Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Pet friendly
Cons:
High price for some rooms
Breakfast disorganization
Minor cleanliness issues

Categories

Cleanliness
8.44
Some minor cleanliness issues reported, but generally acceptable.
Service
9.41
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
9.45
Exceptional location highlighted in numerous reviews.
Room Quality
8.9
Rooms are generally clean and comfortable with some outstanding views.
Amenities
8.93
Amenities received mixed reviews; suggestions for improvements noted.
Value for Money
8.39
Some comments on pricing being excessive for certain room types.
Food and Beverage
8.44
Mixed reviews on food services, particularly breakfast disorganization.
Overall Experience
9.21
Overall enjoyable stays reported, with minor issues not detracting from experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:09

Property Description

Waterfront Luxury Accommodation
Experience a unique stay at Pier One Sydney Harbour, located right by the iconic Sydney Harbour Bridge. Enjoy stunning panoramic views of the harbor from your own private pontoon.

Nautical-Themed Rooms and Suites
Indulge in contemporary decor with a charming nautical touch in every room. Relax with amenities like a flat-screen TV, minibar, and the option for a spa bath or sofa bed in select accommodations.

Prime Location in The Rocks
Immerse yourself in Sydney's history at Pier One, just a short walk from popular attractions like the Sydney Opera House and the Royal Botanic Gardens. Explore the vibrant dining and entertainment options in the historic Rocks precinct.

Book now to elevate your Sydney experience at Pier One Sydney Harbour.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1781 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.21
D
Dianne • family_with_children • au
10
Friendly, helpful staff & great location
Pros:

The staff were very pleasant, friendly & helpful. Great location. Thank you.

Cons:

Not being able to open a window for fresh air.

2026-02-14 • via Nuitee
E
Emer • couple • ie
5
2026-02-14 • via Nuitee
S
Sharon • couple • gb
9
2026-02-13 • via Nuitee
P
Peter • couple • gb
6
Disappointed
Pros:

Location

Cons:

Sea view room, booked, I had to stand on a stool. Room resembled a glamorous cell . A dressing table would be useful. Definitely feel miss sold.

2026-02-11 • via Nuitee
R
Rajeev • couple • gb
10
2026-02-09 • via Nuitee
E
Elizabeth Gail • couple • au
8
Ok
Pros:

Location

Cons:

Rooms too small and leaky shower

2026-02-08 • via Nuitee
H
Heather • family_with_children • au
10
Fabulous
Pros:

The spacious room and it’s cleanliness

Cons:

Nil

2026-02-08 • via Nuitee
A
Ann • family_with_children • au
9
Great location and very accommodating staff. We really enjoyed our stay and highly recommend it!
2026-02-08 • via Nuitee
W
william • solo_traveller • es
9
2026-01-31 • via Nuitee
D
Damir • couple • au
9
2026-01-31 • via Nuitee
G
Gill • couple • au
9
It was the perfect place to stay to accommodate work by day, and an Opera House event in the evening.
Pros:

Beautiful hotel. Great location. Comfortable room. Wonderful breakfast. Amazing staff.

Cons:

Couldn’t order food after 11 pm.

2026-01-30 • via Nuitee
V
Villette • family_with_children • us
8
Loved our stay
Pros:

Exceptional Staff, relaxed atmosphere, outdoor deck

Cons:

Property felt a bit tired, no late night food available

2026-01-30 • via Nuitee
J
Julie • couple • gb
9
Pros:

Great location and service

2026-01-29 • via Nuitee
S
Sarah • extended_group • gb
2
2026-01-29 • via Nuitee
J
Julie • couple • gb
9
Great location and service
Pros:

Location was brilliant for walking around Harbour and key sights like the bridge / Opera house. Breakfast was amazing.

Cons:

Liked everything !

2026-01-29 • via Nuitee
P
Peter • couple • au
10
2026-01-27 • via Nuitee
L
Lana • couple • au
9
2026-01-26 • via Nuitee
J
Joseph • couple • au
4
2026-01-26 • via Nuitee
S
Sophie • solo_traveller • gb
9
2026-01-25 • via Nuitee
J
Julie • couple • gb
9
Great short stay in an easily walkable location to the bridge and Harbour/ shops and restaurants
Pros:

Great location to the Bridge and Harbour. Wonderful staff and service.

2026-01-22 • via Nuitee