Super Collection O Mall Road Nainital

Hotels
•
OYO Rooms
6.1 (31 reviews)
Mankapur Compound, Near High Court, Mallital , Nainital , in

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Facilities

Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good food quality
Hotel facilities
Cons:
Poor service responsiveness
Inconsistent cleanliness
Value for money concerns
Limited amenities

Categories

Cleanliness
6.5
Mixed reviews regarding cleanliness, some guests praised it while others had concerns.
Service
5.6
Service received varied feedback, with complaints about staff responsiveness and cooperation.
Location
7.7
Location was appreciated for its proximity to key landmarks, although some issues were reported by guests.
Room Quality
8
Rooms were generally praised for being comfortable and well-equipped with good facilities.
Amenities
7.2
Amenities offered were satisfactory, with highlights on hotel facilities but concerns about the lack of certain services.
Value for Money
5.3
Mixed feedback on the value for money with some guests feeling it was not justified by the services provided.
Food and Beverage
7.5
Food and beverage services were generally positively reviewed, with some suggestions for improvement.
Overall Experience
6.8
Overall experience had mixed reviews, with positive aspects but also some negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:32

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with modern amenities, ensuring a relaxing stay. Unwind in a cozy seating area while enjoying entertainment on the flat-screen TV with satellite channels.

Convenient Location

Explore the picturesque surroundings as the hotel is conveniently located near popular attractions such as Naini Lake and Bhimtal Lake. Immerse yourself in the beauty of Uttarakhand during your stay at Super Collection O Mall Road Nainital.

Exceptional Service

Experience exceptional service from the English and Hindi-speaking staff available at the 24-hour front desk. Relax and enjoy a hassle-free stay with the convenience of room service and free WiFi.

Book your stay now to experience the perfect combination of comfort and convenience at Super Collection O Mall Road Nainital.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 31 reviews
Cleanliness: 6.5
Service: 5.6
Location: 7.7
Room Quality: 8
Amenities: 7.2
Value for Money: 5.3
Food and Beverage: 7.5
Overall Experience: 6.8
A
Arya • family with young children • in
10
Exceptional
Pros:

Awesome rooms, Helpfull staff

Cons:

Staff

2025-06-05 • via Nuitee
A
Arpit • review category business travellers • in
1
Do not book this property
Pros:

I don’t like anything about this property.

Cons:

I called them midnight and they didn’t picked my call and I had to book another hotel at higher price. Next day they told they don’t have access to booking portal which was very frustrating for me. Very disappointed.

2025-05-04 • via Nuitee
M
Maurya • review category business travellers • in
10
Exceptional
2025-04-30 • via Nuitee
K
Kumar • family with young children • in
1
Bad
2025-04-26 • via Nuitee
N
Nammi • young couple • in
5
Passable
2025-04-24 • via Nuitee
D
Dinesh • young couple • in
1
Bad
Pros:

Nothing it's a scam

Cons:

Scam, they refused booking

2025-04-15 • via Nuitee
R
Ravi • family with young children • in
1
Bad
2025-04-15 • via Nuitee
J
Jain • family with young children • in
8
Very good
Pros:

No break fast taken

Cons:

The staff at hotel was not good and none co operative they given towels, soap after reminding four times that is in night.

2025-04-14 • via Nuitee
P
Piyush • family with young children • in
5
Passable
Pros:

Normal

2025-04-09 • via Nuitee
F
Farmaan • family with young children • in
10
Exceptional
2025-04-08 • via Nuitee
S
Singh • family with young children • in
10
Exceptional
Pros:

Hotel facilities was good and staff behavior was excellent food quality was excellent.

2025-03-18 • via Nuitee
S
Shashi • family with young children • in
10
Exceptional
2025-03-03 • via Nuitee
Y
Yatin • family with young children • in
8
Very good
2025-01-31 • via Nuitee
M
Mohit • family with young children • in
8
Very good
2025-01-31 • via Nuitee
M
Minakshi • family with young children • in
1
Bad
Pros:

This hotel staff behaviour nd room service is not gud.

2025-01-19 • via Nuitee
V
Vijay • solo traveller • in
2
Very poor
Pros:

Except the behavior of the team.... Nothing much to appreciate

Cons:

Linen was dirty, water was provided in unhygienic jars, no parking, no room service, no breakfast choice.... Absolutely a bad experience

2025-01-09 • via Nuitee
S
Santosh • family with young children • in
7
Good
2025-01-04 • via Nuitee
V
Vaibhav • young couple • in
9
Superb
2024-12-29 • via Nuitee
M
Mehak • group • in
1
Not worth for money
Pros:

Worst

2024-12-28 • via Nuitee
S
Sravani • family with young children • in
9
Superb
Pros:

Navigating there was a real pain. The room itself felt huge and airy. It felt peaceful and quiet, a perfect escape.

Cons:

The trek to get there

2024-12-24 • via Nuitee