Garden City Hotel, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
8 (2621 reviews)
55 Jerrabomberra Avenue, Narrabundah , Canberra , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Noise from neighbors
Limited amenities

Categories

Cleanliness
6.89
A few comments indicated cleanliness issues, particularly regarding the bathroom.
Service
8.86
Several reviews noted friendly and accommodating staff.
Location
8.4
Location is frequently praised for its convenience.
Room Quality
7.85
Rooms mentioned as clean and comfortable, but some had minor issues.
Amenities
7.38
Some comments suggest missing amenities like a mini bar and microwave.
Value for Money
8.34
Good value for the level of comfort and cleanliness provided.
Food and Beverage
7.89
General sentiments indicate average breakfast but satisfactory other meals.
Overall Experience
8.36
Overall a positive experience, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Luxurious Rooms with Modern Amenities
Garden City Hotel, Best Western Signature Collection, located just a short drive from Canberra’s central business district, offers elegantly designed rooms with free parking, WiFi, LCD TVs, air conditioning, and complimentary in-house movies for a comfortable stay.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's lush landscaped garden and pool area, perfect for a leisurely afternoon under the sun.

Convenient Location for Exploring
With easy access to key attractions like the airport, Parliament House, National Gallery, and High Court, as well as being in close proximity to Kingston and Manuka's vibrant shopping and dining scene, Garden City Hotel is the ideal choice for both business and leisure travelers.

Book your stay now at Garden City Hotel for a memorable Canberra experience.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2621 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
P
paul couple au
9
Fantastic, great Staff, Great Value gor money
2026-06-27 via Nuitee
J
Janice solo_traveller nz
10
Pros:

the stay was extremely comfortable, the staff were lovely and very accommodating. Highly recommend.

Cons:

Pillows were a bit hard

2026-06-25 via Nuitee
M
Marino extended_group au
8
2026-06-25 via Nuitee
D
dale couple au
10
excellent and will come again
Pros:

Place is well run and clean

Cons:

nothing

2026-06-24 via Nuitee
K
Katrina extended_group au
9
Worth the money. Very affordable. Delicious breakfast.
2026-06-23 via Nuitee
A
Armando solo_traveller au
10
2026-06-23 via Nuitee
C
Colleen couple au
9
Great One Night Stay.
Pros:

The staff were very friendly and welcoming. The room was very clean and the bed very comfortable. It was a bonus to have Foxtel on the television. As the restaurant was not open on the night we stayed it is only a short stroll to the German Club. Breakfast was very nice. It was an enjoyable 1 night stay.

Cons:

There was nothing we did not like

2026-06-23 via Nuitee
V
Vincenzo solo_traveller au
8
Pros:

Clean and neat,

Cons:

Parking

2026-06-22 via Nuitee
K
Kay couple au
8
Would stay here again and recommend to others.
Pros:

All good, value for money, cleanliness excellent, good location for visit to nearby hospital . Restaurant very good.

Cons:

The reception staff while efficient were not particularly friendly and did not look at you when speaking which made it difficult to hear questions and did not like having to repeat question.

2026-06-22 via Nuitee
T
Trent couple au
8
2026-06-22 via Nuitee
D
Debra couple au
10
Brilliant motel to stay, service was perfect, very comfortable beds.
Pros:

Staff were amazing, extremely friendly, nothing was to much trouble. Fantastic buffet breakfast, especially the pancakes. Although the restaurant was closed for dinner, we went next door to the brilliant German restaurant, the meal and service were both perfect..would definitely recommend having dinner there..

2026-06-21 via Nuitee
M
McGregor family_with_children au
10
Pros:

Was a good comfortable room, warm aircon, nice shower
Pancake machine was so cool, fresh pancakes

Cons:

Get to breakfast early, as the hot breakfast was only just warm ,we come down around 8,
It's was nice, but only like warm (bacon and eggs etc)

2026-06-21 via Nuitee
T
Travel Mouse solo_traveller au
10
Pros:

Friendly, helpful staff. Very clean & comfortable. Great location. Breakfast was fantastic!

Cons:

Nothing!

2026-06-21 via Nuitee
J
Jim couple au
9
2026-06-21 via Nuitee
T
Tovi extended_group to
10
Lovely
Pros:

More than i expected

Cons:

Nothing

2026-06-20 via Nuitee
N
Nathan solo_traveller au
10
2026-06-19 via Nuitee
J
John solo_traveller au
8
2026-06-18 via Nuitee
S
Steve solo_traveller au
7
Cons:

Place needs renovation, same as it was over 12 years ago

2026-06-17 via Nuitee
R
Rachanepon solo_traveller au
9
2026-06-16 via Nuitee
M
McArthur solo_traveller au
8
2026-06-15 via Nuitee