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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Shared kitchen
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Snack bar
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Public transport tickets
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Convenient Location
Located in the Bai Chay district, Song Kieu Hotel is just a stone's throw away from popular attractions like Bai Chay Beach and Ha Long Queen Cable Car. With Vincom Plaza Ha Long also in close proximity, guests can easily explore the vibrant surroundings.
Comfortable Accommodation
The hotel offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy city views from select rooms, and each room is equipped with modern amenities including a flat-screen TV, wardrobe, desk, and kettle.
Warm Hospitality
The multilingual staff at Song Kieu Hotel are known for their friendly and attentive service. Guests can rely on them for helpful tips and recommendations to make the most of their stay in Ha Long.
Experience convenience, comfort, and warm hospitality at Song Kieu Hotel. Book now for an unforgettable stay!
A deposit may be required at the property.
Location
Guest Reviews
chăn ga gối ks màu trắng là thấy ưng rồi! sạch sẽ , gần trung tâm , tiện di chuyển
Dat we heel vroeg in de ochtend konden inchecken
Giá tuyệt vời , phòng rộng , giường to
Có muỗi
Muy sucio sin papel en el baño , cucarachas las camas era como dormir sobre una madera
Nothing
Pre booking done one and half month before but representing person say rooms are taken by others
Cô chủ vui vẻ, dễ tính. Cô còn ưu tiên cho nhà mình 1 phòng view đẹp để ngắm được pháo hoa. Biết ơn Cô
K có
Chủ nhà thân thiện, giá cả phù hợp
Sạch sẽ, chị chủ vui vẻ, cách bãi tắm 2,3km. Nếu đi xe gia đình thì hợp lý.
Giá cả hợp lý, không xa bãi tắm lắm
Ok
Good price
I talked with the owner in advance about the tax price. She requested me to give a higher percentage of tax than normal to get a bill with tax and I agreed. However when my colleagues checked out, she requested higher tax than what we had discussed. Also when I booked other 2 rooms on the app, she called me and told me there were no rooms because she forgot to lock them on Booking. What made me feel more uncomfortable was she told me to cancel the rooms although these rooms’ policy was canceled with fees. I didn’t agree because it wasn’t my fault with these bookings but she told if I didn’t cancel she would cancel the bookings herself with the reasons that customers didn’t show up.
The property was beautiful and the staff were really nice and spoke great English and upgraded us for free. We would highly recommend this property to anyone interested as we felt it was a great value for money.
The bed was a bit hard but overall didn’t really bother us too much
Clean big room with nice view over the town.
Couldn't control air conditioner. It was too hot at the beginning because couldn't switch it on.
Then it switched on itself and I got cold in the middle of the night because not possible to switch it off.
As soon as I arrived, they upgraded my room from a dormitory to my own room with air conditioning and a sea view. Although I had to pay extra for this, it was well worth it. They also allowed me to reduce the number of nights with no issues, which I really appreciated. They organised a tour to Halong Bay which was a really good price, as some others paid much more for the same tour. There was hot water. The location was good to be dropped off/picked up for tours.
To do things other than boat tours, you have to get a grab car to go across the bridge, the grab motorbikes are never available so its a bit more expensive for a solo traveller. But this wasn't the fault of the hotel and was still really cheap.
Lovely and cozy place with anything one could ask for! Extremely friendly and kind staff. Located on a hill so the view was absolutely astonishing. It was a greate pleasure to stay there!
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