a memorable experience in Suzhou!

Important information:

Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, Central air conditioning has been suspended until further notice. Breakfasts are now provided in the form of set meals.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 213 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
C
Cassandra Jo • family_with_children • cl
10
Excelente
2026-05-23 • via Nuitee
P
pavi • solo_traveller • it
7
Third time here
Pros:

The hotel is clean and the rooms have nice views

Cons:

Pity my "neighbor" was smoking most of time and I could smell its bad smell from my room..

The staff the last day was very kind; the staff during the check-in was very rude and unpleasant, and they can't deal with Booking website after 5pm. They can't even login... Long check-in time this time and not helpful staff that evening.

I thought the breakfast was included, but they don't provide this option on Booking.com.
The first night I paid but it's definitely not worth it. Very bad and basic breakfast. It's full of coffee shops nearby, you'd better go there.

2026-05-11 • via Nuitee
羊羊 • solo_traveller • tw
10
2026-04-28 • via Nuitee
S
Sergey • couple • ru
9
Отличная локация для знакомства с Суджоу
Pros:

Отличное расположение отеля. 5 минут от метро, легко прогуляться до каналов и пешеходной улицы. Рядом много кафе и удобно добираться на метро до достопримечательностей.

Cons:

Комфорт базовый, но мы сюда приезжаем за красотой города. Она рядом с вами или вам удобно отсюда добираться.

2026-04-26 • via Nuitee
T
Thúy • extended_group • vn
10
2026-04-24 • via Nuitee
N
Nikola Đilas • solo_traveller • rs
8
2026-04-23 • via Nuitee
L
Lavinia Adina • family_with_children • ro
8
2026-04-17 • via Nuitee
N
Nathan • solo_traveller • ch
10
2026-04-17 • via Nuitee
O
Orhan Demiriz • solo_traveller • tr
8
2026-04-17 • via Nuitee
T
Thi Hien • extended_group • vn
10
Great experience
Pros:

The hotel is located in the prime place, so it's convenient to go shopping or visit the famous places here. My room in the 10th floor; I can see nearly the whole city from my room. All was so great to me and my friends

Cons:

Everything

2026-04-17 • via Nuitee
K
KWOK TAK CHEUNG • couple • hk
10
交通方便，位處購物商圈。
Pros:

附近有大商場，內有合馬大超市，近地鐵，步行到七里山塘十五分鐘。

Cons:

房間比較舊。

2026-04-15 • via Nuitee
H
Hai Dong • couple • nl
9
2026-04-08 • via Nuitee
S
Shirley • family_with_children • sg
7
Pros:

The room is spacious enough

Cons:

Near the main road and is too noisy
Smoke smell is very strong despite being at a non smoking kevel

2026-04-06 • via Nuitee
M
maria cristina • couple • it
7
Pros:

Posizione ideale vicino alle attrazioni, letti comodi, biancheria pulita, buon buffet prima colazione.

Cons:

Moquette sporca

2026-04-05 • via Nuitee
Y
Yiqian • extended_group • au
9
Pros:

Location is great!

2026-03-30 • via Nuitee
M
Meng Fong • family_with_children • my
7
Good location, spacious room but common area with second hand smoke + smell
Pros:

Short walk to metro station 石路. Located two stations away from SuZhou 火车站, prime location.

Walking distance to nearby restaurant and 七里山塘.

Room is spacious and good water pressure for shower area.

Staff is friendly.

Cons:

We have chosen non smoking room but it’s still surrounded with second hand smoke smell as ash tray is provided in each room as well as near to lift.
That’s hardly bearable.

2026-03-30 • via Nuitee
雨婕 • extended_group • tw
7
Pros:

地理位置優越！

2026-03-09 • via Nuitee
I
IKOMA • solo_traveller • jp
9
ほぼ最高でした^_^
Pros:

毎回使用させてもらってますが、場所が良いので最高です

Cons:

タバコが部屋で吸えなくなったのが残念です

2026-03-03 • via Nuitee
B
BYEONG GWON • family_with_children • kr
6
2026-01-29 • via Nuitee
V
VIRGINIE • family_with_children • nc
5
Pros:

Je n'ai rien aimé sauf emplacement , juste à côté ancien ville Shan tang

2026-01-25 • via Nuitee