Hotel Casiana & Events Center Tagaytay

Hotels
8.8 (144 reviews)
5915 Tagaytay - Nasugbu Highway 5915 Tagaytay - Nasugbu Highway , Tagaytay , ph

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Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast options
Concerns about water quality

Categories

Cleanliness
8.3
Mentioned cleanliness as good, but some areas were noted as understaffed.
Service
9.3
Majority of the staff were kind and accommodating, with a general sentiment of service being acceptable.
Location
9.3
Location praised for being away from busy areas, considered a strong point.
Room Quality
8.8
Rooms were spacious, but comfort of beds was a concern for some.
Amenities
8.8
General amenities were good, though some guests noted understaffing.
Value for Money
8.8
Considered fair for the price, especially with the provided breakfast.
Food and Beverage
8.3
Breakfast options were limited but good; guests suggested improvements.
Overall Experience
8.8
Overall stay was pleasant, with some complaints addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:12

Property Description

Luxurious Accommodations
Hotel Casiana Tagaytay offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. Guests can relax on their own balcony and enjoy comfortable bedding during their stay.

Fantastic Facilities
Guests can enjoy the outdoor swimming pool, fitness centre, and terrace at the hotel. The on-site restaurant and bar provide delicious meals and drinks, while room service and a 24-hour front desk ensure convenience for all visitors.

Convenient Location
Situated near popular attractions like Picnic Grove and People's Park in the Sky, Hotel Casiana Tagaytay is the perfect base for exploring the area. With easy access to Ninoy Aquino International Airport, guests can start their vacation hassle-free.

Experience luxury and convenience at Hotel Casiana Tagaytay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 144 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
N
Nanette • extended_group • ph
8
Pros:

big room

Cons:

expensive

2026-05-09 • via Nuitee
S
Sean • solo_traveller • ph
5
Pros:

Na

Cons:

Breakfast biufet was all left over
Unresponsive CS pre check in
VERY Slow internet. Cannot do decent work
Downpayment cash required. No CC for DP
Dine rook service. Food was terrible sinuglaw was the worst for its price

2026-05-08 • via Nuitee
K
Keith • solo_traveller • gb
10
Pros:

The whole experience was great value for money. It was so good our family and friends have made bookings very soon. Thanks to everyone.

Cons:

Nil

2026-05-06 • via Nuitee
K
Kathlyn • couple • ph
9
We had a wonderful stay. Will definitely come back!
Pros:

The heated pool and buffet breakfast! 🥰

2026-05-03 • via Nuitee
B
Bryan • extended_group • ph
1
The worst
Pros:

The aurcon was not working. Was so hot and didn’t transfer us to a different room or compensate us

Cons:

Staff and management

2026-05-02 • via Nuitee
M
Mark • family_with_children • ph
4
not your moneys worth
Pros:

location

Cons:

room, executive suite rented.. doesnt have any hangars for clothes.. the shower gel was empty. called reception they said they will help with that none came. water suddenly stopped. the furniture is bear minimum.

2026-04-19 • via Nuitee
S
Sarah jane • extended_group • ph
7
Pros:

Kids space & pool

Cons:

cockroach welcome us,
Towel have some insect
Responsiveness of staff . I request hairblowet 5times.

2026-04-16 • via Nuitee
A
annie • solo_traveller • gb
9
Pros:

The rooms are clean

Cons:

Breakfast choices

2026-04-12 • via Nuitee
F
FE And REYNALDO • couple • au
8
Job well done to the staff of Bell boys and Security guards always friendly and good smiles
Pros:

The location, room is huge and mountain view.

Cons:

Asked to re heat up the food and charged with a fee. As a guest it should be a compliment. The crew lady in the coffee shop is rude and not friendly

2026-03-29 • via Nuitee
A
Albert • family_with_children • ph
9
2026-03-28 • via Nuitee
S
SONNY • extended_group • au
10
Great!!
Pros:

Clean

Cons:

No body mirror inside the room.. it would be helpful

2026-03-28 • via Nuitee
A
Avelina • extended_group • ph
10
2026-03-16 • via Nuitee
M
Ma. Carolina • family_with_children • ph
10
very good stay
Pros:

clean rooms, friendly staff and good breakfast

Cons:

a bit far from the main attractions. car is needed to go around

2026-03-16 • via Nuitee
A
Annabelle • family_with_children • ph
6
Pros:

Peaceful

Cons:

Sobrang tagal Pag mag ccheck out

2026-03-09 • via Nuitee
R
Relente • couple • ph
8
Good except the experienced at cusina.
Pros:

Pls check the policy and procedure on your cusina. The consistency and proper way to inform the client.

Cons:

The approach of you're staff in the cusina

2026-03-07 • via Nuitee
J
James • family_with_children • gb
10
Delightful Hotel in Tagaytay
Pros:

Everything. Spacious room. Amazing heated pool. Fantastic breakfast buffet

Cons:

Nothing

2026-03-03 • via Nuitee
Z
Zosimo • couple • us
10
Very accessible to other places
Pros:

Very clean and staff are friendly

Cons:

Water from the pool cloudy

2026-03-02 • via Nuitee
P
Puru • family_with_children • np
9
Pros:

I like the bigger deluxe King size room and it was definitely clean.

Cons:

I didn't like the location of the hotel. Since it is situated on the highway so we cannot find any such grocery stores or 7-Eleven and eatery outlates near the hotel. There is no market near the hotel.

2026-02-28 • via Nuitee
E
eladio • couple • ph
10
2026-02-27 • via Nuitee
M
Michael • couple • ph
8
Service leaves much to be desired. We stayed 2 nights but on the 2nd day our key cards were deactivated for no reason at
Pros:

Clean and smells good

2026-02-26 • via Nuitee