Swan Lake Hotel

Stay here would stay here again

Basically got a roof over my head . Clean bed and towels. Shower worked . Perfect for me ..and you pay for what you get . Yes there is stains on carpet . Wallpaper falling off . But you ever been travelling abroad in hostels . Its safe . I Slept well . And cheap as chips ..no Complaints considering the price i paid .

The carpets in the room were disgusting the bed was to low tea coffee in poor supply
The maintenance man was repairs in the next room at 5.30pm for 1hour in the end I whet and nock on the door and reminded him the coustomers are hear and dont expect all the drilling and banging.

We refused to stay at this accommodation, the room had dead flys all over the bed, stains all over bed and carpet. Cobwebs all over the room. The shower was full of black mould and was not cleaned after someone had used it there was dirty footprints and muck in the shower bottom( not that i would have used it anyway) the toilet was not clean after it had been used not flushed disgusting. I complained to staff who then showed me another room that was as bad as the first so we refused to stay. If i was anybody looking to book avoid this place or book at your own peril not up to standard especially the amount they was charging AVOID!!!

The room was clean but the carpet had stains everywhere

Not that good room was unclean broken furniture in room bed was broken drawers for clothes broken mirror in room was broken sharp edges child cut her finger.

I couldn’t open any windows the cold tap was warm tv didn’t work but I wasn’t really bothered about the tv but it could of atleast worked

Not bad,,,basic stuff,,,but it did it purpose,,go back again

I didnt expect a lot since i read previous comments, but the price of the hotel thats what brings me in. Check in was not a positive experience as I arrived around 20:30 and hotel was closed even when in the ad it was written that reception is open till 23:00. I needed to call the hotel which took while to somebody to respond. Appears that is nobody in the hotel and I needed to wait until someone to arrive. Person who arrived did not speak english and was all the time on phone to somebody who was giving instructions. Apart of it hotel room was basic but clean and all the amenities included in ad was there.So overall it was goid value for the price.

Tv not working no hot water not very clean

The worst hotel I have ever been too. We ordered a family room as we have a toddler and the carpet was Not clean. Dust and stains everywhere. No staff was at the hotel reception all morning, I had to call up a 0800 number to get details. The lifts were broke so we struggled with the Pushchair and suitcase. The walls are so thin I heard the neighbour snoring and we didn't get any sleep and the doors constantly spam. Do not recommend!

Very basic but for the money not bad small room one bed one small cupboard but for me alone alright

Was discussing very disappointed. Booked a twin room and ended up with a double bed. The floors were horrible looked like spots of poo that’s been trampled everywhere. As well as this the wardrobe was not Secured to the wall and would easily fall over. Ended up not staying the night.

I didn't like it because it was dirty, smelled of mold,and there was no shower in the room

It was supposed to be called swan lakes and wasn’t to start with the rooms was shocking my child’s asthma got so bad because of the dirt we asked to move rooms very bad

Just the job for somewhere to get your head down

Room was an absolute dive, 2nd worst place I've ever stayed.

Drit on the floor, musty smell, and l want my money back because of the condition, l had to look for other accommodation.

What a stay

The hotel was the worst i have ever stayed at. I would tell everyone to stay well clear . The room was atrocious coffee stains over the walk wallpaper ripped. The toilet was disgusting