Garden City Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2466 reviews)
55 Jerrabomberra Avenue, Narrabundah , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Noise from neighbors
Limited amenities

Categories

Cleanliness
6.89
A few comments indicated cleanliness issues, particularly regarding the bathroom.
Service
8.86
Several reviews noted friendly and accommodating staff.
Location
8.4
Location is frequently praised for its convenience.
Room Quality
7.85
Rooms mentioned as clean and comfortable, but some had minor issues.
Amenities
7.38
Some comments suggest missing amenities like a mini bar and microwave.
Value for Money
8.34
Good value for the level of comfort and cleanliness provided.
Food and Beverage
7.89
General sentiments indicate average breakfast but satisfactory other meals.
Overall Experience
8.36
Overall a positive experience, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Luxurious Rooms with Modern Amenities
Garden City Hotel, Best Western Signature Collection, located just a short drive from Canberra’s central business district, offers elegantly designed rooms with free parking, WiFi, LCD TVs, air conditioning, and complimentary in-house movies for a comfortable stay.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's lush landscaped garden and pool area, perfect for a leisurely afternoon under the sun.

Convenient Location for Exploring
With easy access to key attractions like the airport, Parliament House, National Gallery, and High Court, as well as being in close proximity to Kingston and Manuka's vibrant shopping and dining scene, Garden City Hotel is the ideal choice for both business and leisure travelers.

Book your stay now at Garden City Hotel for a memorable Canberra experience.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2466 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
P
PRENDERGAST • family_with_children • au
8
2026-03-28 • via Nuitee
M
martin • family_with_children • au
8
friendly staff, great breakfast.
2026-03-27 • via Nuitee
P
Pauline • couple • au
9
2026-03-26 • via Nuitee
M
MAHESH • family_with_children • au
6
Pros:

Comfortable

Cons:

Breakfast food & drink quality: Very poor.

2026-03-25 • via Nuitee
A
ALLAN • family_with_children • au
5
2026-03-24 • via Nuitee
M
Makayla • couple • au
10
2026-03-24 • via Nuitee
M
Mairead • couple • au
9
2026-03-23 • via Nuitee
N
Nick • family_with_children • au
8
2026-03-23 • via Nuitee
D
Debbie • couple • au
7
Nice and clean
Pros:

Good price

Cons:

No microwave in room

2026-03-22 • via Nuitee
O
Owen • extended_group • au
7
2026-03-22 • via Nuitee
V
Vickie • couple • au
2
OVER PRICED FOR WHAT WE PAID. WILL NOT BE BACK.
Pros:

ROOM WAS FILTHY.

2026-03-19 • via Nuitee
L
Lindfieldian • couple • au
9
Good place to stay out of town
Pros:

Clean comfortable accommodation. Very popular German club next door.

2026-03-19 • via Nuitee
E
Eddie • solo_traveller • au
7
2026-03-19 • via Nuitee
E
Eddie • family_with_children • au
7
Garden city
Pros:

Location

Cons:

No dining Friday night

2026-03-19 • via Nuitee
W
Wakho • solo_traveller • au
9
Happy Daze at the Garden City Hotel
Pros:

This is my "go-to" hotel when I'm staying in Canberra.
Excellent location, away for central Canberra (but not too far).
Large room with lounge suit. Free cable movies.
Free under cover off street parking.
German Club nearby, within easy walking distance

Cons:

Nothing

2026-03-18 • via Nuitee
K
Kim • solo_traveller • au
8
Pros:

Location was fabulous and the free car parking is always a bonus. Front staff were friendly.

Cons:

The fridge had frozen the drinks and the coke had expanded and leaked. The pillows were not the most comfortable.

2026-03-16 • via Nuitee
R
Robyn • couple • au
8
2026-03-15 • via Nuitee
M
Markus • solo_traveller • au
10
Terrific beautiful staff very friendly Allgood
Pros:

Beautiful room comfortable bed very clean and close to Canberra airport

Cons:

Nothing

2026-03-15 • via Nuitee
J
John • couple • au
8
Perfect for a short stay
2026-03-15 • via Nuitee
N
NannaJenn • couple • au
9
Great location, helpful, friendly staff, terrific value for money, comfy bed and best shower ever!
Pros:

The staff were so helpful, a shower chair, plus rails, were provided, and we were allocated a downstairs room, without a problem.
The shower (at least in room 105), was the BEST shower I have ever used in a hotel! The water was so hot, and the water pressure was amazing! So much so, that you didn’t need to have the taps turned on very much at all. And the hand held hose STAYED IN THE THINGY ON THE WALL, it didn’t fall down and bop you on the head, even though there was lots of water pressure.
Plus ….. the little things ….
There was a built in door stop … no struggling to keep the door open while you man handled your luggage into the room!
The little freezer actually kept the ice brick frozen!
We got those little packets of biscuits that most hotels now seem to have forgotten to provide
The oversized towels were very much appreciated.
And, unlike a lot of hotels, the internet actually worked well enough for me to stream Netflix!!!
We shall definitely be staying here again.

Cons:

Nothing, really. The room was a bit dated, but it had everything that we needed.

2026-03-14 • via Nuitee