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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Karaoke
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Water park access (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Art gallery on site
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Palace Resort & Spa Yalong Bay Sanya offers spacious guest rooms equipped with modern amenities like a 55-inch curved TV, branded mattress, and high-speed internet access. Guests can also enjoy stunning sea views from select units and relax on balconies overlooking the swimming pool.
Family-Friendly Facilities
With a 3000㎡ colorful swimming pool area featuring a Heated Kid’s Pool, Pirate Ship, and Water Park, families can have a blast. The indoor Kid’s Club spanning 650㎡ offers various themed areas for kids to explore and enjoy, ensuring a fun-filled holiday experience for the little ones.
Culinary Delights
Indulge in a delightful dining experience at the first ocean-themed restaurant in Yalong Bay, serving Chinese and western buffet breakfasts. For authentic local cuisines, head to Qiongzhong Xiaochu, and unwind at the lobby lounge or bar for a relaxing evening.
Book your stay at the Palace Resort & Spa Yalong Bay Sanya for a memorable and enjoyable getaway!
Guests traveling with children who require an extra bed or breakfast must inform the property before arrival.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for CNY 117 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for CNY 235 per person per night when using an existing bed.
People 3 years old and over stay for CNY 710 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location with the beach a short walk away. Modern and stylish facilities, well-maintained property. Great selection of all kind of foods for breakfast
Pool is not heated, water is rather chilly, we could not stay in the pool for long. Neither could kids. As far as I know, it is uncommon, other hotels in the area have heated pools.
We paid for half-board with dinner buffet included. Although for dinner they offer a huge variety of options, the options are the same everyday. I wish they could rotate those options and make guest happier.
Strangely, in the room they don't have private bathrooms. From the rest of the room, there bathroom area is separated by sliding doors / walls, which cannot be locked. So, there is no privacy for those using the facilities. A very strange design solution.
Sufficiences
Завтрак понравился. Есть чем накормить ребенка. Кухня адаптированна под русских и европейцев.
Никто не говорит по- русски и по-английски, ужасный запах в номерах, плохо моют полы в туалете и в номере. Изначально засели в самый ужасный номер на первом этаже, потом переселили по моей просьбе на 7 этаж. В целом, если сделать ремонт, поменять шторы, поменять старые потрепанные полотенца для бассейна, Поставить в каждом номере влагоулавители, был бы отличным отелем.
Very big room
Air con not very cold
Facility was little bit old, location was good to reach everything, beach was less qty chairs and too many people.
Jacuzzi cuzii was perfect to use
Очень красивая территория отеля
Расположение, просторный люкс, хороший напор воды, большая Зеленая территория
Завтраки бедные, убитый номер, везде провода торчат, не работает закрывание штор и розетка в ванной искрила
Вид на озеро шикарный, матрас с подушками очень удобные. Район прикольный, всё на русском языке.
Стены были грязные позади дивана, завтраки очень грустные, ассортимент маленький, из здорового питания вообще почти ни чего нет.
The location is great. Minutes from the beach and the shopping center.
The bathroom shower leaked into the Toliet room when you took a shower.
Beautiful accommodation in a villa with a pool, great cleaning service, excellent cuisine, especially a surprising seven-course lunch. Big thanks to the ladies in the lobby of the villa resort for their help despite the language barrier. We will definitely come back.
It would require a longer stay.
Отличный отель по соотношению цена/качество. Очень понравилось сопровождение менеджера Cici. Всегда на связи, готова помочь в любой ситуации. Cici, большое вам спасибо!
Море минут 10 пешком, мы жили в вилле, там свой бассейн, все отлично, завтраки ходили в ресторан для вилл, там мало людей и все супер, ходили также в рестик для всех с аквариумом, прям очень много людей, очереди за едой
Бассейн общий детский не работает, типа на ремонте, любые активности за доплату
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