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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Fruits
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Key access
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Food delivered to guest room
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Key card access
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Fine Egyptian Cotton Linen and Modern Amenities
Indulge in luxury with deep baths, power showers, plasma TVs, and air conditioning in every room. Enjoy a cozy stay with facilities for making tea and coffee right in your room.
Historic Charm with Gourmet Dining
Experience the history of the Tyne Tees Steam Shipping Company in our converted hotel. Delight your taste buds at Laroche wine tasting and bistro restaurant, offering a magnificent dining experience.
Central Location for Convenience
Explore Newcastle easily with a 5-minute walk to the city centre, filled with entertainment options. Universities are within a short walking distance, making it ideal for visiting academics or prospective students.
Book now to experience luxury and history in the heart of Newcastle!
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest after their reservation.
When traveling with a dog, please note that an extra charge of GBP 25 for one dog or GBP 40 for a maximum of two dogs per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.
The breakfast-inclusive rates include a full cooked breakfast, and the dinner-inclusive rates include two courses from our seasonal à la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply to adults.
Children’s Breakfast is not included in the advertised rates, and the charges are as follows, directly to the hotel:
0–4 years old: complimentary breakfast
5–11 years old: breakfast charged at 50% of full price
12 and above: breakfast charged at full adult price. The kids' dinner menu is also available.
A children's extra bed is available upon request for an additional charge of GBP 30 per night.
If you require an extra bed or a cot, you must notify the property before your arrival.
Starting 6th January 2025, our hotels will be cashless; please use cards or digital payments for transactions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
Nice room. Lovely staff. Good location.
Room not that clean, hairs in bath, furnishings looked worn.
Everything
Everything
Quirky rooms, great staff, lovely restaurant and food. A touch of luxury.
Nothing
Nice old building.
The rooms were filthy, you could write your name on the dust on the blinds. Blood stains on the bed on arrival.
Good location and bar was nice
Room wasn’t the cleanest with dirty towels, bathroom heated towel rail didn’t work, bed mattress wasn’t the most comfortable
The room was great
Stunning rooms
Paying additional for parking after paying for the room
Hotel was good we’ve stayed here before however I do think £15 a night for parking is expensive, also slight smell of drains in my mother in laws room and in the corridors
One of the best hotels we've stayed in , great place and location was good too, staff great special thanks to Arron who was great from start to finish, nothing was to much trouble for him. Our room was amazing the Cristal suite was absolutely huge, couldn't fault this hotel in anyway, looking forward to returning in the near future.
N/A
Great location near the river and a quick walk into town. Good food from the bistro and very quiet. Clean and well appointed room.
It was a little pricey maybe but I’m not too bothered
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