GuestHouse Lugano Center by LR

Hotels
7.7 (3649 reviews)
2 Via Silvio Calloni , Lugano , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Lack of kitchen utensils
Messy bathroom setup
Additional costs for amenities

Categories

Cleanliness
7.05
Multiple mentions of issues related to the absence of kitchen items and messy bathrooms suggest room for improvement.
Service
8.55
The staff was friendly and helpful, which positively affected the stay.
Location
8.55
Several reviews highlighted the great location near central attractions.
Room Quality
7.55
Rooms were described as dated but acceptable for the price; some issues like missing utensils were noted.
Amenities
6.55
Lack of necessary kitchen items and charges for additional utensils negatively impacted the rating.
Value for Money
8.05
Good value for money based on location and overall quality, but additional costs for kitchen items detracted from this.
Food and Beverage
7.55
Some positive comments about kitchen setups, but the absence of cooking essentials was a negative.
Overall Experience
7.75
Guests expressed general satisfaction despite some issues, leading to a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:52

Property Description

Convenient Location
GuestHouse Lugano Center by LR is conveniently situated just 2.1 km from Exhibition Center Lugano. Local attractions like Art Museum Lugano and Monte San Salvatore are a short 6-minute walk away, making it an ideal choice for travelers looking to explore the city.

Comfortable Rooms with Amenities
All rooms at GuestHouse Lugano Center by LR are equipped with private bathrooms and kitchenettes, ensuring a comfortable stay for guests. The rooms also feature air conditioning and wardrobes, providing convenience and a homely feel during your visit.

Recreational Activities
Guests can enjoy the popular cycling and hiking opportunities in the area, with bike hire services available at the accommodation. Whether you prefer outdoor adventures or leisurely exploration, the hotel offers options for all preferences.

Experience comfort and convenience at GuestHouse Lugano Center by LR. Book your stay now for a memorable trip to Lugano.

Important information:

The city tax includes the Ticino ticket, which entitles guests to free use of trains and buses as well as other advantages and discounts throughout the canton of Ticino. Please contact the accommodations for further information.

Please note that the kitchenette must be left in a clean condition. Otherwise the property can charge an additional cleaning fee of CHF 25 per day.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.7
Based on 3649 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.75
A
Alessandro solo_traveller it
9
Ottimo
Pros:

Rapporto qualità prezzo ottimo

Cons:

Mancano alcuni dettagli come il poggiatesta del letto 1 solo comodino e non puoi accendere o spegnere la luce da letto, ma solo un abajour da un lato solo

2026-08-29 via Nuitee
A
Antonio family_with_children it
9
Pros:

Personale cordiale, struttura pulita e confortevole

2026-08-28 via Nuitee
M
Mansour extended_group ch
8
Pros:

Le déco de la réception, accueil amical

Cons:

La chambre était plus petite que sur les photos

2026-08-27 via Nuitee
J
Jana-Maria solo_traveller de
3
2026-08-27 via Nuitee
extended_group tw
5
第一晚住宿被人兩次試圖開門把,當晚用booking聯絡飯店跟booking端都沒有人回覆、協助解決問題(事後也沒有關心或處理),只能自己不安的過一整夜。
Pros:

有冷氣!

Cons:

1. 雖是訂有廚房的房型,但沒有附廚具,必須另外再花錢跟他們借。
2. 浴室狹小,洗澡的地方連伸展都不行,只能直立立洗澡。

2026-08-27 via Nuitee
O
Oana solo_traveller ro
9
2026-08-26 via Nuitee
L
Lorena solo_traveller it
7
2026-08-26 via Nuitee
K
kozyreva couple it
10
2026-08-26 via Nuitee
N
Nadine couple de
9
Pros:

Schöne Zimmer in einem super schönen Gebäude nahe des Sees und kostenloses Ticino Ticket

2026-08-26 via Nuitee
L
Linda solo_traveller gb
10
Great value for money
Pros:

The spacious room for all 7 of us. The air-conditioned works great. It was very clean and the staff were so helpful and kind.

Cons:

Nothing not to like!

2026-08-25 via Nuitee
E
EDUARDO extended_group us
8
Reasonably priced and conveniently located
Pros:

Good location, helpful staff, clean and comfortable. Excellent transportation right across the street. Staff provided free transportation cards that were highly appreciated. They also recommended a very good restaurant around the corner.

Cons:

Rooms are rather small but good enough for two people.

2026-08-25 via Nuitee
S
Saber solo_traveller ch
8
2026-08-25 via Nuitee
M
Michael extended_group ch
9
2026-08-25 via Nuitee
M
Matthew solo_traveller nl
8
Pros:

Spacious, comfortable, great value for money

Cons:

Room interior was clean but a bit old

2026-08-24 via Nuitee
C
Charlotte solo_traveller gb
7
Good location and affordable, until you pay the damage deposit
Pros:

The room was clean and comfortable. The location was great and extremely close to the local bus stop, which took us to the centre of Lugano. The city tax includes a ticket you can use on public transport.

Cons:

The only downside for us was the 250CHF deposit, which is not mentioned prior to booking. A 150CHF damage deposit is mentioned in their policies, but not 250. The host mentioned it was because of our dog, but we had already paid a cleaning fee for him. We were subsequently short on money and had to pay out to convert more cash. We then had to wait for this to be returned to us, which was almost immediately to be fair, but by which point we had left Switzerland and were in Italy. We feel this charge should be mentioned, so that travellers can plan appropriately, or ensure they have a credit card to hand.

2026-08-24 via Nuitee
D
Daisy extended_group de
8
Pros:

Sehr nettes Personal und zuvorkommend. Sauberes Zimmer.

2026-08-24 via Nuitee
R
Rosa solo_traveller us
10
Pros:

I appreciated the coordination and information provided, as well as the very polite manner of the staff at the front desk.
P

Cons:

Everything was good.

2026-08-24 via Nuitee
C
Catherine solo_traveller fr
7
2026-08-22 via Nuitee
P
Patricia solo_traveller hu
6
A szemüveges recepciós hölgy nagyon kddves volt.Viszont németul nem beszelnek ez kicsit rossz volt.A szoba lehetne moder
Pros:

Elhelyezkedés

Cons:

Kicsit “puritán”illetve hangos ha az utcára néző a szoba és a szomszéd is áthallatszik. A felszereltség lehetne jobb is.

2026-08-21 via Nuitee
K
Khava family_with_children ch
6
2026-08-20 via Nuitee