SureStay Hotel by Best Western Groves

Hotels
•
SureStay Hotel by Best Western
7.4 (75 reviews)
5001 East Parkway , Groves , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Location
Amenities
Cons:
Poor cleanliness
Limited breakfast options
Room maintenance issues

Categories

Cleanliness
5.81
Multiple guests mentioned cleanliness issues, including being dirty and musty.
Service
8.78
Staff were reported as helpful and courteous.
Location
8.32
The location was noted positively by several guests.
Room Quality
6.77
Some issues were raised regarding room maintenance, like a clogged tub and a broken coffee maker.
Amenities
7.8
Amenities like vanity lighting and Prime video were appreciated.
Value for Money
7.76
Price was mentioned as accessible, contributing to perceived value.
Food and Beverage
6.31
Breakfast quality was frequently criticized as insufficient.
Overall Experience
7.68
Despite some positive aspects, serious issues affected overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:38

Property Description

Modern Amenities and Services
Hotel Groves offers WiFi in all rooms, a daily continental breakfast, and guest rooms equipped with a flat-screen TV, microwave, and small fridge.

Convenience at Your Fingertips
Enjoy a 24-hour front desk, fax and photocopy services, and an on-site laundry facility for your convenience during your stay at Hotel Groves.

Nearby Attractions
Located just 3 km from Port Groves Golf Course and a short drive from Babe Didrikson Zaharias Memorial Golf Course, Hotel Groves is the perfect choice for golf enthusiasts.

Book your stay at Hotel Groves today for a comfortable and convenient experience during your visit to Groves, Texas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 75 reviews
Cleanliness: 5.81
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 6.31
Overall Experience: 7.68
L
Lena • solo_traveller • us
10
Pros:

Everything was Good

Cons:

N/A

2026-07-13 • via Nuitee
T
Tagle • solo_traveller • us
8
2026-07-06 • via Nuitee
G
Giovanni • couple • us
10
2026-07-03 • via Nuitee
Y
Yesenia • family_with_children • us
7
The hotel was okay for a short stay.
Pros:

The hotel was okay for a short stay. The room was clean enough, and the location was convenient. While the property could use some updates and improvements, it served its purpose for the night. The staff was generally pleasant, and check-in was easy. Overall, an average stay with both positives and areas that could be improved.

2026-06-20 • via Nuitee
J
Jmum • solo_traveller • us
6
2026-06-12 • via Nuitee
R
Rodney • solo_traveller • us
8
Pleasant
Pros:

Nice and quiet. Close to restaurants

Cons:

The bathroom sink was actually in the room not in the bathroom

2026-06-09 • via Nuitee
A
Anthony • family_with_children • us
2
Horrible room and service
Pros:

Nothing

Cons:

There is mold all over the bathroom ceiling. Bathtub is dirty and nasty and door security latch doesn’t work.

2026-06-05 • via Nuitee
K
Kyle • solo_traveller • us
3
2026-05-12 • via Nuitee
B
barrera • solo_traveller • us
10
2026-04-30 • via Nuitee
B
barrera • solo_traveller • us
9
2026-04-26 • via Nuitee
S
Shameron • solo_traveller • us
5
2026-04-15 • via Nuitee
S
Shameron • solo_traveller • us
5
2026-04-15 • via Nuitee
Y
yves • family_with_children • fr
9
2026-04-13 • via Nuitee
E
Ernesto • family_with_children • us
5
2026-03-03 • via Nuitee
B
bontempo • family_with_children • us
7
2026-03-02 • via Nuitee
R
Roger • solo_traveller • us
10
2026-01-31 • via Nuitee
K
Kevin • family_with_children • us
10
2026-01-27 • via Nuitee
R
Ron • couple • us
8
Clean comfortable room
Pros:

Clean comfortable room

Cons:

Parking lot was difficult to navigate

2026-01-25 • via Nuitee
A
Aidan • couple • us
10
Good
Pros:

The people

Cons:

Nothing

2026-01-23 • via Nuitee
L
Lisandra • solo_traveller • us
1
Please if you’re looking for even a 3 start hotel stay away!
Pros:

Worst place I have ever been in my life!

Cons:

The whole environment screams old, musty and dirty

2026-01-20 • via Nuitee