The Grand Hotel

Hotels
•
Britannia Hotels
6.6 (5361 reviews)
Happy Valley Road , Llandudno , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Evening entertainment
Paid WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast value
Cons:
Cleanliness issues
Poor room quality
Inconvenient check-in process

Categories

Cleanliness
4.23
Several reviews indicate issues with cleanliness, including dirty rooms and bathrooms.
Service
8.21
While some reviews indicate staff were friendly, check-in was noted as a trouble area. Overall, service was satisfactory.
Location
8.75
Multiple reviews praised the hotel's location for its sea view and proximity to shops and attractions.
Room Quality
5.2
Several mentions of poor room conditions, including bad mattresses and non-functioning amenities.
Amenities
6.23
Amenities were not highlighted positively, with mixed comments about the facilities.
Value for Money
6.69
Mixed reviews on value, though some noted 'not worth the money' for their experiences.
Food and Beverage
7.24
Breakfast was mentioned positively, indicating good value, but few other reviews addressed food quality.
Overall Experience
6.21
Overall experience varied significantly among guests, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Prime Location

Located at the foot of the Great Orme, beside Llandudno Pier, The Grand Hotel offers a picturesque setting for your stay. With stunning sea views and just a 5-minute walk to Llandudno town centre, this hotel is the perfect choice for your getaway.

Entertainment and Dining

The Grand Hotel provides live entertainment in an elegant ballroom and offers a variety of dining options including a restaurant, bar, and coffee shop. Indulge in delicious cooked breakfasts, evening buffets, and snacks while enjoying the vibrant atmosphere of the hotel.

Leisure Facilities

Guests can unwind in the games room with a full-size snooker table and leather sofas, or take a stroll along Llandudno's sandy beach. For those looking to explore, Llandudno Golf Course and Snowdonia National Park are conveniently located nearby.

Book your stay at The Grand Hotel now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.6
Based on 5361 reviews
Cleanliness: 4.23
Service: 8.21
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 6.69
Food and Beverage: 7.24
Overall Experience: 6.21
S
sundas • couple • gb
8
2026-02-14 • via Nuitee
G
giri • couple • gb
5
Not bad place but not worth of extra 40 pound for premium room view was also not clear as the same hotel was blocking 1&
Pros:

Location wise it’s in centre and view is always good and didn’t have a parking issue as from 4pm till 10 am parking was free if you get the space …. Beach is near restaurant good location

Cons:

Weather was cold coz I was staying in starting of feb and heating system in the room was not working and I complain about it they said it will be sorted till you came back to your room evening and when we came it wasn’t sorted and we complain again and second time reception person was different this time and it act and talk we are lying about it but finally she send someone to look for it and didn’t sorted the heating so theye decide to change the room ….. but whole night I was in half cold as I found electric radiator in corridor I took in my room
AND
We paid 40 pound extra to get the sea view and shifted with premium room but that room had a tv but no Netflix no intelligent AI nothing not even YouTube crap …. And letter on we were shifted to another room not premier but it’s was lot better more sea view clearance and tidy small room but lot better then premier one worse premier ever and 40 pound gone

2026-02-14 • via Nuitee
J
Julie • family_with_children • gb
9
Celebrating my 60th birthday
Pros:

Loved the views from room, very comfortable bed, could not fault it, breakfast was very good. The room was big enough.

Cons:

Nothing

2026-02-14 • via Nuitee
J
jane • solo_traveller • gb
8
2026-02-13 • via Nuitee
W
Wesley • extended_group • gb
3
2026-02-13 • via Nuitee
M
MLUNGISI • solo_traveller • gb
8
I always love staying here
Pros:

The staff are super friendly and professional

Cons:

Nothing

2026-02-13 • via Nuitee
V
Vicky • couple • gb
10
Great
Pros:

Good

Cons:

Good

2026-02-13 • via Nuitee
J
john • solo_traveller • gb
7
Pros:

Staff, food public areas

Cons:

Bedrooms shabby, beds pillows poor

2026-02-13 • via Nuitee
E
Esther • couple • gb
4
Only stay here if you are really interested in the view, otherwise take a hard pass
Pros:

The view was amazing and everything I had hoped for, seeing the sweep of the bay and the tide come in and out from the seaview room was, for me, worth the poor room for one night only. I would never stay here again though.

Cons:

People congregated at the entrance, staff included, to smoke and this meant walking through a cloud of smoke every time you entered and left the hotel. The place was shabby, armchairs were broken in the lounge. The room itself was tired, the bed was so poor it gave us both sciatica, only one pillow each was provided and it took nearly 2 hours for the staff to bring up some more. The main light only worked when you switched it halfway on and the TV was from the ark. The room was nothing like the pictures. A travelodge is far superior to this hotel. A shame as it's such a historic building and focal point for the resort.

2026-02-13 • via Nuitee
N
Nicholas • family_with_children • gb
8
Really lovely ,welcoming hotel,in a perfect spot on sea front
Pros:

The room was spacious an comfortable,bath an shower excellent. I had a balcony that was usable . Very warm . All good

Cons:

No fault of the hotel but renovation work goin in alday outside ,abit disturbing . Really

2026-02-13 • via Nuitee
C
cheryl • family_with_children • gb
10
Pros:

Room

Cons:

Coffee on walls door to balcony hard to close

2026-02-12 • via Nuitee
J
James • family_with_children • gb
8
2026-02-12 • via Nuitee
D
Debbie • couple • gb
10
Pros:

Our stay at the hotel was great, room was clean and warm with a lovely sea view

Cons:

The hotel still needs updating, which is in progress

2026-02-12 • via Nuitee
J
Jay • solo_traveller • gb
3
Awful
Pros:

Nothing

Cons:

First message I received off them was a we don't accept cash one not even a greeting and thanks for the booking straight away to cash talk horrible first message. Second hotel is classed as pet friendly what they don't tell you is they charge £10 a night for dog and ask for £50 deposit also, your dog is not allowed anywhere in the hotel cept the room that's not pet friendly at all so with that in mind I DIDNT EVEN GO!! And I'm a local no wonder place has awful reputation.

2026-02-12 • via Nuitee
I
Irene • couple • gb
5
Ok but needs updating and dogs need to be aloud in the bar area again
Pros:

The friendly staff and location

Cons:

It was freezing in the ballroom no heating for the bingo. Also dogs are not aloud in any area other than the bedrooms. How is this dog friendly?

2026-02-11 • via Nuitee
R
Robin • solo_traveller • gb
9
Love
Pros:

Great Price. Very Clean Room

Cons:

Everything Was Fine

2026-02-10 • via Nuitee
M
Michael • solo_traveller • gb
4
Hotel paridiso
Pros:

The room was nice

Cons:

The guiness, bar staff miserable, dogs not allowed in bar, full English breakfast tasted strange, entertainment hilariously bad, like phoenix nights haha was that bad we enjoyed it and might return just for that.

2026-02-10 • via Nuitee
B
Brindley • couple • gb
6
Nice relaxing stay
Pros:

Clean warm comfy room

Cons:

The food could have been better

2026-02-09 • via Nuitee
W
Whitehouse • couple • gb
9
2026-02-09 • via Nuitee
S
Sarah • solo_traveller • gb
6
2026-02-09 • via Nuitee