The Grand White Palace

Hotels
5.6 (59 reviews)
North Car Street Opp Santhi Cofee Bar , Sīrkāzhi , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cons:
Housekeeping
Breakfast
Room service
Staff assistance

Categories

Cleanliness
3.61
The room smells bad; significant concern for cleanliness.
Service
7.08
Staff did not assist with issues regarding the bus access, indicating below-average service.
Location
8.12
Location is good, main temples are within walking distance.
Room Quality
4.57
General dissatisfaction due to bad odor in the room.
Amenities
5.1
No toiletries provided and kettle for hot water unavailable.
Value for Money
5.56
Considering the issues with amenities and service, value is below average.
Food and Beverage
4.61
Breakfast and restaurant conditions were negatively mentioned.
Overall Experience
6.18
Overall experience reflected by several negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:44

Property Description

Luxurious Accommodation
Indulge in comfort at The Grand White Palace with well-appointed rooms featuring modern amenities, including flat-screen TVs and air conditioning. Some rooms even boast a private balcony for a serene retreat.

Delectable Dining
Savor the flavors of local cuisine at the on-site restaurant, where every meal is a culinary delight. Enjoy a gastronomic experience without having to leave the comfort of the hotel.

Convenient Location
Situated just 88 km from Puducherry Airport, The Grand White Palace offers easy access for travelers. Enjoy the convenience of free private parking and a 24-hour front desk for a seamless stay experience.

Book your stay at The Grand White Palace for a memorable and hassle-free accommodation experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.6
Based on 59 reviews
Cleanliness: 3.61
Service: 7.08
Location: 8.12
Room Quality: 4.57
Amenities: 5.1
Value for Money: 5.56
Food and Beverage: 4.61
Overall Experience: 6.18
S
Sowrabhiya • solo_traveller • in
3
Poor. Booking.com should change their rating of this place
Pros:

It was spacious

Cons:

The whole place and restaurant and maintenance and cost not worth it

2026-04-19 • via Nuitee
K
Kiran • solo_traveller • in
4
2026-04-13 • via Nuitee
A
Agoram • couple • in
8
2026-04-05 • via Nuitee
P
Prudhvi Krishna • family_with_children • in
1
Unavailable due to the location else I wouldn’t recommend this hotel
Pros:

Location

Cons:

Poor maintenance and not customer friendly stay

2026-03-23 • via Nuitee
S
Srikanth • extended_group • in
7
Pros:

Location

Cons:

Service and response of staff

2026-03-22 • via Nuitee
N
Najasan • couple • sg
4
2026-02-10 • via Nuitee
K
Karthik • extended_group • in
4
2025-10-01 • via Nuitee
A
AN • family_with_children • in
3
Not worth
Pros:

Location

Cons:

House keeping, break fast

2025-09-30 • via Nuitee
S
Subramanian • couple • in
9
Pros:

No restaurant.no toiletries provided.no kettle hot water unavailable tea coffee instant powder not provided

Cons:

Room service

2025-07-07 • via Nuitee
M
Moorthy • couple • sg
9
2025-07-06 • via Nuitee
C
cheechiat • extended_group • sg
1
Did not stay due to road leading to hotel too narrow for tempo bus. Staff just say cannot do anythin
Pros:

Nothing

Cons:

Hired tempo bus not even able to go into hotel. Staff came to see and do nothing . Decided to find another hotel and my payment forfeited.

2025-07-01 • via Nuitee
N
Neuberg • family with young children • in
5
Trip ot Srikali temple visit, hotel facilities needs to improve
Pros:

Location is good ,, main temples are walkable

Cons:

The room smells bad
No room service staff
Restuarent is smells bad

2025-06-27 • via Nuitee
N
Narayan • group • in
5
Passable
2025-05-30 • via Nuitee
P
Parasunath • young couple • in
7
Good
2025-05-19 • via Nuitee
P
Prashanth • family with young children • de
7
Good
Pros:

Spacious room and bathroom

Cons:

Bit dusty and breakfast not that great

2025-05-19 • via Nuitee
G
Ganesh • group • in
8
Very good
Pros:

Location

Cons:

Comfortable

2025-05-02 • via Nuitee
I
Iyer • family with young children • in
4
Disappointing
Cons:

Bathroom was dirty. The bathroom door handle was not functioning properly. The room service asked us to adjust. The sheets were not properly cleaned and were torn.

2025-02-18 • via Nuitee
R
Raja • family with young children • in
7
Good
2025-02-14 • via Nuitee
R
Ramkumar • young couple • in
5
1. Staff were courteous.
Pros:

NA

Cons:

1. Bread spead was not clean
2. Bed sheet provided only after a request
3. Walls in the room peeled off of paint.
4 Wash basin tap not working properly
5. Water leaks from wash basin pipe underneath.
6. Closet flush not working properly

2025-02-03 • via Nuitee
V
Vignesh • with friends • my
10
Exceptional
2025-01-26 • via Nuitee