Hôtel St Sernin

Hotels
8.2 (290 reviews)
2 Rue St Bernard , Toulouse , fr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.59
Some reviews mentioned issues with cleanliness, especially mold in the shower.
Service
8.56
The staff was noted as friendly and helpful in multiple reviews.
Location
9.1
The location received high praise for its convenience and proximity to local attractions.
Room Quality
8.05
Rooms were generally comfortable, but some complaints about size and old facilities.
Amenities
8.08
Adequate amenities provided, but parking had noted challenges.
Value for Money
8.04
Guests felt they received good value, despite some complaints about breakfast quality.
Food and Beverage
7.59
Breakfast quality was mentioned as an area needing improvement.
Overall Experience
8.56
Overall, guests had a positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:08

Property Description

Prime Location in Toulouse
Located in the heart of Toulouse, just minutes away from Capitol, Hotel St Sernin offers a picturesque view of the Saint Sernin Basilica.

Modern and Comfortable Rooms
The hotel provides air-conditioned rooms decorated in a contemporary style, equipped with essential amenities like a TV, en suite bathroom, telephone, and work desk for a comfortable stay.

Convenient Facilities
Guests can enjoy daily buffet breakfast, on-site parking, and a lift for easy accessibility. With the Jeanne d’Arc Metro stop nearby and the Toulouse-Matabiau train station within walking distance, exploring the city is hassle-free.

Book your stay at Hotel St Sernin for a memorable experience in Toulouse.

Important information:

Extra beds and baby cots can only be added to the Junior Suites.

The elevator to the upper floors is located on the first floor where the reception is located.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
C
Claire • solo_traveller • fr
8
2026-08-29 • via Nuitee
P
Philippe • couple • fr
8
zero tracas
Pros:

petite chambre fonctionnelle avec petite vue sur la basilique
emplacement idéal pour se balader
petit déjeuné copieux
mais avant toutes choses la sympathie du réceptionniste, toujours au petits soins, parfait !

2026-08-27 • via Nuitee
A
Amanda • couple • au
10
stunning view from window of Bascilica and walking distance to all the sights and lovely restaurants
Pros:

fantastic location directly opposite the Basilica our room had a stunning view room 40 the staff were so helpful letting us check out a bit later and leave our luggage

Cons:

nothing all lovely If I was being picky there was no fridge and the shower was in the bath but i love baths so i was happy

2026-08-24 • via Nuitee
E
Emilie • family_with_children • it
9
Balla scoperta!
Pros:

Posizione eccellente con vista sulla basilica, hotel con atmosfera di altri tempi.

2026-08-22 • via Nuitee
A
Antoine • couple • fr
10
2026-08-15 • via Nuitee
D
David • solo_traveller • gb
10
Waking up the first morning to the view of the basilica was very special surpassed by its illumination in the evening. A
Pros:

Location

2026-08-14 • via Nuitee
M
Marisa • couple • es
8
No repetiría
Pros:

Buena ubicación

Cons:

Recepción en primer piso SIN ascensor, habitación bastante pequeña y baño ridículamente pequeño

2026-08-13 • via Nuitee
W
Werner • solo_traveller • at
10
2026-08-11 • via Nuitee
N
Nathalie • solo_traveller • fr
10
A retenir
Pros:

Emplacement idéal. Le réceptionniste est adorable : sympathique, très accueillant et serviable. La chambre, certes assez petite, était confortable et climatisée.

Cons:

Rien

2026-08-11 • via Nuitee
A
Andrew • couple • fr
9
Perfect for the cost. We’ll be back
Pros:

The location is beautiful. The room was very clean (very much appreciated).
The staff was very kind and gave many great tips.

Cons:

There was no lobby and we had to go to the first floor

2026-08-11 • via Nuitee
D
Dominique • couple • au
10
Très sympa.
Pros:

L'accueil a été très sympathique, avec de très bonnes recommendations pour dîner, se garer, etc.
Petit balcon avec vue sur la basilique, comfort, propreté - tout était très bien.

Cons:

Tout était bien!

2026-08-10 • via Nuitee
M
Manfred • couple • fr
10
Pros:

Sehr nettes u hilfreiches Personal!

2026-08-10 • via Nuitee
I
Isabelle • couple • fr
10
Parfait
Pros:

L’accueil, l’emplacement, la propreté, la climatisation

Cons:

Rien

2026-08-09 • via Nuitee
J
Julie • couple • fr
8
2026-08-06 • via Nuitee
N
Nick • solo_traveller • gb
10
2026-08-05 • via Nuitee
H
hervé • solo_traveller • fr
9
Pros:

Emplacement vraiment agréable, accueil très sympa

2026-07-23 • via Nuitee
J
Johan • solo_traveller • be
6
Personeel heel vriendelijk, accommodatie vond ik slecht.
Pros:

De locatie was prima, midden in het centrum eigenlijk naast de parachtige kathedraal. En gezellige terrasjes.

Cons:

De kamer, de badkamer heel sumier en erg klein.

2026-07-23 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Séjour très agréable, très bien situé.
Pros:

J'ai beaucoup aimé la tapisserie avec les musiciens médiévaux ! Hôtel très calme et peu bruyant. Lit confortable.Je n'ai manqué de rien. Accueil très aimable. Séjour agréable !

Cons:

La moquette bleue de l'entrée vraiment passée, fait très mauvais effet en arrivant surtout le soir. Sinon la porte de la salle de bain qui ne reste pas fermée sauf quand le loquet est fermé de l'intérieur, c'est embêtant.

2026-07-22 • via Nuitee
N
Nuria • family_with_children • es
8
2026-07-21 • via Nuitee
A
Anne-Marie • family_with_children • fr
9
Perfect location for tourists in Toulouse
Pros:

The view of the church was great. Breakfast was very good. The staff gave a bottle of champagne to our children who were getting engaged, that was very generous and sweet

Cons:

The powder room next to the dining room is too small for comfortable use

2026-07-21 • via Nuitee