Riverbend Hotel and Suites, Trademark Collection by Wyndham

Hotels
Trademark
9.3 (313 reviews)
533 Goodwill Drive , Ashtabula , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Beautiful views
Cons:
Noisy bar
High prices
Parking challenges
Breakfast inconsistency

Categories

Cleanliness
8.79
The hotel was described as beautiful and clean, indicating good cleanliness, but some issues regarding room condition were hinted.
Service
10
Multiple reviews praised the courteous and professional staff, indicating high satisfaction with service.
Location
9.76
The location is frequently described as great with nearby restaurants and shops, reflecting positive sentiment.
Room Quality
9.8
Rooms were often described as fantastic and comfortable, indicating high quality.
Amenities
9.25
Amenities were generally well-received, although there were some complaints about the bar and restaurant availability.
Value for Money
8.28
Comments about high prices relative to expectations indicate mixed sentiments about value.
Food and Beverage
8.74
Breakfast and dining experiences received positive remarks, though the breakfast availability was not consistent.
Overall Experience
9.79
Overall experience was highly rated despite some complaints, indicating general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Charming Riverside Location
Spacious and Comfortable Rooms
Exceptional Dining Experience

To book your stay at Riverbend Hotel and Suites, Trademark Collection by Wyndham, click now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 313 reviews
Cleanliness: 8.79
Service: 10
Location: 9.76
Room Quality: 9.8
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 8.74
Overall Experience: 9.79
B
Brian Bloom couple us
10
Pros:

Very nice place but a little pricey.

2026-09-11 via Nuitee
J
James couple us
8
Very nice, new hotel in Ashtabula
Pros:

Very clean and new, very nicely decorated, comfortable bed and nice bathroom, good shower

Cons:

The breakfast sandwich was inedible.

2026-09-11 via Nuitee
S
Scot couple us
9
Wonderful hotel, horrible breakfast!
Pros:

Nice new clean hotel, modern, nice staff..beautiful!

Cons:

The continental breakfast was horrible! The only bad part of an otherwise wonderful stay. Parking was free, but very limited. The breakfast needs the most improvement by far, we stopped eating there, and got a far better breakfast at McDonald’s.

2026-09-08 via Nuitee
J
Jolanta family_with_children ca
10
Amazing stay but very disappointed in the breakfast
Pros:

Amazing views, great location and beautiful design

Cons:

The breakfast was not existent

2026-09-05 via Nuitee
M
Mary family_with_children us
9
The staff was amazing.
Pros:

Breakfast was great. I wish there were more protein options, like eggs and ham.

Cons:

The rooms were dark. I wish there were more individual lights in the the kitchen area of the suit.

2026-09-03 via Nuitee
J
JP couple us
7
Good
Pros:

Breakfast was free with room

Cons:

Breakfast had small offering and limited choices

2026-09-03 via Nuitee
C
Charles extended_group us
10
2026-08-29 via Nuitee
J
James couple us
8
Hotel is very nice and would stay again.
Pros:

Upkeep was good, everything was clean, parking was adequate. Hostess Lori was very helpful. Location is near the main business district and is within walking distance.

Cons:

I was inadvertently billed twice for my stay.

2026-08-26 via Nuitee
R
Ralph extended_group us
10
Booked a room for friends stopping to visit. They raved about the hotel!
2026-08-26 via Nuitee
R
Roberta extended_group us
9
Fun location
Pros:

Fun location, great staff, very comfortable beds.

Cons:

Nothing

2026-08-25 via Nuitee
J
Jacy family_with_children us
4
The worse stay I ever had!
Cons:

For the price, it doesn’t meet the standards of a quality hotel! In my room the expresso coffee maker water tank at the bottom wasn’t clean at all! I asked housekeeping to clean it and they never did clean it or give me a new expresso coffee maker for the room I stayed 4 nights there. Housekeeping did not know how to clean the expresso coffee maker, so I tried and I couldn’t find a way to run water through the maker without an expresso pod in it! Water pressure was low and lukewarm! The shade in the room was damaged, they knew about it but didn’t say anything to me when I checked in. Housekeeping put fresh towels in room, but failed to make beds, didn’t put toilet paper on the holder, ice bucket wasn’t dumped no clean ice bag given. My room was the same size as a regular hotel room that would be a lot cheaper to stay at! Parking was first come first serve. Spiders were everywhere outside at night, couldn’t sit outside at the tables that they provided for the guest to sit at outside! Breakfast was way below average for the price of the stay, no eggs, no meat, no potatoes. I feel I wasn’t treated the way I should of been for the price! I will never recommend this hotel to anyone!

2026-08-22 via Nuitee
V
Valerie couple us
10
Pros:

Location and facing the bridge and water

2026-08-21 via Nuitee
S
Sonja family_with_children de
10
Einfach alles wunderbar!
Pros:

Prima.

2026-08-20 via Nuitee
C
Clifford extended_group us
7
Pros:

Great room

Cons:

The breakfast was terrible

2026-08-18 via Nuitee
C
Charles couple us
10
2026-08-15 via Nuitee
D
David couple us
8
Cons:

Parking was difficult to find spaces near hotel.

2026-08-06 via Nuitee
G
Greg couple us
10
2026-07-21 via Nuitee
A
Angela couple us
10
2026-07-21 via Nuitee
L
Lyndell extended_group us
9
Pros:

Location was great.

Cons:

The gym had limited capacity and equipment. The breakfast buffet was the same every day and the food was not up to par with the level expected at a hotel of such high rating

2026-07-20 via Nuitee
S
susan solo_traveller us
8
Pros:

The pillows and bar area

Cons:

The room was dark and not any soft lights by the bed.

2026-07-20 via Nuitee