The Grand Hotel

Hotels
Britannia Hotels
6.6 (6116 reviews)
Happy Valley Road , Llandudno , gb

Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 6116 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
C
carol solo_traveller gb
8
Pros:

Hotel position.

2026-08-08 via Nuitee
M
Mohammed solo_traveller gb
5
Pros:

Liked it was close to the beach.

Cons:

Didn't like that beds were not made up everyday

2026-08-08 via Nuitee
C
carol extended_group gb
1
Will be taking legal action for refund if not resolved by booking . Com
Pros:

Put complaint in

Cons:

Not room booked dirty health and safety risks

2026-08-08 via Nuitee
M
melvin couple gb
5
Happy over all.
Pros:

Not applicable

Cons:

The poor accommodation given on arrival.
The staff were excellent in proviing a room that was acceptable.

2026-08-08 via Nuitee
M
Mark solo_traveller gb
9
Holiday Saviour!!
Pros:

- The entertainment downstairs in the big room was amazing, especially Cinamatique.
- The room was very good with comfy beds, a good amount of teas/coffees, sugar and milks.
- The view from the room was cool, we could see the beach, wheel and pier.
- Was able to get a room after having to leave another hotel (Ashfields).

Cons:

- Could've had a small fridge in the room, since we have had fridges in other rooms prior.

2026-08-07 via Nuitee
M
Magret family_with_children gb
4
Poor
Cons:

The TV and the electric sockets for the kettle were not working in one of the rooms.
The shower was very tiny.
Seeing staff and some hotel guests by the entrance smoking that did not give a good impression for starters.

2026-08-07 via Nuitee
M
Mcgrae family_with_children gb
8
Pros:

Bar staff made us feel very welcome. Especially the main man with beard behind the bar. Children enjoyed the entertainment also. One of ladies really looked after our grandson s and got them food they liked

Cons:

Having to wait for extra food to be brought out . Then eas told there was none left

2026-08-07 via Nuitee
D
Diana couple gb
8
Great
Pros:

Lovely food an fab location

2026-08-07 via Nuitee
S
Scott solo_traveller gb
1
Pros:

Nothing very run down hotel

Cons:

The room we paid for we didn't get offered. Very run down rooms. 2nd room we got offered smelt of urine..we didn't stay there refused to . asked for a full refund. The staff told us to email and we would get a full refund the next day. We still haven't herd anything 5 days later. Would never go near that place again

2026-08-06 via Nuitee
G
Gary couple gb
9
Pros:

Excellent location. Great views

Cons:

Its a tired building that could do with a lick of paint

2026-08-06 via Nuitee
N
Nigel couple gb
1
Never stay there again
Pros:

Not worth the money. Outdated.

Cons:

Not clean beds uncomfortable.

2026-08-06 via Nuitee
A
Antonia solo_traveller ie
10
Very good
Pros:

The hotel location is amazing, the room was clean and spacious enough, the breakfast was lovely.

Cons:

The check in is @3.00 pm, would be helpful for early check in. Check out was 10.00 o'clock, a bit early in my opinion.

2026-08-06 via Nuitee
G
Gloria solo_traveller gb
9
Pros:

If think staff are amazing especially entertainment team kyle katie kian Scott and Carmen excellent at what they do and paul from reception made us all feel welcome

2026-08-06 via Nuitee
A
asif couple gb
8
2026-08-06 via Nuitee
J
John couple gb
8
Very nice. Time to arrange another visit.
Pros:

The room offered us everything we needed. The beds are great and we have always enjoyed our visit to the hotel. Very easy to get to and fro the room. A great breakfast to us a great start for the day.

Cons:

Nothing to think of. If I tried my best I could make a list but that is not in keeping with the reason for choosing the hotel.

2026-08-05 via Nuitee
K
Kenneth solo_traveller gb
7
Fair to medlde medly ki
Pros:

View

Cons:

Dirty windows

2026-08-05 via Nuitee
A
Arifa Zaman family_with_children gb
7
disappointing
Pros:

near to sea beach

Cons:

poor breakfast and all other facilities , price high

2026-08-05 via Nuitee
J
Jack couple gb
6
2026-08-05 via Nuitee
B
Bilal Mughal 84 solo_traveller gb
7
Pros:

Great location. The hotel was a lot better than online reviews but the hotel can definitely do with upgrading.

Cons:

Need a bigger bed. We were in a premier room. Bathroom needs upgrading. 10 check out is a bit early

2026-08-05 via Nuitee
M
marc solo_traveller gb
8
Pros:

Entertainment was good 👍

Cons:

No Parking facilities

2026-08-05 via Nuitee