Hotel City View Deluxe

Hotels
8.1 (220 reviews)
Ferhadija 2 , Sarajevo , ba

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, especially with the bathroom.
Service
8.85
Many reviews highlighted the staff's friendliness and helpfulness.
Location
9.35
Location is frequently described as excellent and convenient.
Room Quality
7.85
Mixed reviews; some rooms are lovely while others had issues.
Amenities
8.35
Mentioned rooftop bar and overall good facilities.
Value for Money
8.35
Decent value, but some expressed concern over breakfast pricing.
Food and Beverage
6.35
Breakfast was criticized for quality and variety.
Overall Experience
8.35
Overall satisfactory stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:41

Property Description

Stunning City Views
Hotel City View Deluxe offers unparalleled views of Sarajevo and the surrounding hills, providing a breathtaking backdrop for your stay.

Modern Amenities
Equipped with state-of-the-art features like ADSL/WLAN internet and emergency call services in every unit, we ensure a comfortable and worry-free experience for all guests.

Convenient Location and Services
Located in Sarajevo's bustling pedestrian zone, our hotel offers easy access to the city's attractions. Enjoy a meal at our atmospheric restaurant on the 10th floor or take advantage of our shuttle service to Sarajevo International Airport.

Experience luxury and convenience at Hotel City View Deluxe. Book your stay now to indulge in the beauty of Sarajevo from our top floors.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 220 reviews
Cleanliness: 7.35
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 6.35
Overall Experience: 8.35
A
Ashwaq couple sa
5
2026-07-09 via Nuitee
Дикарев family_with_children rs
8
2026-07-09 via Nuitee
A
Ashwaq extended_group sa
5
لا بأس به
Pros:

الموقع عملي والموظفين يساعدون بشكل جميل

Cons:

مختلف عن الصور وغير مناسب للخليجين

2026-07-09 via Nuitee
A
Antonio couple it
10
2026-07-01 via Nuitee
G
Georgieva solo_traveller ch
10
2026-06-28 via Nuitee
R
Rune Ahle couple dk
8
Fint centralt hotel.
Pros:

Placering, tagterrasse, pris.

Cons:

Morgenmaden var ikke god, den var kedelig og uden det store udvalg.
Elevatoren kører kun til nederste hotel-etage. Det står på informationen, men bør stå mere tydeligt. Man skal altså selv gå op på de øvre etager.

2026-06-28 via Nuitee
N
Nesreen solo_traveller au
8
2026-06-24 via Nuitee
O
Ozcan family_with_children de
7
Zentral und sauber
Pros:

Zentral und sauber

Cons:

betten waren nicht bequem

2026-06-22 via Nuitee
F
Furkan solo_traveller tr
10
super
Pros:

hersey cok guzeldi odalar temizdi manzaram mukemmeldi resepsiyondaki hanimefendilere cok tesekkurler cok yardimci oldular ve cok tatlilardi isimlerini bilmedigim icin yazamiyorum ama hersey cok iyiydi tatilim mukemmel gecti artik her geldigimde bu otelde konakamayi dusunuyorum

Cons:

hicbirsey olumsuz degildi

2026-06-16 via Nuitee
D
DEMIR solo_traveller us
9
Pros:

Hotels location is awesome, and the view of Sarajevo from the room is amazing. Would definitely stay here again.

Cons:

Everything was great

2026-06-14 via Nuitee
D
Deepak couple de
4
Good view and bad experience, depend on person to person but ours was not so good experience
Pros:

Location is great.
View is fantastic. I would say best in the city.
Breakfast was ok but not many options.
Rooms were big.

Cons:

1. None of the lights were working except bathroom light. We asked staff to solve this, they didn’t care at all and gave us a small lamp instead. We had to spend 2 nights in dark.
2. Receptionist seemed unfriendly and rude to me. She was not answering anything properly ( felt racist , I am not sure).
3. Breakfast didn’t have any vegetarian option, be careful and don’t opt for bf if you are vegan or vegetarian.
4. Bathrooms does not have any curtains or blinds, bathroom windows is so big, I felt like people can watch you from inside if you are in bathroom even though the staff said there is mesh on the other side, I tested myself and people can clearly see if someone is doing stuff inside.
5. Hotel does not have parking and since the hotel is in the city centre there are no parking near by, had to park my park approx 700meters.

2026-06-07 via Nuitee
A
Amra solo_traveller de
10
Pros:

Top Lage. Sauber. Modern.

Cons:

Alles war wirklich gut. Komme wieder.

2026-06-07 via Nuitee
S
Sebastian solo_traveller se
3
Pros:

Location

Cons:

Had 3 seperate rooms. The AC didn't work in any of the rooms. There was poop left in one of the toilets. The beds had nice pillows but it was two small beds put together, so you were falling down in the hole between the beds all the time. So it was very hard to sleep because of that and that the room was hot like a sauna. Very expensive for a very poor standard. Utilities in the bathroom where broken and the toiletseat was also broken.
The lift only took you to the reception. To get to your room yiu hade to walk 3 stories in the stairs.

2026-06-06 via Nuitee
M
Manuela couple it
9
Ottima posizione, il personale molto cortese e disponibile.
Pros:

Posizione, servizi, personale gentilissimo

2026-06-02 via Nuitee
A
Angelika extended_group at
8
Hotel mit Top Aussicht
Pros:

Top Aussicht - da fallen etwaige kleine Mängel gar nicht auf, sehr freundliches und hilfsbereites ( Taxi bestellen) Personal, gute Lage - direkt an der „Ewigen Flamme“. Nette Bar mit 360 Grad Rundumbalkon und Outdoor Sitzmöglichkeiten.
Man muss nur wissen, dass die Rezeption im 9. Stockwerk zu finden ist, wird aber durch den Portier am Eingang des Hauses diesbzgl. informiert.
24 h Service, dh problemloses Auschecken rund um die Uhr.

Cons:

Ab dem 9. Stockwerk - also im Hotel selbst (zumindest noch 3 Stockwerke) gibt es keinen Aufzug , Hilfe beim Koffer Tragen wurde aber angeboten.
Das Mobiliar ist schon etwas in die Jahre gekommen, Bett und Badezimmer waren aber wunderbar.
Zufahrt zum Hotel mit eigenem Auto schwierig, da keine unmittelbare Parkmöglichkeit.

2026-06-01 via Nuitee
A
Anthony solo_traveller ch
10
2026-06-01 via Nuitee
S
Seila couple at
7
Pros:

Zentrumsnähe, dennoch nicht zu laut.

Cons:

Der Kühlschrank funktionierte nicht. Abgenützte bzw. gerissene Vorhänge. Es wirkt einfach ungepflegt.

2026-05-31 via Nuitee
S
Susanne family_with_children de
7
Für eine Nacht in Ordnung
Pros:

Schön eingerichtete Zimmer

Cons:

Hotel in einem Wohnkomplex in den oberen Stockwerken
Mitten in der Stadt
Parkmöglichkeiten öffentlich und sehr teuer…..

2026-05-31 via Nuitee
N
Nikola family_with_children me
10
2026-05-15 via Nuitee
I
Ilana solo_traveller us
1
Do not book this hotel!
Pros:

We booked this hotel 6 months in advance of our trip. We arrived into Sarajevo to a message from the property only 3 hours before our arrival that our hotel was no longer available and they would be giving us a different, comparable accommodation. We arrived at that accommodation to find a 2x2 room, a rusted out air conditioner, and no balcony, at the same price—which is not at all what we paid for. When we confronted the property, they essentially said, this is what we have available and offered no discount. We booked a different hotel. Thankfully, booking refunded us.

2026-05-11 via Nuitee