Vienna Hotel Harbin West Railway Station Wanda Plaza

Hotels
8.3 (21 reviews)
1/F., Block A, Jinjue Mixc Phase 2, No. 3 Xining South Road, Harbin Avenue , Harbin , cn

Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Spacious rooms
Cons:
Unwelcoming reception
Confusing lift access

Categories

Cleanliness
8.41
Schone ruime kamers met comfortabele bedden.
Service
7.88
Ontvangst was niet geheel gastvrij.
Location
8.42
Standard quality for this hotel tier.
Room Quality
8.37
Schone ruime kamers met comfortabele bedden.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 20:32

Property Description

City Views and Convenient Location
Vienna Hotel Harbin West Railway Station Wanda Plaza offers stunning city views and is conveniently located just 10 km from Harbin Railway Station.

Modern Amenities and Comfortable Rooms
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a desk, kettle, safety deposit box, and a flat-screen TV. The private bathrooms feature a refreshing shower, and quality bed linen and towels are provided for a comfortable stay.

Nearby Attractions and Accessibility
Explore nearby attractions like Saint Sophia Cathedral and easily reach Harbin Taiping International Airport, just 32 km away. With a 24-hour front desk, concierge service, and free WiFi, Vienna Hotel ensures a convenient and enjoyable stay for all guests.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 21 reviews
Cleanliness: 8.41
Service: 7.88
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.18
P
Passachon extended_group th
1
2026-01-29 via Nuitee
P
Passachon extended_group th
1
Cons:

Hotel can't find any of my booking which I have 3 booking in this hotel. And left me nowhere as they said they didn't have anything from booking.com

And if I want to stay with them I will have to do as walk in. Which I do so cos we don't have anywhere else to go. Please explain on the booking problem. This is the second time happening to me as no booking from booking.com

2026-01-23 via Nuitee
S
Sergei family_with_children ru
5
2026-01-20 via Nuitee
T
Timur family_with_children ru
7
2026-01-12 via Nuitee
K
Karin extended_group nl
8
Oke voor een paar nachten
Pros:

Schone ruime kamers met comfortabele bedden

Cons:

Ontvangst was niet geheel gastvrij, met vaag doorgangetje naar de lift wat meer een goederenlift leek

2026-01-01 via Nuitee
F
Frank Yui Fai solo_traveller sg
5
2025-08-15 via Nuitee
P
Pavel extended_group cz
7
2025-07-08 via Nuitee
C
Catherine group au
10
Wonderful stay in the heart of west harbin
Pros:

Location of this hotel was perfect. I thoroughly enjoyed my stay here as it was close to the internet famous yellow roses outside vienna plaza. It was also directly across the road from plenty of restaurants that were open well past midnight (if you ever stay out late like I did). Staff were also very accommodating with check in time, leaving luggages at reception post checkout time and also offering additional amenities on an as needed basis (sewing kit etc.)

2025-03-06 via Nuitee
K
Karen solo traveller us
9
Very nice accommodations
Pros:

Great location, very nice room, clean, and good service.

2025-01-29 via Nuitee
J
Jeremy solo traveller au
7
Good
2025-01-29 via Nuitee
M
Mohd with friends my
10
Exceptional
2025-01-12 via Nuitee
S
Safa solo traveller bd
9
Superb
Pros:

The room was clean. Staffs are really good. They can't speak in English properly but they tried a lot to help the people by using the translator apps. I will recommend this hotel at my best.

Cons:

It was little expensive.

2024-12-12 via Nuitee
J
Jinhui solo traveller ca
6
Pleasant
Pros:

large room.

Cons:

It is hard to find it.

2024-06-10 via Nuitee
R
Rosie with friends gb
10
Great stay
Pros:

Very clean and beautiful big rooms and bathroom. Nice area by the wanda plaza and easy acccess to metro

2024-02-17 via Nuitee
S
Shahrear young couple cn
8
Very good
Pros:

Breakfast was good

Cons:

entry and Exit

2024-02-10 via Nuitee
Y
Yih with friends my
3
Bad cigratte smell room. Big space.
Pros:

Spacious room

Cons:

The room is soaked in cigratte smell.
The public area is so bad full of renovating stuff.
It is not a proper hotel, we are using the service lift to access the room.
There are safety hazard issue

2024-02-10 via Nuitee
J
Joy young couple au
8
Very good
2024-01-31 via Nuitee
I
Ismail family with young children mv
8
Very good
Pros:

Good location. Very comfortable rooms

Cons:

Only one lift for the building we stayed at. And the lift was extremely slow so I lot of waiting around for the lift and any given time of the day.

2024-01-18 via Nuitee
M
Marc solo traveller be
4
Disappointing
Pros:

Proximity to Harbin West
Baggage hold

Cons:

Ended up with a smoking room instead of a non smoking room

I requested a quiet room and was put berween two families with little, very noisy children

A disappointing stay compared to my stay three weeks ago

2024-01-17 via Nuitee
K
Krystin solo traveller cn
5
Great staff
Pros:

The staff were very kind and helpful. A good amount of restaurants and malls nearby

Cons:

The room smelled heavily of smoke and the plugs near the bed didn’t work well. I could hear all the noise around me, even the conversation in the next room, so that means you will be awake until everyone goes to bed and you need to be ready to wake up when everyone else does too

2024-01-05 via Nuitee