Best Western Premier Sapphire Ha Long

Hotels
•
BW Premier Collection
Tòa nhà S2, Lô HH05, Khu Dịch vụ Cao cấp Bến Đoan, Phường Hồng Gai , Ha Long , vn
reservations@bwpsapphire.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Great location
Spacious and comfortable rooms
Cons:
Limited breakfast selection
Mixed feedback on value for money

Categories

Cleanliness
8
Guests consistently praised the cleanliness of the hotel.
Service
8.5
Service was a highlight, with guests appreciating the welcoming and helpful staff.
Location
8.3
The convenient location close to major attractions was well-received by guests.
Room Quality
8.2
Spacious and comfortable rooms with modern decor were mentioned positively.
Amenities
7.6
The hotel's indoor and outdoor pools and gym were commended, although some guests found the breakfast selection lacking.
Value for Money
6.9
Mixed feedback on value for money, with some guests feeling the breakfast was average for the price.
Food and Beverage
7.3
Generally positive feedback on breakfast and restaurant services, with some suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:02

Property Description

Luxurious 5-Star Accommodation:
Best Western Premier Sapphire Ha Long offers elegant rooms equipped with modern amenities and stunning views, providing guests with a comfortable and lavish stay experience.

Relaxation and Wellness:
Guests can unwind and rejuvenate at the year-round outdoor pool, fitness centre, sauna, and hot tub. The hotel's serene garden and sun terrace offer peaceful retreats for relaxation.

Convenience and Service:
With a shared lounge, restaurant, and bar, guests can enjoy delicious meals and refreshing drinks without leaving the hotel. The attentive staff, fluent in English and Vietnamese, provide around-the-clock assistance for a seamless stay experience.

Book your stay at Best Western Premier Sapphire Ha Long for a luxurious and unforgettable experience.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 650,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location