The Connor Serviced Residences Managed by HII

Hotels
8.9 (159 reviews)
Corner Eisenhower St, Club Filipino Avenue, , Manila , ph

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cozy rooms
Cons:
Weak water pressure
Extra charges for beds

Categories

Cleanliness
8.69
Multiple reviews praised the cleanliness, stating that the hotel was new and clean.
Service
9.16
Staff were described as very friendly and accommodating, with specific mentions of helpful staff resolving issues.
Location
9.2
Numerous reviews highlighted the excellent central location and easy access to the mall.
Room Quality
8.65
Rooms were mentioned as cozy, but there were some complaints about bed size.
Amenities
8.68
Amenities received positive mentions, notably the clean swimming pool.
Value for Money
8.64
Overall value was described as good but mentioned extra charges for additional beds.
Food and Beverage
9.09
Not explicitly mentioned in reviews.
Overall Experience
9.06
Overall experience discussed positively, indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:59

Property Description

Luxurious Accommodation
Immerse yourself in elegant comfort with air-conditioned rooms and flat-screen TVs in every suite.

Refreshing Outdoor Pool
Take a dip in the sparkling outdoor pool and soak up the Manila sun for the perfect holiday relaxation.

Convenient Location
Stay close to popular attractions like Shangri-La Plaza and SM Megamall for easy access to entertainment and shopping.

To book your stay at The Connor Serviced Residences Managed by HII, reserve now for an unforgettable experience.

Important information:

Please be aware that Parking lot First comes first serve basis and property has 40 available parking only.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 159 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 9.06
R
Renata solo_traveller ch
10
2026-03-14 via Nuitee
R
Renata solo_traveller ch
10
2026-03-14 via Nuitee
R
Renata family_with_children ch
10
2026-03-11 via Nuitee
R
Rosanna family_with_children ch
9
2026-03-09 via Nuitee
N
Napoleon extended_group au
10
I enjoyed my comfortable, convenient and safe stay at The Connor.
Pros:

Location was perfect for the event I attended.

Cons:

N/A

2026-03-08 via Nuitee
P
Petrus family_with_children nl
9
2026-03-08 via Nuitee
J
Judy family_with_children ph
10
Pros:

Family-friendly place near the mall, and there's a playground and even the pool is kid-friendly

Cons:

Priced almost like a five-star hotel

2026-03-07 via Nuitee
M
Minchuan couple tw
9
2026-03-06 via Nuitee
M
Minchuan couple tw
10
Pros:

地點很好!附近餐廳很多!購物方便!

Cons:

床墊太高!

2026-03-04 via Nuitee
M
Michel family_with_children us
8
Pros:

Loved the location. Proximity & access to the Green Hills mall. Clean, well appointed rooms. Great gym and Pool

Cons:

Check in staff and bit rigid almost unfriendly.Some rules did not make sense. Difficult to get extra towels and bedding.

2026-03-04 via Nuitee
M
Minchuan couple tw
10
第一天住床墊太軟,跟櫃檯反應!立即得到改善!
Pros:

地點很好!靠近超市、百貨公司

Cons:

洗髮精、沐浴用品很差

2026-03-04 via Nuitee
G
Geraldine family_with_children us
9
Pros:

Location, amenities

Cons:

Smelled like the septic tanks were dirty in the lobby area

2026-02-26 via Nuitee
B
Bryan family_with_children ph
2
It was extremely disappointing. We did not get parking (ended up paying extra 1,800 for parking), poor performance from
Pros:

Location (being adjacent to a shopping center), they have a clean gym and a decent pool

Cons:

We stayed in this hotel twice already. The first time was not a good experience but we were forgiving because they said that they were in soft opening.

Several months later we went back again expecting that the services have improved. We were proven wrong once again. Here are the things that disappointed us:

1. Parking - we were informed that they ran out of parking. I requested the front desk to call me next morning as soon as someone checks out. I did not get a call the next day. I ended up paying PHP 1,800 for parking for two nights.

2. Front Desk - they do not seem to know what they are doing. They could not keep track of our requests. On top of our issue on our request for parking, We called them to have our room cleaned. When we went back in the afternoon, it was exactly the same as how we left it.

3. Bathroom - there was a foul smell from the bathroom throughout our stay. We could not stand the smell so we had the bathroom closed the entire time. The shower mat even had molds in it.

4. Pool - the pool did not have a lifeguard on duty. This should be a standard protocol for safety of guests.

Overall, it was not a great experience. The only good thing about the hotel was it was right beside greenhills shopping center. If they do not fix these, I will not recommend staying in this hotel unfortunately.

2026-02-23 via Nuitee
J
Jeanne family_with_children om
10
Amazing stay in GH
Pros:

Everything! Hopefully the standard and quality of the residences would not change ☺️ we’ll definitely book again whenever we’re in MNL.

Cons:

The trash bins inside the rooms were a bit too small, although you could always call for collection with their 24/7 housekeeping team.

Thank you Connor team!

2026-02-13 via Nuitee
L
Leilani family_with_children us
10
Pros:

Location, mall access, amenities

Cons:

Some housekeeping staff are great, some are not the best.

2026-02-12 via Nuitee
T
TAKASHI family_with_children ph
9
綺麗で快適なコンドタイプのホテル
Pros:

出来立て?の綺麗なコンドなので快適、隣接するグリーンヒルズショッピングセンターも新しく生まれ変わり綺麗になっている。雨が降っても全く濡れずにアクセスできるので非常に便利だった。

Cons:

特に無いですが価格がすこし高めかな?|

2026-02-12 via Nuitee
P
Pinar couple dk
6
Cons:

Rooms facing the street are very noisy due to traffic.

2026-02-10 via Nuitee
M
Matthew solo_traveller au
8
2026-02-10 via Nuitee
family_with_children tw
8
2026-02-10 via Nuitee
W
wilfredo family_with_children ph
8
Pros:

Clean and accessible to GH mall

Cons:

Low water pressure

2026-02-08 via Nuitee