Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Pet friendly
Cons:
High price for some rooms
Breakfast disorganization
Minor cleanliness issues

Categories

Cleanliness
8.44
Some minor cleanliness issues reported, but generally acceptable.
Service
9.41
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
9.45
Exceptional location highlighted in numerous reviews.
Room Quality
8.9
Rooms are generally clean and comfortable with some outstanding views.
Amenities
8.93
Amenities received mixed reviews; suggestions for improvements noted.
Value for Money
8.39
Some comments on pricing being excessive for certain room types.
Food and Beverage
8.44
Mixed reviews on food services, particularly breakfast disorganization.
Overall Experience
9.21
Overall enjoyable stays reported, with minor issues not detracting from experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:09

Property Description

Waterfront Luxury Accommodation
Experience a unique stay at Pier One Sydney Harbour, located right by the iconic Sydney Harbour Bridge. Enjoy stunning panoramic views of the harbor from your own private pontoon.

Nautical-Themed Rooms and Suites
Indulge in contemporary decor with a charming nautical touch in every room. Relax with amenities like a flat-screen TV, minibar, and the option for a spa bath or sofa bed in select accommodations.

Prime Location in The Rocks
Immerse yourself in Sydney's history at Pier One, just a short walk from popular attractions like the Sydney Opera House and the Royal Botanic Gardens. Explore the vibrant dining and entertainment options in the historic Rocks precinct.

Book now to elevate your Sydney experience at Pier One Sydney Harbour.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1981 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.21
E
Emma couple au
1
Walls so thin, basically sleeping at a hostel
Pros:

Good location, that’s about it.

Cons:

Walls are so thin you can hear people in the other rooms word for word. Partying until 3am, don’t stay here if you want to get some sleep.

2026-08-21 via Nuitee
T
Thomas couple au
10
2026-08-19 via Nuitee
S
Stacie family_with_children au
1
Not the best won’t return
Pros:

Good location

Cons:

My room. You had to walk through the kitchen. The room was tired and sad. It was like being in the dungeon. But when you looked outside it was bleaknessand the public walking by

2026-08-16 via Nuitee
S
Simon solo_traveller au
8
Pros:

Nice room, nice hotel and bar

Cons:

No balcony but I had a cheap room

2026-08-16 via Nuitee
K
Kate couple au
10
2026-08-15 via Nuitee
M
Michele couple au
9
Pros:

Great location and friendly staff.

2026-08-15 via Nuitee
K
Karapanou Dr. solo_traveller gr
6
Unreasonable rates, rip off
Pros:

Location was great. Very kind staff

Cons:

Excessively expensive for what it offers. Literally basic . Room very small, breakfast hall only a few tables ,too small for the size of hotel, nothing but a bar inside the hotel, no healthy food options. Way too expensive. My card was charged for deposit amount which is not returned on departure and now I have to start requesting back with my bank. I paid room with breakfast but was charged breakfast . Absolutely not proper.

2026-08-13 via Nuitee
K
Kathy solo_traveller au
8
2026-08-12 via Nuitee
W
williams couple au
10
2026-08-11 via Nuitee
N
Nicholas solo_traveller au
10
2026-08-10 via Nuitee
E
Edward couple au
10
Great service and facility
Pros:

Good facility

Cons:

Nothing

2026-08-10 via Nuitee
M
Munson solo_traveller au
9
Pros:

Everything

Cons:

The weather

2026-08-10 via Nuitee
R
Rana couple au
9
2026-08-09 via Nuitee
B
Badia solo_traveller au
10
Pros:

Beautiful and clean. Staff we're very friendly and very attentive. Great experience.

2026-08-09 via Nuitee
T
Tim1962 family_with_children at
8
Great location, stylish hotel
Pros:

The location was great, the room was nicely designed and very clean. Staff were friendly, but this is normal in Australia, where standards of service are high. I recommend the place.

Cons:

We had to wait rather a long time at checkin, which is unusual for a place with these aspirations. It was mid-afternoon. They put an extra sofabed in the room for the children, but unfortunately it was very uncomfortable and creaked all night. They just need to upgrade the quality here.

2026-08-08 via Nuitee
D
Denise solo_traveller au
8
Pros:

Delicious breakfast and very friendly staff. Good location!

2026-08-07 via Nuitee
J
Joanne couple au
7
2026-08-06 via Nuitee
B
Beverly DP couple au
8
2026-08-06 via Nuitee
T
Tom solo_traveller au
10
2026-08-06 via Nuitee
T
Tim solo_traveller au
9
2026-08-04 via Nuitee