The Hazendal Hotel and Spa

Hotels
•
Newmark Hotels, Reserves and Lodges
9.3 (252 reviews)
Bottelary Road New entrance from Ronelle Street via Kruis Street , Stellenbosch , za

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great food
Family-friendly amenities
Cons:
Facilities under renovation
Distance from the airport
Poor communication regarding billing

Categories

Cleanliness
8.7
There were concerns about the pool setup and electricity towers nearby.
Service
9.7
Exceptional staff attention and willingness to assist, despite some communication issues.
Location
8.7
The hotel is a bit far from the airport.
Room Quality
9.7
Rooms were very comfortable and nicely appointed.
Amenities
10
Great amenities for kids, though some facilities were under renovation.
Value for Money
8.2
Many facilities closed, leading to dissatisfaction regarding the price.
Food and Beverage
9.7
Restaurant and breakfast received positive comments with great food.
Overall Experience
9.7
Mixed feelings due to renovations, but positive staff and experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:51

Property Description

Luxurious Amenities and Services
Enjoy the outdoor pool, fitness centre, and concierge service at this exquisite hotel.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms featuring flat-screen TVs, safety deposit boxes, and private bathrooms.

Delicious Dining Options
Savor a variety of international and South African cuisines at the on-site restaurant, with special dietary options available.

To book your stay at The Hazendal Hotel in the Stellenbosch Winelands by NEWMARK, visit our website or call now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 252 reviews
Cleanliness: 8.7
Service: 9.7
Location: 8.7
Room Quality: 9.7
Amenities: 10
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 9.7
M
Marina Barufi • family_with_children • br
10
Perfeita.
Pros:

Tudo. Ficamos muito impressionados com esse Hotel. Desde a recepção, os funcionários, a culinária, instalações, nada deixa a desejar. Nós fomos com nosso bebê de 8 meses e a equipe tratou ele com tanto carinho que ficamos realmente emocionados! Tudo perfeito! Obrigada pela estadia Hotel Hazendal!

Cons:

Nada.

2026-06-27 • via Nuitee
H
Hadi • solo_traveller • ae
9
2026-06-24 • via Nuitee
W
Wendy L Smith • solo_traveller • za
10
2026-06-21 • via Nuitee
N
Nozipho • solo_traveller • za
10
Very relaxed and the staff went out of their way to make us feel at home
Pros:

Family members

Cons:

Not enough variety for breakfast

2026-06-16 • via Nuitee
R
Rensche • solo_traveller • ae
10
Welcoming, home away from home
Pros:

Attention to detail, the Manager went above and beyond

2026-06-07 • via Nuitee
D
Decalicious • extended_group • za
10
Beautiful location with excellent service and wonderful meals. Golf course located on the property.
Pros:

Staff are extremely service oriented and the location is amazing. Amazing breakfast.

Cons:

Unfortunately the property is located under major electric lines. A sauna would be nice.

2026-05-28 • via Nuitee
T
Taisa • family_with_children • br
10
2026-05-08 • via Nuitee
H
Hanneke • couple • na
9
SOMETHING TO EXPERIENCE
Pros:

EXCELLENT BREAKFAST
SUPER FRIENDLY AND EFFICIENT STAFF
SPECTACULAR GARDENS

Cons:

SOMETIMES WE WAITED VERY LONG FOR OUR FOOD TO ARRIVE WHEN DINING IN THE "FINE DINING" RESTAURANT

2026-04-28 • via Nuitee
D
Dirk • couple • za
10
2026-04-13 • via Nuitee
D
Denis • family_with_children • qa
10
2026-04-09 • via Nuitee
B
Brian • couple • za
10
Great stay
Pros:

The property is extremely great and staff is friendly

Cons:

None

2026-04-07 • via Nuitee
C
Chavalala • couple • za
10
2026-04-06 • via Nuitee
A
Agnes Mmamopo • couple • za
9
2026-04-02 • via Nuitee
T
Tom Price-Daniel • family_with_children • gb
6
2026-03-31 • via Nuitee
M
Mathonsi • couple • za
10
2026-03-28 • via Nuitee
L
Louis • couple • fr
10
2026-03-22 • via Nuitee
H
Hardip Pank • couple • gb
10
Fab Wine Area stay in S.Africa
Pros:

It was an extremely comfortable and relaxing stay.
Beautiful food, amazing views, staff lovely and always going out of the way to help. Was lovely having the golf course and managed to get some training.
Would love to stay again.

Cons:

The price was quite high, especially on some of the days. But was an excellent hotel!

2026-03-20 • via Nuitee
M
Marc • family_with_children • de
10
Jederzeit wieder
Pros:

Ein absoluter Traum - das Personal war unglaublich freundlich und hilfsbereit. Es ist alles modern sehr sauber und der Service war herausragend.

2026-03-11 • via Nuitee
M
Michael • family_with_children • ca
10
Beautiful place to stay!
Pros:

Such a great place to stay, impeccable facilities and service. It was so relaxing to be there.

Cons:

We loved everything.

2026-03-02 • via Nuitee
L
Leon • couple • za
9
Great stay at Hazendal
Pros:

The location great not in town center
Breakfast was great , waiters little to formal for first thing in morning.
Staff very helpful when we had a problem with the rental car and our key cards.

Cons:

The lighting in bathroom can be more brighter

2026-03-02 • via Nuitee