HAKO HOTEL JBCC

Hotels
8.4 (325 reviews)
NO.48, JALAN INDERAPUTRA, JOHOR BAHRU CITY CENTER, 80300 JOHOR BAHRU, JOHOR , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from nearby entertainment
Limited food options

Categories

Cleanliness
7.4
Some guests mentioned clean rooms, but issues were reported with maintenance and comfort.
Service
9.4
Friendly reception staff and positive service experiences despite some minor complaints.
Location
8.4
Convenient for a short getaway, but some noted challenges with public transport access.
Room Quality
8.9
Guests appreciated the comfy beds and spacious rooms.
Amenities
7.9
Basic amenities were acceptable, but some specific offerings were lacking.
Value for Money
8.4
Guests found the hotel to be a good value overall, considering the low price.
Food and Beverage
7.9
Breakfast was simple but filling; however, some found the food options limited.
Overall Experience
8.9
Feedback generally indicates a satisfactory experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

HAKO HOTEL JBCC is your gateway to convenience and comfort in Johor Bahru. Prime Location within close proximity to Singapore Zoo and Night Safari. Modern Amenities include free WiFi, room service, and free parking. Explore with Ease with bike hire services to roam the surrounding area. Immerse yourself in luxury with air-conditioned rooms, flat-screen TV, and private bathrooms. Experience the best of both worlds at HAKO HOTEL JBCC, just a short distance from Holland Village and ION Orchard Mall. Book now to secure your stay at our inviting 3-star hotel.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.4
Based on 325 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.4
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
Mrs. • couple • my
10
2026-02-10 • via Nuitee
D
Diana • couple • my
8
2026-02-08 • via Nuitee
K
Kumaran • extended_group • my
10
Pros:

I like it, very good

Cons:

Very good

2026-01-24 • via Nuitee
Y
Yeok Nguan • couple • sg
6
Overall, the building, room and service was ok except for the dripping noise from within the pipe
Pros:

Staff was very friendly. Free breakfast was very simple with toast bread and jam, coffee and tea. Good gesture for the price. But we didn't have the breakfast there.

Cons:

There was a perpertual water dripping noise in our toilet and we suspected that it's from within the pipe because we checked that the taps were all shut tight. There is no way for us to remove the noise. Since we were only staying for 1 night, we didn't want to request to change room but it disturbed the whole night of our sleep. Please make sure you check your room properly before you turn in for the night to ensure undisturbed sleep.

2026-01-21 • via Nuitee
A
ang • extended_group • my
8
2026-01-20 • via Nuitee
A
Akram • couple • my
3
The price is only justified by it's location.
Pros:

The bed was comfy, shower was functioning and the second room which we changed to was somewhat clean. The location is quite convenient if you're travelling to Singapore.

Cons:

The first room we were given smelled like urine after which we requested a room change, the room itself was small and cramped, staff socialising in the lobby (after hours), ironing board was shared and kept in the common corridor area.

2026-01-19 • via Nuitee
C
Cheng ping • couple • my
10
2026-01-19 • via Nuitee
M
Ming • couple • my
10
2026-01-19 • via Nuitee
S
Syaniza • couple • my
10
2026-01-18 • via Nuitee
A
Aniq • couple • sg
10
2026-01-14 • via Nuitee
C
Collin • couple • my
8
2026-01-10 • via Nuitee
X
Xin Tien • solo_traveller • sg
1
一言难尽，无法入睡
Pros:

一点也不方便，楼下有个印度餐厅凌晨一两点还在播歌超级大声，房间里面都可以听到，一点都不隔音

Cons:

热水器的水开到完就很小很小水，不开完水就很大但是很冷

2026-01-01 • via Nuitee
V
V • couple • sg
8
Pros:

Quite a d near to city centre

Cons:

Length of the bed. I'm mid length even for me the bed is short.

2025-12-31 • via Nuitee
D
Damian Ong • couple • my
8
2025-12-31 • via Nuitee
K
KAMARIAH • couple • sg
9
Contented and Happy !!!
Pros:

Nice Boutique Hotel and of course the “pillows”
Also friendly reception staff

Cons:

Use to supply those little soap cube in the toilet but not anymore 🙁

2025-12-29 • via Nuitee
C
cheong eric • solo_traveller • my
10
2025-12-29 • via Nuitee
H
HANAFI • couple • my
8
2025-12-24 • via Nuitee
L
Lee Swee Peng • solo_traveller • my
7
Pros:

pls share my receipt

2025-12-22 • via Nuitee
H
Halim • couple • my
7
2025-12-20 • via Nuitee
C
Chia Hui • solo_traveller • sg
8
2025-12-18 • via Nuitee