The Grand Hotel

Hotels
•
Britannia Hotels
6.6 (5522 reviews)
Happy Valley Road , Llandudno , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
Paid WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 5522 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
J
Jone • solo_traveller • gb
10
Brilliant
Pros:

The view

Cons:

nothing

2026-04-25 • via Nuitee
J
jackie • couple • gb
4
Won’t go again
Pros:

Location

Cons:

Room
Shabby
Windows filthy
Who floor was red hot on a very how dqy

2026-04-25 • via Nuitee
P
Paula • couple • gb
7
Value for money
Pros:

The room and location was very good,the entertainment was great for families with young children .

Cons:

No parking,, the half board on offer looked diabolical,, like a Asda Cafe, they need to get some too chefs in there as they have done the place up.

2026-04-25 • via Nuitee
D
David • solo_traveller • gb
7
Enjoyed it. Nice and relaxing.
Pros:

Breakfast was nice enough. Liked chopped tomatoes and fried bread. Location good overlooking the sea.

Cons:

Old hotel could do with refresh

2026-04-25 • via Nuitee
S
sarah • solo_traveller • gb
8
2026-04-24 • via Nuitee
A
Anna • solo_traveller • gb
7
Nice place to stay if they pay attention to cleaning it properly.
Pros:

Location was great, view from room amazing.

Cons:

The room wasn't too clean, windows very dirty.

2026-04-23 • via Nuitee
J
Jonathan • solo_traveller • gb
6
2026-04-23 • via Nuitee
S
SURINDAR • couple • gb
4
good stay
Pros:

Location good breakfast good was clean room

Cons:

room furnished better bathroom need good blinds on windows

2026-04-23 • via Nuitee
A
Andreas • couple • de
7
Ein etwas in die Jahre gekommenes Hotel mit traumhaftem Blick.
Pros:

Das Grand Hotel steht als einziges Hotel auf der Pier, hat also den grandiosen Blick über die ganze Bay. Natürlich wenn man Seeblick gebucht hat.

Cons:

Das Hotel hat ein etwas gestrigen Charme. Etwas für Agatha Christie Fans. Sicher nicht jedermanns Geschmack. Aber very British. Habe selten ein so wunderbar labbriges Frühstück genossen. Aber wie gesagt, man muss es mögen.

2026-04-23 • via Nuitee
C
Christopher • extended_group • gb
1
2026-04-22 • via Nuitee
L
Lorraine • couple • gb
7
Loved our stay we always do
Pros:

Everything except food and entertainment very poor

Cons:

Food and entertainment

2026-04-22 • via Nuitee
C
chris • solo_traveller • gb
10
Well worth you’re money
Pros:

Ideally convenient

Cons:

Nothing at all

2026-04-22 • via Nuitee
L
Lauren • couple • gb
8
Pros:

Lovely hotel, stunning views

Cons:

No parking available

2026-04-21 • via Nuitee
E
Emma • family_with_children • gb
8
2026-04-21 • via Nuitee
J
jonathan • solo_traveller • gb
10
2026-04-20 • via Nuitee
D
Diane marie • solo_traveller • gb
7
Pros:

The staff in dining room

Cons:

Room was smelly and not very clean skirting boards

2026-04-19 • via Nuitee
P
PhilB49 • solo_traveller • gb
10
Pros:

As always, staff were very helpful and welcoming. from the bar staff to the Entertainment staff

2026-04-19 • via Nuitee
D
Dillian • solo_traveller • gb
1
Pros:

Location

Cons:

Mattress was uncomfortable springs popping out didn't have a good night sleep

2026-04-19 • via Nuitee
P
Patrick • solo_traveller • gb
1
Pros:

Location was excellent

Cons:

Front of house staff laughing when asked about alcohol free spirits don't stock them think thats ok if you need to stop drinking

2026-04-19 • via Nuitee
J
John • couple • gb
8
Very nice. Thinks to all staff who work so hard.
Pros:

We use the hotel several times a year and enjoy the stay. There are things which one can pick up on that is minor in terms of the value for money.

Cons:

That's one thing I won't 'nit pick' on. The voice on the life only speaks in a very BBC voice. Dim Cymraeg. Only joking.

2026-04-19 • via Nuitee