The Scole Hotel

Hotels
7.5 (981 reviews)
Ipswich Road , Diss , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Food quality complaints

Categories

Cleanliness
6.75
Issues with cleanliness noted, including dirty fingerprints on wine glasses.
Service
8.75
Staff received high praise for friendliness and attentiveness.
Location
8.25
Well positioned for visiting nearby villages.
Room Quality
7.75
Rooms described as comfortable and clean, but some issues with specific amenities.
Amenities
6.75
WiFi issues reported; otherwise amenities like coffee machines were appreciated.
Value for Money
7.25
Overall decent, but some values questioned due to service issues.
Food and Beverage
6.25
Complaints about main meals being unsatisfactory and limited breakfast options.
Overall Experience
8.25
Mixed feelings; good experiences balanced with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Historic Charm and Modern Comfort

Original Features: Step back in time at this 17th-century coaching inn with a hand-carved staircase and a hand-painted sundial.

Cozy Atmosphere: Enjoy the ambiance of the bar with its two magnificent fireplaces, reputedly the largest in East Anglia, while savoring cask ales and a variety of fine wines.

Luxurious Accommodation: Retreat to en-suite bedrooms, many featuring fireplaces and lavish four-poster beds, blending historic charm with modern comfort.

Uncover the historic charm and modern comforts of The Scole Inn, ideally located near Diss. Book now for an unforgettable experience!

Important information:

Please note that pet can only be accommodated in some of the standard double and twin rooms. Pets are not allowed in the superior rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for £20 per person per night when using an available extra bed.
    People 10 years old and over stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 981 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
M
Marie • couple • gb
7
2026-07-10 • via Nuitee
E
Eleanor • couple • gb
4
Mediocre.
Pros:

The one member of staff who seemed to have to do everything was overworked but really competent. Cleaning staff were helpful and friendly.

Cons:

Terrible policies of charging for early check in - even to simply change for a wedding. Windows didn’t open, boiling hot room, only one bedside lamp.

2026-07-10 • via Nuitee
M
Melanie • couple • gb
6
Pros:

Good outside deck, fridge in room

Cons:

No drinking water, only 1 opening window, mattress too soft

2026-07-08 • via Nuitee
R
Richard • couple • gb
7
Needs a bit of updating but great value
Pros:

Great value and historic

Cons:

Had no hot water on my last stay. And this was in a superior room

2026-07-08 • via Nuitee
R
Rebekah • solo_traveller • gb
9
Excellent staff, especially the young people in the bar and restaurant
Pros:

The period of it and the features

2026-07-06 • via Nuitee
J
Joshua • couple • gb
1
No staff members and very unclean.
Pros:

The location

Cons:

On arrival, the room was full of cobwebs and dust. There was mould in the shower, and worst of all, there was poo left in the toilet.

2026-06-30 • via Nuitee
P
Patrick • extended_group • gb
7
We enjoyed our stay in the lovely old building and would possibly stay again ,but on
Pros:

Breakfast was o.k not a lot of choice for continental

Cons:

The floor tiles in the bathroom were broken and loose and coul quite easily cut your feet. The staffing level is clearly an issue,The staff were brilliant but clearly had to many tasks to perform resulting in lengthy waiting times for customers.

2026-06-26 • via Nuitee
J
Jon • solo_traveller • gb
10
2026-06-24 • via Nuitee
N
Natalie • solo_traveller • gb
9
2026-06-23 • via Nuitee
J
Jayne • couple • gb
4
Morgan was a star , went above and beyond .
Pros:

Morgan was brilliant

Cons:

Hot , stuffy , hot water came from cold tap . They got in a muddle over bar bill .

2026-06-23 • via Nuitee
G
George • solo_traveller • gb
7
2026-06-23 • via Nuitee
K
Keith Costello • solo_traveller • gb
8
Pros:

Accommodation was good, clean with comfortable bed and a nice ensuite. Staff were friendly and helpful. Good breakfast.

Cons:

Communication poor, slow wifi, low mobile signal strength and no Freeview TV. Restaurant atmosphere (Greek) could have been better, food was disappointing.

2026-06-22 • via Nuitee
R
richard • couple • gb
8
2026-06-22 • via Nuitee
D
Duncan • couple • gb
5
Very good prices but no luxury at this price point
Pros:

The staff / one guy on reception and bar was polite and efficient. Nice location and good car parking

Cons:

Room was slightly uncomfortable. Cheap mattress which didn;t feel comfortable. Curtain did not block out light as they were not fitting to the window space. Therefore works at 4;45am. I realise this in is 400 years old, but you can get blinds / curtains that will fit the space properly and ensure guests can sleep / relax. Also, the Giros on the Greek menu needs work to make it edible.

2026-06-21 • via Nuitee
P
Paul • family_with_children • gb
5
Could be a lovely hotel but lots of work needed
Pros:

Very quaint hotel
Good location
Available parking
Nice breakfast

Cons:

The bed could have been level , we slept sloping towards our heads
The shower didn’t work, only cold coming out
The TV didn’t work apart from blue screen after trying to tune
Our other room was offered as a family room with 2 x double beds and 2 singles but had 1 of each

2026-06-21 • via Nuitee
C
Cynthia • extended_group • gb
8
Enjoyable stay all round and would stay again if we are invited back.
Pros:

Lovely breakfast and clean comfy room. Near to our party that’s why we booked it.

2026-06-18 • via Nuitee
T
Thibaut • couple • be
5
Cons:

Zeer warme kamer, moeilijk te koelen

2026-06-18 • via Nuitee
F
Florence • couple • gb
8
Lovely property bursting with character. Would definitely recommend the rooms in the main building. Mattres on the thin
Pros:

Great facilities for money- en suite with bath, tea and coffee making facilities with loads of pods, great bath products including shampoo and conditioners, plenty plug sockets.

Unexpectedly great Greek restaurant for dinner and good breakfast.

Very helpful staff.

Cons:

Lots cobwebs around the windows as lots old properties do but could have done with a once over with a duster.

V v low water pressure in the shower!

I didn’t notice but heavier spouse felt mattress was on the thin side.

2026-06-11 • via Nuitee
F
Frank • solo_traveller • gb
9
2026-06-11 • via Nuitee
E
Eaton • couple • gb
9
Relaxed, and perfect for our needs
Pros:

Liked that it was old and had a lot of character, felt homely

Cons:

Nothing

2026-06-11 • via Nuitee