Hôtel St Sernin

Hotels
8.2 (175 reviews)
2 Rue St Bernard , Toulouse , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.59
Some reviews mentioned issues with cleanliness, especially mold in the shower.
Service
8.56
The staff was noted as friendly and helpful in multiple reviews.
Location
9.1
The location received high praise for its convenience and proximity to local attractions.
Room Quality
8.05
Rooms were generally comfortable, but some complaints about size and old facilities.
Amenities
8.08
Adequate amenities provided, but parking had noted challenges.
Value for Money
8.04
Guests felt they received good value, despite some complaints about breakfast quality.
Food and Beverage
7.59
Breakfast quality was mentioned as an area needing improvement.
Overall Experience
8.56
Overall, guests had a positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:08

Property Description

Prime Location in Toulouse
Located in the heart of Toulouse, just minutes away from Capitol, Hotel St Sernin offers a picturesque view of the Saint Sernin Basilica.

Modern and Comfortable Rooms
The hotel provides air-conditioned rooms decorated in a contemporary style, equipped with essential amenities like a TV, en suite bathroom, telephone, and work desk for a comfortable stay.

Convenient Facilities
Guests can enjoy daily buffet breakfast, on-site parking, and a lift for easy accessibility. With the Jeanne d’Arc Metro stop nearby and the Toulouse-Matabiau train station within walking distance, exploring the city is hassle-free.

Book your stay at Hotel St Sernin for a memorable experience in Toulouse.

Important information:

Extra beds and baby cots can only be added to the Junior Suites.

The elevator to the upper floors is located on the first floor where the reception is located.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 175 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
D
Dominique • couple • be
8
Pros:

le balcon et la vue sur la basilique

2026-02-12 • via Nuitee
D
DOMINIQUE • family_with_children • fr
6
Hôtel très bien placé juste pour y dormir.
Pros:

Hôtel très bien placé à 10mn de la gare et au début de la zone piétonne juste sur la place St Sernin. L'isolation phonique est bonne de même que la literie.

Cons:

Tout est petit dans cet hôtel qui a besoin d'un sérieux rafraichissement. ATTENTION: la réception et l'ascenseur sont au 1er étage d'un escalier assez raide. Ceci ne convient pas aux PMR ainsi qu'aux valises très lourdes. Eviter le petit dej cher pour pas grand chose.

2026-02-10 • via Nuitee
M
Matthew • solo_traveller • pt
8
Great spot, reasonably priced
Pros:

Staff superfriendly, location terrific, breakfast very good

Cons:

TV didn't work in room, no fridge in room

2026-02-10 • via Nuitee
D
Denis • extended_group • fr
8
Emplacement et accueil parfaits.
Pros:

L'emplacement était parfait par rapport au lieu de ma réunion. L'accueil a été excellent.

Cons:

La propreté pourrait être améliorée.

2026-02-10 • via Nuitee
M
Mehand • solo_traveller • fr
7
2026-02-10 • via Nuitee
L
Laetitia • solo_traveller • fr
9
Pros:

Lit confortable et propreté impeccable

Cons:

Le bruit de la rue tôt le matin

2026-01-27 • via Nuitee
A
Aline • couple • fr
8
Pros:

Bien situé, gentillesse du Monsieur à l'accueil.

2026-01-24 • via Nuitee
A
Agnes • couple • fr
10
2026-01-20 • via Nuitee
G
gogobulle • solo_traveller • fr
10
2026-01-19 • via Nuitee
J
j • solo_traveller • nl
8
Perfecte locatie, erg vriendelijk en behulpzame staff
Pros:

Leuk en gezellig hotel met zeer vriendelijke en behulpzame staff

2026-01-19 • via Nuitee
P
PHILIPPE • solo_traveller • pt
9
lors d'un prochain séjour a Toulouse nous reviendrons dans cet hôtel
Pros:

l'emplacement au pied de la basilique et la vue depuis notre balcon parfaits
hôtel beaucoup de charme
déco de la salle du petit déjeuner ,super.
la sortie du métro à deux pas de l'hôtel

Cons:

RAS

2026-01-19 • via Nuitee
S
Sandrine • couple • fr
9
Bien
Pros:

L’emplacement et l’accueil

Cons:

Le bruit des jeunes qui crient la nuit

2026-01-18 • via Nuitee
R
rd • couple • es
8
Fantàstica
Pros:

La persona que ens va atendre a recepció. Una persona que ens va atendre molt bé. Un 10 sincerament

Cons:

El calentador d'aigua calenta funcionava molt malament

2026-01-18 • via Nuitee
T
Teresa • solo_traveller • es
10
Personal muy amable
Pros:

El trato recibido en la recepción a la hora de mi llegada fue excelente.

2026-01-15 • via Nuitee
J
Johansen-Rizo • solo_traveller • fr
9
Je vous recommande 👍👍
Pros:

Très bien situé, j'ai beaucoup aimé la décoration et la gentillesse de l'accueil.
Les chambres vue cathédrale sont superbes. La literie était top.
Le petit déjeuner à un prix raisonnable pour un hôtel était tout à fait satisfaisant.

Cons:

Les chambres un peu trop petite.

2026-01-08 • via Nuitee
M
marie • couple • fr
8
2 j en résonance avec Toulouse !
Pros:

petit déjeuner de qualité dans un lieu lumineux,convivial, à taille humaine

2026-01-07 • via Nuitee
M
MARIE CHRISTINE • couple • fr
8
Beau séjour on reviendra
Pros:

Petit déjeuner traditionnel quantité suffisante

Cons:

Chambre pas trop chauffée mais radiateur à disposition

2026-01-05 • via Nuitee
M
MarkF2010 • couple • gb
9
Good location, would recommend.
Pros:

Excellent room with view of the Basilica. Reserved parking was very convenient and secure.

2025-12-20 • via Nuitee
Y
Yasmina • extended_group • fr
8
2025-12-20 • via Nuitee
R
rodrigue • couple • fr
8
2025-12-19 • via Nuitee