Hotel Plaza Sol

Hotels
•
Independent
8 (2319 reviews)
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299 , Boca del Río , MX
52-2291603089

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Casino
Designated smoking area
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Elevator problems

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness issues, such as hair from previous guests and cleaning standards not met.
Service
8.36
Overall, the service was described as friendly and efficient, despite a few operational issues.
Location
8.9
Many reviews praised the location as excellent, being close to important spots and the beach.
Room Quality
7.35
Concerns about room conditions, such as no windows and occasional issues with cleanliness.
Amenities
7.88
Amenities received mixed reviews; good but some issues noted like elevator functionality.
Value for Money
7.84
The hotel offers decent value but could improve based on room quality and service consistency.
Food and Beverage
8.39
Breakfast received remarks as acceptable and good, enhancing the overall experience.
Overall Experience
7.86
Overall feedback was positive, with notable upsides despite several flagged concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:46

Property Description

Recreational Opportunities and Relaxation
Head straight for the casino or take a dip in the outdoor pool. Unwind further in the fitness center or grab a snack at the onsite snack bar/deli.

Convenient Amenities
Enjoy complimentary Wi-Fi, shopping on-site, and unwind at the bar/lounge or poolside bar. Take advantage of the 24-hour business center, front desk, and free self-parking.

Comfortable Accommodation
Experience comfort in the 67 air-conditioned rooms with Smart TVs, premium bedding, and rainfall showerheads in the bathrooms. Stay connected with complimentary Wi-Fi and cable programming.

When you stay at Hotel Plaza Sol in Boca del Río, you're just steps away from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Book now for a perfect blend of leisure and convenience.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
E
Esperanza • couple • it
4
Non accogliente
Pros:

La posizione

Cons:

All’arrivo devi lasciare con la carta di credito una cauzione di $1000 pesos per i probabili guasti che fai. Non c’era carta igienica. La doccia faceva fatica a far uscire l’acqua. Stitici anche con gli asciugamani. Non rappresenta le stelle che pubblicano

2026-02-13 • via Nuitee
C
Chan Matú • family_with_children • mx
10
Pros:

La ubicación

Cons:

Camas incómodas

2026-02-12 • via Nuitee
Y
Yanet • family_with_children • mx
10
2026-02-11 • via Nuitee
A
Ares • family_with_children • mx
10
2026-02-09 • via Nuitee
T
Torres • family_with_children • mx
10
Pros:

The staff was very nice, breakfast was really good and the view in pool was great

2026-02-09 • via Nuitee
F
Fermin • solo_traveller • mx
8
2026-02-09 • via Nuitee
M
Maroun • solo_traveller • ae
5
Pros:

The location is amazing

Cons:

The breakfast is the same everyday and not that tasty! The bad smell of the moisture in the corridors and rooms is sometimes strong!

2026-01-31 • via Nuitee
M
Mario • family_with_children • mx
10
2026-01-31 • via Nuitee
M
María Del Carmen • family_with_children • mx
8
Pros:

La vista desde el balcón

Cons:

Le falta mantenimiento, mucha humedad y parte del personal no es muy amable

2026-01-30 • via Nuitee
N
Norma Roxana • family_with_children • mx
10
Pros:

Su ubicación del hotel y comodidad de la habitación, muy cerca de restaurantes

2026-01-27 • via Nuitee
P
Patricia • family_with_children • mx
9
Pros:

El tamaño de la habitación

Cons:

El elevador falla mucho

2026-01-27 • via Nuitee
M
Maria Eugenia • extended_group • mx
8
Pros:

La ubicación es perfecta y el personal muy amable!! las Habitaciones son muy sencillas asi como las vestiduras de la cama pero eso si muy limpio todo!!

Cons:

Las sabanas muy sencillas, nos son confortables

2026-01-27 • via Nuitee
R
Rojas Sandoval • family_with_children • mx
8
Limpio y ubicado
Pros:

Está bien ubicado , tienen estacionamiento techado . Todo limpio y personal amable

Cons:

Que no tenga paso directo a la playa , por lo demás está bien.

2026-01-26 • via Nuitee
A
Ayran • family_with_children • mx
8
Pros:

Ubicación e instalaciones

Cons:

Las toallas ya se notan bastante viejas y el elevador presenta fallas

2026-01-25 • via Nuitee
O
Omar David • family_with_children • mx
7
2026-01-25 • via Nuitee
P
Paola Cecilia • extended_group • mx
9
2026-01-24 • via Nuitee
N
Nahum • extended_group • mx
10
2026-01-23 • via Nuitee
M
Marisol • family_with_children • mx
9
Pros:

La ubicación

Cons:

Que la habitación era completamente cerrada sin ventanas y que me pidieran 1000 de garantía y que los cargarán a mi tarjeta de crédito,eso no me agrado porque si hay algún tema con el banco los del hotel no responderán

2026-01-23 • via Nuitee
C
Carmina • family_with_children • mx
10
Pros:

Buen hotel. Buena relación calidad precio. El desayuno gratuito es muy bueno.

2026-01-23 • via Nuitee
A
Ana Paulina • extended_group • mx
8
Relación calidad precio
Pros:

Excelente ubicación y desayuno!

Cons:

La habitación olía mucho a humedad y se escuchaba demasiado ruido. Música fuerte.
Habitación 116

2026-01-22 • via Nuitee