The Grand Hotel

Hotels
•
Britannia Hotels
6.6 (5522 reviews)
Happy Valley Road , Llandudno , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
Paid WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 5522 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
M
Melissa • solo_traveller • gb
10
Pros:

Everything

Cons:

Needs updating outside and one tile was hanging off the ceiling in bathroom also need a toilet brush and windows cleaned

2026-05-30 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-05-30 • via Nuitee
K
Karin • extended_group • gb
1
Pros:

The property area is very good and breathtaking view.i love it.

Cons:

Hygiene it very worse inside all area spider net and dust particles

2026-05-30 • via Nuitee
S
Sudhir • couple • gb
1
2026-05-30 • via Nuitee
J
Jane • couple • gb
6
Small dated room
Pros:

Location

Cons:

Small room
Only 2 sockets in room
Bed hard
Very dated

2026-05-30 • via Nuitee
A
Abdul jabbar • solo_traveller • gb
10
2026-05-30 • via Nuitee
S
Sadia • solo_traveller • gb
1
2026-05-29 • via Nuitee
B
brian • couple • gb
7
2026-05-29 • via Nuitee
B
bishop • solo_traveller • gb
7
Pros:

Loved the room easy to move round

Cons:

The barthroom for a axessableilty was poor for pepole who need walkers to move round as the shower had a big hill to it was dangerous to walk up amd down so could not have a shower only srtip washes

2026-05-29 • via Nuitee
M
Marie • family_with_children • gb
1
Absolutely disgusting!! Will Not be returning the whole place needs a overhaul!!!
Pros:

The lift and the main entrance/exit

Cons:

Everything!!!

2026-05-29 • via Nuitee
D
Dean • family_with_children • gb
10
2026-05-29 • via Nuitee
M
Marie • family_with_children • gb
3
2026-05-29 • via Nuitee
M
Marie • family_with_children • gb
3
Ok but wouldn’t stay again too out dated.
Pros:

Location

Cons:

I booked 4 rooms. That were ok bed comfy.
However 1 of rooms fire alarm had dripping water from it. Onto the carpet when my son went to reception to complain they just said thanks for letting them know.

2026-05-29 • via Nuitee
R
Ricky • solo_traveller • gb
1
2026-05-29 • via Nuitee
J
Jone • solo_traveller • gb
10
2026-05-28 • via Nuitee
W
Worowski • solo_traveller • gb
1
Pros:

Location

Cons:

Hotel from 70th ..very dirty

2026-05-28 • via Nuitee
H
Higgins • solo_traveller • gb
4
Poor stay
Pros:

The views are amazing from the balcony

Cons:

Very out dated, light switches were dangerous and didn't work. One worked but switched everything off not just the wall light. Mattress was ok but flat and my partner had to fix our shower as the head fell off.

2026-05-28 • via Nuitee
S
seane • solo_traveller • gb
7
Pros:

Right next to the seafront and breakfast was spot on.

Cons:

Hallways looked like they hadn't been hoovered in a long time

2026-05-28 • via Nuitee
D
Dharm • family_with_children • gb
9
Overall I was fine with the price I paid.
Pros:

The Room was nice and clean. . Overall I was fine with the price I paid.

Cons:

Bathroom door was not locking and shower water was very hot, even in lowest setting.

2026-05-28 • via Nuitee
K
Karen • couple • gb
6
Ok for 1 night as location great but wouldn’t stay again
Pros:

Location friendly staff

Cons:

Room shabby, windows don’t open, no mirror by plugs to use hair tools, noisy creaky floorboards ,

2026-05-28 • via Nuitee