Era Apartment Đông Tác

Hotels
6.4 (29 reviews)
42 Ngõ 41 Phố Đông Tác , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Cons:
Staff opened door without permission
Claims of scam and no room availability

Categories

Cleanliness
7.24
The room was clean, which is noted positively.
Service
5.21
Staff behavior was questionable as they entered the room without permission.
Location
6.25
No specific comments provided about location.
Room Quality
6.2
No specific comments provided about room quality.
Amenities
6.23
No specific comments provided about amenities.
Value for Money
7.19
Mixed sentiments, but overall some value perception.
Food and Beverage
6.24
No specific comments provided about food and beverage.
Overall Experience
6.61
Target overall rating based on mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:17

Property Description

Convenient Location
Era Home Apartment, just 3.8 km from Ha Noi Railway station, offers a comfortable stay with air-conditioned rooms, balconies, and free WiFi. The private entrance and family rooms add to the convenience and flexibility of your stay.

Well-Equipped Units
Each unit at the aparthotel features a terrace, fully equipped kitchen, flat-screen TV, washing machine, and a private bathroom with modern amenities. Enjoy the convenience of having kitchenware, a fridge, and a stovetop available in your unit.

Explore and Experience
Take advantage of sightseeing tours near the property and explore the city with ease. For a unique experience, rent a bicycle from the aparthotel and discover the nearby attractions at your own pace.

Book now for a memorable stay at Era Home Apartment!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 29 reviews
Cleanliness: 7.24
Service: 5.21
Location: 6.25
Room Quality: 6.2
Amenities: 6.23
Value for Money: 7.19
Food and Beverage: 6.24
Overall Experience: 6.61
D
Dương couple sk
7
Khá tệ
Cons:

Tôi đã đặt chỗ cho 2 người nhưng khách sạn chỉ cho chúng tôi 1 cái khăn tắm và trong năm ngày đó không dọn phòng hay thay chăn ga gối cho chúng tôi . Tôi mất tiền để được sự sạch sẽ chứ không phải ko có bất kỳ 1 dịch vụ nào đi kèm như thế

2026-02-10 via Nuitee
N
Nguyễn family_with_children vn
1
Cons:

Lừa đảo, không có phòng. May mà không thanh toán trước.

2025-08-13 via Nuitee
N
Nguyễn solo_traveller vn
9
2025-08-06 via Nuitee
T
Thị Hồng Nhung couple vn
6
2025-07-24 via Nuitee
E
Ennio couple au
7
2025-07-14 via Nuitee
T
Tuyết solo_traveller vn
10
Pros:

Phòng sạch sẽ, thân thiện

2025-07-12 via Nuitee
M
Mai solo traveller vn
1
Bad
Pros:

Nothing at all.

Cons:

The staff opened the door to the room without permission.

2025-07-03 via Nuitee
P
Phong young couple vn
10
Exceptional
2025-03-26 via Nuitee
P
Petr young couple cz
1
At first, we hoped it would be different from other reviews, but unfortunately… When you first enter the room, you say
Pros:

- Don’t book this one! You will be mad later!

Cons:

Everything was just bad.

2025-03-20 via Nuitee
T
The family with young children vn
2
Very poor
Cons:

Old furniture. The room was not cleaned. No toilet consumable.

2024-12-02 via Nuitee
M
Michael young couple gb
10
Exceptional
2024-11-26 via Nuitee
S
Stephanie solo traveller vn
9
Superb
Pros:

After reading super mixed reviews I was not sure what to expect here. I think some of it is valid but some is off the mark. Personally I had a great stay and will stay again if I need to return to this area. Main point is I highly recommend this place if you’re fairly use to Vietnam/ the culture and will be staying 3 or more days. It helps if you speak a little Vietnamese. The apartments have facilities like a fridge etc… but don’t stock things like hand soap so you’ll need to be ok with picking some up.

1) the address is a bit weird, I also thought it was in an alley, as did my driver. But if you keep walking along the creek it’s on the main road with a clear sign. Maybe they could include a photo?
2) the location is fine if you need to be in this area. People say it’s far from shops and everything but it’s literally a 5 minute walk from a vincom shopping mall (mango, Starbucks, restaurants…)5 minutes to circle k, 15 minutes to the hospital, 20 minute walk to Thong Nhat Park etc….
3) the staff: if you’re not use to Vietnamese aunties I see how you might think she’s yelling or scolding you, but she’s actually the sweetest. She was always asking me if I’d eaten 😂 communicate early if you need things. I let them know I needed injections at the hospital quite late (9pm)and would need to keep my apartment access card/key to get in and my id for the hospital and they were completely accommodating.
4) the actual apartment was fine for me as a solo traveler. They have a washer downstairs but I just hand washed my clothes and dried them on the balcony.

2024-11-14 via Nuitee
P
Perry solo traveller gb
5
Passable
Cons:

The rooms.
Hare was very cramped

2024-11-05 via Nuitee
C
Cường review category business travellers vn
10
Exceptional
2024-10-13 via Nuitee
A
Alexey family with young children ru
1
Bad
Cons:

The hotel doesn't answer in booking messages. When I wrote to WhatsApp number provided in the welcome message ,they sent me the address different from the hotel description. I checked in that location and have a room different with described in booking. Moreover, they closed the entrance door and didn't give me a key from it. On the next day, there was nobody to open it. I have found stuff slept in the next room. As a result, they cancelled my booking with noshow. The location is amfull, there are no shops, no restaurants. I don't recommend that hotel.

2024-08-10 via Nuitee
J
Julia young couple ie
1
Worst stay ever
Pros:

Nothing

Cons:

Do not stay here. We arrived at 21:30 to the property like we stated in our booking an incredibly rude man struggled to check us in for about 30 mins making loads of phone calls and shouting. He then gave us the key eventually and shooed us upstairs. The apartment seemed ok at first until we went up to the bed. It was covered with human hair and there was snot on the floor and walls right next to the bed. The duvet cover had brown smears on it. The place was not cleaned at all. We came down stairs and offered to change the sheets ourselves and he was very inconvenienced by us disturbing him again. Despite us being nice and not throwing up a fuss about the filthy bed. He threw a sheet at us and didn’t give us any pillow cases or duvet cover and just pointed at the lift. We slept under our towels that we brought with us as we were also only given one towel at the apartment. It was a complete disaster. At 12:12 on our check our day he banged on our door twice even though he saw the first time we we’re zipping up our bags. If I could give this place zero stars I would. Don’t bother guys. He also refused to let us store our large luggage there while we waited for our bus. The worst experience we have had in Vietnam. Oh and the apartment is located right next to a sewage river so we couldn’t even open windows cause of the smell. The area itself is super run down and dodgy. Avoid this place at all costs.

2024-03-07 via Nuitee
M
Magdy review category business travellers ua
9
Superb
2023-10-02 via Nuitee
H
Hiếu solo traveller vn
10
Exceptional
2023-06-08 via Nuitee
T
Trang family with young children vn
10
Exceptional
Pros:

Easy check-in and check out process

Cons:

The apartment could get quite hot during May when we stayed here.

2023-06-02 via Nuitee
B
Bertelli solo traveller fr
8
Very good
2023-05-31 via Nuitee