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Luxurious Tropical Resort with Top-notch Amenities
Exquisite Dining Experience at The Petal Restaurant
Indulge in a culinary journey at The Petal, offering a delightful blend of international and local flavors in a charming setting.
Convenient Location for Wildlife Exploration
Situated just a stone's throw away from Yala National Park and Udawalawe National Park, embark on thrilling safaris and immerse yourself in the mesmerizing beauty of Sri Lanka's wildlife.
Exceptional Services and Facilities for a Memorable Stay
From a refreshing welcome drink to well-appointed guestrooms with modern amenities, enjoy a seamless stay with 24-hour room service, free Wi-Fi, and a rejuvenating outdoor pool.
Book now for an unforgettable experience at Mandara Resort in the heart of Sri Lanka!
A deposit may be required at the property.
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
very calm and nature environment.
Kindly customers service
Good and clear rooms
Best and excellent srilankan breakfast
The hotel gives you 1 liter of water per occupant. That's it. You cannot get more water bottled or otherwise without paying. It's 550 LKR per 1 liter after that! I haven't experienced this in any other hotel, be it 5 star or 2 star, in SL before.
I didn't mind paying the restaurant bill at all, we ate all the meals there and everything on the menu was on the pricey-side (~2500 for basic rice n curry). I didn't mind paying ~40k for a triple room with many deficiencies. But I found it offensive that drinking water was only available at a ludicrous price, given this is Sri Lanka and not some forsake where water is at a premium!.
Longer version:
The staff is excellent. The food at the restaurant is pricey. Went during the off-season, so there was low occupancy. The rooms had the feeling that they were not cleaned out recently. There bedding felt mildewy and smelled. They changed upon request (as it triggered an asthma attack), but the changed ones were the same. All this was fine and I was willing to overlook given that this is Kataragama and I'm not expecting luxury, but then came the water debacle.
After you pass the reception, there's a pond that emanated such a stench that you had to hold your breath to get past it. Bedding smelled midewy. Restaurant prices were what you'd pay in a fancier place in Colombo.
Staff was very courteous and welcoming
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来到斯里兰卡最不满意的酒店,价格高,员工态度差,设施老旧,只提供两瓶水,多要就得付钱,床铺皱巴巴,桌边挂有毛发,太令人失望,价格还不便宜,大厅空调时常不开,真不知道我怎会选了这么个酒店。房价也收了比平台Booking上标价高出20多美元,太坑啦
卫生、服务、诚信
Nice pool
The breakfast was not satisfactory and needs significant improvement.
Staff very friendly and helpful. Room great size and very comfortable. Spa and pool created a lovely relaxing experience. Close to yala block 5.
The restaurant was poor - food took ages , was incredibly spicy (inedible to me) and many of the staff did not speak sufficient English to understand what we wanted and sometimes guessed and got it wrong rather than get someone who understood. One of us felt ill the following day having eaten in restaurant and we spoke to another guest who had the same issue. Breakfast was very poor. Did not cater for different nationalities well at all or provide enough choice. Very little around to get food elsewhere so it was a real issue.
This is very much above average property for Sri Lanka. The room was spacious, clean and quiet. The pool was absolutely fantastic large and deep. The staff in the hotel were very helpful , polite and friendly. The bar manager was very helpful and made us feel relaxed . Our only regret was that we only stayed one night before moving on
Het was erg rustig en het personeel was vriendelijk. Ze deden hun best aan het zwembad om een leuk praatje te maken en fijne handdoeken. Het is wel een beetje ouderwets en heel weinig gasten.
Bij de boeking heb ik via booking meerdere vragen gesteld over de safari en of we dit konden boeken. Echter konden we dit pas bij aankomst regelen. Wij hebben dat gedaan 5:30 afgesproken om opgehaald te worden, maar er was geen jeep. Na heel nadrukkelijk aandringen, doorvragen etc hebben we uiteindelijk nog een jeep gekregen om 6:10.
Rooms were shockingly run down
Rooms need to be lot more clean ..the entire place needs ro be refurbished
It was near thw safari gate
There were many things like a broken TV, electrical switches that were loose & not safe, no wifi in room, very dark as lighting sparse, room safe not working. Management lack of concern for defects. WOULD NOT RECOMMEND STAYING HERE.
Nothing
In hygiene, dirty,
The people were very friendly and accommodating during our stay, the pool was excellent!
The quality of the rooms. I had stayed here over 2 years ago and it was really good but there has been a serious degradation of quality. I had booked 4 rooms for my family and all of them complained about a horrible smell coming from the toilet. The bedsheet in my room had holes in it, similar to that of cigarette holes. The rooms could be cleaner. It seems like there has been very little to no maintenance done in the rooms since the 2 years I visited. It was not worth the value for money.
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