Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Pet friendly
Cons:
High price for some rooms
Breakfast disorganization
Minor cleanliness issues

Categories

Cleanliness
8.44
Some minor cleanliness issues reported, but generally acceptable.
Service
9.41
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
9.45
Exceptional location highlighted in numerous reviews.
Room Quality
8.9
Rooms are generally clean and comfortable with some outstanding views.
Amenities
8.93
Amenities received mixed reviews; suggestions for improvements noted.
Value for Money
8.39
Some comments on pricing being excessive for certain room types.
Food and Beverage
8.44
Mixed reviews on food services, particularly breakfast disorganization.
Overall Experience
9.21
Overall enjoyable stays reported, with minor issues not detracting from experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:09

Property Description

Waterfront Luxury Accommodation
Experience a unique stay at Pier One Sydney Harbour, located right by the iconic Sydney Harbour Bridge. Enjoy stunning panoramic views of the harbor from your own private pontoon.

Nautical-Themed Rooms and Suites
Indulge in contemporary decor with a charming nautical touch in every room. Relax with amenities like a flat-screen TV, minibar, and the option for a spa bath or sofa bed in select accommodations.

Prime Location in The Rocks
Immerse yourself in Sydney's history at Pier One, just a short walk from popular attractions like the Sydney Opera House and the Royal Botanic Gardens. Explore the vibrant dining and entertainment options in the historic Rocks precinct.

Book now to elevate your Sydney experience at Pier One Sydney Harbour.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1928 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.21
R
Robyn couple au
10
Pros:

This is a lovely hotel. Great location, close to the city, but very peaceful.

2026-07-03 via Nuitee
J
JENNIFER couple au
9
A beautiful hotel that surprised us
Pros:

The place was so beautiful over looking the water plus the bridge

Cons:

Nothing

2026-07-03 via Nuitee
J
Jan couple au
10
Why go on a cruise ship when you can stay on the water in a wonderful place like this.
Pros:

Location was great! Staff were very friendly, efficient, helpful and very well mannered. Loved our water view. Lots of room. Sunset drinks and nibbles were fabulous! Thank you for a wonderful stay.

Cons:

Nothing

2026-07-03 via Nuitee
J
Jerry family_with_children gb
8
As expected
Pros:

Breakfast was great. Concierge staff were really helpful

Cons:

Room 355 and 352 faced the side of the Bridge which want that interesting. Room 352 was small and had no draw space.

2026-07-02 via Nuitee
S
Stewart couple au
9
2026-07-02 via Nuitee
D
Diane couple au
9
2026-07-01 via Nuitee
C
Cindy couple au
10
Fabulous view with a welcoming ambience.
Pros:

The room was fabulous with a great view. Close enough to walk to public transport and great cafes. The staff were friendly and helpful. In room dining was delicious.

Cons:

That we weren’t able to stay longer - but that was our restriction not Pier Ones.

2026-07-01 via Nuitee
C
CATHERINE couple au
9
Pros:

Great breakfast, lovely bar for afternoon drinks

2026-07-01 via Nuitee
N
nikki solo_traveller au
10
Pros:

The location, the food, the whole atmosphere and all the workers were exceptional. Best hotel I have stayed at in Sydney

Cons:

There was nothing I didn't like

2026-06-29 via Nuitee
K
Kathryn couple au
9
2026-06-29 via Nuitee
J
Jake couple au
10
2026-06-29 via Nuitee
R
Raabi solo_traveller au
10
Pros:

The staff were so kind and helpful. They really went above and beyond to make our stay amazing. The views were great and the food was fantastic.

Cons:

There was no prices for the mini bar

2026-06-29 via Nuitee
T
Tyrone couple au
10
2026-06-28 via Nuitee
K
Katina couple au
10
Amazing
Pros:

Friendly staff made our stay more comfortable great location I highly recommend and it’s also pet friendly

2026-06-28 via Nuitee
S
Sarah couple au
10
Enjoyed our stay and will be staying again
Pros:

Great location. A beautiful place to stay with exceptional service

Cons:

There was no additional blankets for the bed in the room

2026-06-28 via Nuitee
S
sylvia solo_traveller au
10
Pros:

Perfect location for Sydney Harbour Bridge and Opera House, amazing views. Bed was super comfy like sleeping in a cloud! Top notch breakfast too.

Cons:

Didn't find anything not to like.

2026-06-24 via Nuitee
R
Ralph couple au
8
2026-06-23 via Nuitee
J
Jasmine solo_traveller au
10
Pros:

Everything was impeccable - the decor, the service, the food. 10/10 would absolutely stay again

2026-06-23 via Nuitee
S
Sharon solo_traveller au
9
We will stay again
Pros:

Great location. Very comfortable bed, quality furnishings

Cons:

All good

2026-06-22 via Nuitee
K
Kathleen couple au
7
2026-06-21 via Nuitee