Hotel Maria del Carmen

Chambre et SDB très vieillottes. SDB très petite et pas pratique.

No airport shuttle as advertised by booking.com luckily we got an uber no problem. Also gave us one key card which meant we couldn't keep the air-conditioning on when we left to go exploring which left the room roasting when we got back and it took ages to cool down.

INGEN LJUDISOLERING, man hörde allt utanför rummet plus att dörren till rummet slogs mot dörrkarmen att vi behövde ställa en stol och lägga handduk mot dörren för att den skulle sluta slå mot karmen och skapa någorlunda isolering.

Vi hade ”amerikansk frukos” som ingick i bokningen, vilket var en väldigt fattig frukost där de tre av två saker på ”menyn” inte ens fanns plus att vi fick inte alla tre saker (bröd med smör & marmelad, våfflor, ägg med antingen bacon eller korv och stekta grönsaker) utan endast en.

Alldeles för få solstolar, totalt åtta st och ett hotell på över 30 hotellrum…

El elevador presenta los botones rotos, huele a aceite o keroseno.

Chien errant qui viennent pendant les repas et le personnel qui leur donne les résidus qu'il y a dans les assiettes à la fin de nos repas. Le linge de lit avec des taches. Problème d'eau chaude dans l'une de nos chambres.

Ruidos de un Motor o aparto toda la noche

L’ascensore fuori servizio, anche se il ragazzo ci ha aiutati con le valigie fino al secondo piano, colazione basica ma si può aggiungere altro pagando

relación calidad- precio.

Quiet area but noisy residents banging doors. Also cleaning staff noisy talking/ shouting along corridors and moving furniture in rooms from 8am. Also a hard sell on tipping. You even had to sign for your included breakfast with a red biro circling that service was not included!

Room: We requested a quiet room in advance and received the opposite: a room near the main corridor and the elevator. However, due to the hotel's layout, the rooms face either the main corridor, the pool bar, or the main street, making it very difficult to find a quiet room. Additionally, the walls aren't concrete, so I could hear sneezing, conversations in the next room, or even when the TV was turned on.

Furthermore, there were far too many mosquitoes in the room, which was dangerous as they transmit various diseases. The hotel offered to fumigate immediately, but with a chemical that required us to be out of our room for at least three hours, and even then, the smell would be too strong to be in the room.

We requested a room change, but that wasn't possible. My partner had to go and find a less invasive mosquito repellent that would allow us to feel safer, as the hotel couldn't help us.

Restaurant/Bar: I ordered a Tlalpeño soup the first night we arrived, and it turned out the cheese in it was bad and gave me a severe intestinal infection. I had to go to the doctor and buy medication. Unfortunately, it was very severe, and I spent three days with nausea and diarrhea, so I couldn't enjoy my stay in Mérida.

Pool: Unfortunately, it's quite run down, not at all like it looks in the hotel's advertising photos. The floor is peeling and gives a very bad impression. Additionally, there's a lot of weeds around the pool that can hurt your feet if you walk barefoot.

Staff: There's very little staff available, both at reception and in room service. Every time we called reception, they took forever to answer, and if we needed assistance in our room, it also took too long, so we preferred to go down and speak directly with the reception staff.

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Los acabados de la habitación podrían mejorar

Las instalaciones estaban un poco antiguas, sin embargo lo que menos nos gustó fue la atención del personal, en especial el del desayuno, se demoraban mucho en atentar, casi notábamos que no querían atendernos, lo que fue muy incómodo.