CHN Hotel Monterrey Centro, Trademark Collection by Wyndham

Hotels
•
Trademark
7.4 (1319 reviews)
Avenida Pino Suarez Sur 1001 , Monterrey , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor room quality
Limited breakfast options

Categories

Cleanliness
5.36
Many reviews mention poor cleanliness, particularly bathrooms with mold and dirty linens.
Service
8.33
General positive sentiment about staff, though service inconsistencies noted.
Location
9.37
Consistently praised for its excellent location.
Room Quality
6.32
Negative comments about room conditions, including noise and old fixtures.
Amenities
6.85
Mixed opinions on amenities; some enjoyed them, others cited issues.
Value for Money
7.81
General agreement that while it has issues, the price is reasonable.
Food and Beverage
7.36
Food praised in some reviews but also criticized for being limited.
Overall Experience
7.83
Overall experience varies; location praised but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Convenient Location and Business Amenities
Located in downtown Monterrey near Cintermex convention center, CHN Hotel Monterrey Centro offers a fully equipped 24-hour business center for corporate guests.

Relaxing Facilities and Nearby Attractions
Guests can unwind by the pool or enjoy a meal at Gambrinos restaurant offering regional Mexican dishes. Explore El Barrio Antiguo for famous restaurants and nightlife, or visit Plaza Mexico Mall and Macroplaza just steps away.

Comfortable Rooms and Entertainment Options
Each room features cable TV, a coffee/tea maker, and a hair dryer for convenience. End the day at the Lobby Bar with national and imported drinks in a vibrant setting.

Book your stay at CHN Hotel Monterrey Centro for a perfect blend of business and leisure amenities.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property offers guest access with a guide dog.

Please note that breakfast is served:
Monday to Friday: 6:30 to 9:00 am
Saturday and Sunday: 7:00 to 9:30 am

One pet weighing less than 5 kg can be accommodated. It will be charged MXN 210.10.

Please note that we are having a refurbishment at the lobby from Monday to Saturday 9 AM to 6 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1319 reviews
Cleanliness: 5.36
Service: 8.33
Location: 9.37
Room Quality: 6.32
Amenities: 6.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 7.83
Z
Zuleida Ydaili • family_with_children • mx
10
Pros:

Está todo cerca

2026-02-13 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

Confort and location.

Cons:

n/a

2026-02-10 • via Nuitee
U
Uc Yah • family_with_children • mx
10
2026-02-10 • via Nuitee
S
Silvia • couple • mx
8
Maravillosa
Pros:

Muy bien en cuanto limpieza y atención

Cons:

El café estaba frio

2026-02-09 • via Nuitee
R
Raul • family_with_children • mx
8
2026-02-08 • via Nuitee
V
Victor • family_with_children • mx
5
Pros:

La ubicación excelente, estacionamiento incluido, excelente desayuno

Cons:

Limpieza, hotel deteriorado, elevadores viejos, personal no tan atento

2026-01-30 • via Nuitee
C
Claudia Berenice • family_with_children • mx
7
Pros:

Nada

Cons:

Sucio, y al personal al interior hotel actuan sin hacer mucho caso

2026-01-28 • via Nuitee
R
Roberto • family_with_children • mx
8
Pros:

Limpio y buen desayuno

Cons:

No había agua caliente, solo tibia

2026-01-26 • via Nuitee
C
Cithlalic • family_with_children • mx
10
2026-01-24 • via Nuitee
K
Karla • couple • us
1
2026-01-22 • via Nuitee
O
Olegaria • family_with_children • mx
6
Hotel antiguo y nada comodo
Pros:

La ubicacion

Cons:

Hotel muebles muy viejos, almohadas mal colchon muy hundido por todos lados fundas, sabanas, toallas y cortinas viejas y percudidas perdonal mal encarado, no nos gusto y en el restaurant si quieras huevos sl gusto te los cobraban aparte no incluia en bufet

2026-01-21 • via Nuitee
A
Angel • solo_traveller • mx
9
Excelente
Pros:

Excelente ubicacion

2026-01-19 • via Nuitee
A
Abril • extended_group • mx
2
pesimo
Pros:

en realidad lo único que me gusto del hotel fue la ubicación, me cambiaron de piso y de cuarto xq el wifi no llegaba a ese piso, encontré una cucaracha en el primer cuarto y también por eso me cambiaron de cuarto, pero salió peor, en el otro había mas cucarachas

Cons:

el hotel se ve super sucio, las toallas están todas percudidas, los muebles estan viejos y llenos de cucarachas, el personal es muy déspota etc....

2026-01-19 • via Nuitee
P
Paulo Uriel • family_with_children • mx
8
Pros:

La ubicación

Cons:

Instalaciones

2026-01-19 • via Nuitee
J
Javier • couple • mx
8
buena grata agradable
Pros:

ubicacion perfecta, con instalaciones limpias y camas confortables; el desayuno para mi gusto muy poca variedad y se encontro un cabello en un alimento servido; pero el restauran e por la tarde noche magnificos cortes con muy buen sabor

Cons:

el desayuno

2026-01-19 • via Nuitee
D
DOMINGO • extended_group • mx
4
sin comentarios
Pros:

lo centrico y el estacionamiento

Cons:

no me dieron toallas de mas, ni jabon, ni hampoo

2026-01-19 • via Nuitee
C
Carlos Andres • family_with_children • mx
10
Cucarachas baño
Pros:

Ubicacion

Cons:

Las cucarachas en baño

2026-01-19 • via Nuitee
H
Hugo • extended_group • mx
6
Pros:

The people was very kind

Cons:

Should be cleaned

2026-01-19 • via Nuitee
G
Gustavo • extended_group • mx
5
Pros:

La atención del personal.

Cons:

No había venta de agua natural a aparte de la que te ponen en la habitación

2026-01-19 • via Nuitee
J
juan evencio • family_with_children • mx
8
funcional
Pros:

Lo mejor es la ubicación y las camas son cómodas.

Cons:

lo que no me gusto es que las instalaciones aunque son funcionales se perciben viejas y con falta de mantenimiento o modernización (alfombras, muebles, elevadores, alberca, etc.)

2026-01-19 • via Nuitee