Zone Hotel Ipoh

Hotels
7.7 (96 reviews)
Pusat Perniagaan, 12-14 Jalan Lang Indah A/1, Jalan Lang Indah, 30010 Ipoh, Perak , Ipoh , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Poor communication
Room cleanliness issues

Categories

Cleanliness
6.45
Housekeeping did not change the bedsheets and blanket cover, indicating that cleanliness needs improvement.
Service
7.95
Some positive interactions noted, but overall coordination and communication issues affected the experience.
Location
8.95
The location is convenient near the bus terminal and city centre.
Room Quality
6.95
Room temperature and amenities, like the hair dryer, raised concerns during the stay.
Amenities
7.45
Additional requests for items like hangers were not fulfilled, impacting overall satisfaction.
Value for Money
8.45
The value for money is good, especially given the location.
Food and Beverage
7.45
No specific mentions, but service issues may affect food experience.
Overall Experience
7.95
Good experiences in location and value, but service and cleanliness must improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:07

Property Description

Convenient Location
Zone Hotel Ipoh is strategically located just a short distance away from popular shopping destinations such as Ipoh Parade and AEON Mall Kinta City.

Comfortable Accommodations
Guest rooms at Zone Hotel Ipoh are designed to provide utmost comfort with modern amenities including a flat-screen TV, air conditioning, and a seating area in selected rooms.

Ample Parking Space
With private parking available on site, guests can enjoy the convenience of bringing their vehicles and exploring the surrounding areas with ease.

To book your stay at Zone Hotel Ipoh and experience convenience and comfort in Ipoh, visit our website or call us today.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 96 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.95
Room Quality: 6.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 7.95
S
SURIYATI • family_with_children • my
10
Pros:

Saya berpuas hati bilik penginapan yg selesa dan harga yang berpatutan.. tq

2026-02-09 • via Nuitee
K
Kartika • family_with_children • my
10
2026-01-19 • via Nuitee
N
Noor Bahirah • family_with_children • my
9
Pros:

second time here and love it for a short staycation venue. quick rest before we continue our journey. value for money

2026-01-12 • via Nuitee
M
Mona • couple • my
4
Disappointed
Pros:

I have stayed at this hotel a few times before because of its convenient location near the bus terminal and city centre.

Cons:

my experience was quite disappointing due to poor communication and service coordination.
Initially, I booked for one night and later decided to extend my stay. I had already sent a message via WhatsApp to inform the hotel, but there was no response.
On the night of my stay, I reported that the hair dryer in my room was not functioning. The staff provided an extra hair dryer, which I appreciated.
However, the next morning at around 9:30 AM, a staff member knocked on my door asking to repair the hair dryer. This was very disturbing as I was sleeping..
Later, at 11:30 AM, the front desk called again to remind me about check-out, which further disrupted my rest. Overall, the communication between the night shift and morning shift staff was not well coordinated.
I also requested three extra hangers, but was informed that there were none available. At around 0105pm, I requested for my room to be made up. While waiting, I went for lunch. After the room was cleaned, no one informed me, and I waited at the lobby until I personally went to ask the front desk.
Housekeeping did not change the bedsheets and blanket cover in Room 1045. A small red lipstick stain on the bedsheet was still there, indicating the linen was not replaced. This was disappointing and needs improvement.
I had to remind the front desk staff to extend my room key. As a guest, I feel this should have been handled proactively by the staff without the need for repeated reminders.
The location of the hotel is good, but I hope the management can improve staff communication, service coordination, and guest handling to ensure a more comfortable and restful stay for guests.

2026-01-05 • via Nuitee
M
Mimiey • couple • my
10
2026-01-03 • via Nuitee
N
Norhayati • family_with_children • my
7
2025-12-28 • via Nuitee
G
GeeJamhari • couple • my
8
2025-12-27 • via Nuitee
C
Chris • couple • my
5
The corridor should put on more lightings
Pros:

Convenience

Cons:

The Staff were friendly.

2025-12-26 • via Nuitee
N
Noor Zalina • couple • my
7
Good place for traveler
Pros:

The location and value for money

Cons:

To improve on the air freshener to make the hotel smell fresh

2025-12-11 • via Nuitee
M
Mohd • couple • my
8
2025-12-04 • via Nuitee
K
Khin Yip • couple • my
8
2025-12-01 • via Nuitee
L
LEI • extended_group • my
7
2025-11-25 • via Nuitee
U
Uzma • couple • my
5
2025-11-15 • via Nuitee
A
AHMAD MARTADHA • family_with_children • my
8
2025-10-05 • via Nuitee
A
Amin • solo_traveller • my
6
2025-10-03 • via Nuitee
C
Ceq • couple • my
10
2025-09-16 • via Nuitee
J
Jai0805 • extended_group • my
8
2025-09-16 • via Nuitee
L
LOW • couple • my
8
2025-09-16 • via Nuitee
N
Nur farhana • couple • my
9
2025-09-12 • via Nuitee
M
MOHAMAD RIDZUAN • couple • my
9
keseluruhan ia memuaskan dan memadai dengan nilai yang telah dikeluarkan.We cant back
Pros:

Hotel Bersih dan Sentiasa Wangi , keadaan terkawal walaupun tetamu ramai tapi masih lancar dalam berurusan

Cons:

Bilik Starika terlalu panas dan tiada lubang udara , alat seperti starika yang rosak tidak di ganti dengan yang lebih baik

2025-09-08 • via Nuitee