Garden City Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2466 reviews)
55 Jerrabomberra Avenue, Narrabundah , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Noise from neighbors
Limited amenities

Categories

Cleanliness
6.89
A few comments indicated cleanliness issues, particularly regarding the bathroom.
Service
8.86
Several reviews noted friendly and accommodating staff.
Location
8.4
Location is frequently praised for its convenience.
Room Quality
7.85
Rooms mentioned as clean and comfortable, but some had minor issues.
Amenities
7.38
Some comments suggest missing amenities like a mini bar and microwave.
Value for Money
8.34
Good value for the level of comfort and cleanliness provided.
Food and Beverage
7.89
General sentiments indicate average breakfast but satisfactory other meals.
Overall Experience
8.36
Overall a positive experience, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Luxurious Rooms with Modern Amenities
Garden City Hotel, Best Western Signature Collection, located just a short drive from Canberra’s central business district, offers elegantly designed rooms with free parking, WiFi, LCD TVs, air conditioning, and complimentary in-house movies for a comfortable stay.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's lush landscaped garden and pool area, perfect for a leisurely afternoon under the sun.

Convenient Location for Exploring
With easy access to key attractions like the airport, Parliament House, National Gallery, and High Court, as well as being in close proximity to Kingston and Manuka's vibrant shopping and dining scene, Garden City Hotel is the ideal choice for both business and leisure travelers.

Book your stay now at Garden City Hotel for a memorable Canberra experience.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2466 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
H
Hiniduma • family_with_children • au
9
2026-04-17 • via Nuitee
C
Chandrashekhar • solo_traveller • au
1
Pros:

Polite staff

Cons:

Lack of basic amenities

2026-04-17 • via Nuitee
S
Sam • solo_traveller • au
10
Pros:

Friendly welcome very clean and tidy room

Cons:

There was nothing to dislike

2026-04-13 • via Nuitee
R
Roy and Mijina • solo_traveller • au
9
2026-04-13 • via Nuitee
E
Emma • couple • au
5
Pros:

bed comfort

Cons:

lots of hair in bed

2026-04-13 • via Nuitee
B
Belinda • solo_traveller • au
10
2026-04-12 • via Nuitee
T
Teresa • solo_traveller • au
7
It’s a nice place to stay in Canberra
Pros:

Central heating for winter was excellent, nice bed and clean room. The food was good in the restaurant. The location not far from Burleigh Griffin river and cycle paths.

Cons:

The plumbing water noise in the bathroom that occasionally occurs. Noise from the room next door.

2026-04-12 • via Nuitee
M
Mary • couple • au
8
Enjoyed very much thank you
Pros:

Fast and efficient and friendly, helpful staff

2026-04-11 • via Nuitee
P
Pamela • family_with_children • au
8
Pros:

Very clean and comfortable room. Easy free parking. Great location.

Cons:

Room service prices very expensive

2026-04-10 • via Nuitee
B
Bageesh • family_with_children • au
5
If you are looking for a budget friendly place to sleep over night, this might not be a bad option
Pros:

Nothing specific. It’s an average property. Free parking at the premises is the attraction

Cons:

It is mentioned that it’s a 4 start hotel. Completely disagree with this.
Building old and rooms are congested. I didn’t find any amenities apart from a very small pool.
I stayed there with my wife and kid during Easter break. Booked room including breakfast. Food was average. No hot plates. If you don’t pick the item as soon as it is kept at table, it will be cold. Very limited items. I have requested for an omlet and it was rejected as Cheff is not ready to cook. Breakfast matched with a 2 start hotel.

2026-04-09 • via Nuitee
K
Katrina • couple • au
8
Relaxing and comfy. Staff very friendly
Pros:

Breakfast was really nice. Bed comfy

Cons:

Nothing but only short stay

2026-04-09 • via Nuitee
M
Mihai • couple • au
8
2026-04-08 • via Nuitee
B
BASSAM • family_with_children • au
9
Pros:

Comfortable

Cons:

----

2026-04-06 • via Nuitee
B
Brett • couple • au
8
Pros:

Quiet location, room was good size, bed comfortable.
Staff were pleasant.

Cons:

Not much around & location was quite isolated, you will need to drive to find a restaurant or to see and sights. At the time of stay Hotel restuarant was closed for dinner so you may need to check if planning to dine in.

2026-04-06 • via Nuitee
M
Mandy • couple • au
3
2026-04-05 • via Nuitee
G
Gerry • couple • au
10
2026-04-04 • via Nuitee
J
Julie • family_with_children • au
10
2026-04-04 • via Nuitee
L
Lisa • solo_traveller • au
10
Pros:

Consistently good hotel.

2026-04-02 • via Nuitee
J
Jason • solo_traveller • au
8
2026-04-01 • via Nuitee
M
Melanie • family_with_children • au
8
2026-03-30 • via Nuitee