Serenity Luton Suite Near Mall

Hotels
6.3 (26 reviews)
125 Cowper St , Luton , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good water pressure
Helpful staff
Cons:
Room was too small
Bad smell in the room

Categories

Cleanliness
5.24
The shared kitchen was clean, but the room was tiny and had a smell of smoke.
Service
7.71
Staff was kind and helpful, although there were issues with check-in.
Location
6.75
Location was not familiar, and the hotel seemed cheap but came with significant drawbacks.
Room Quality
4.2
The room was too small for two people and difficult to navigate, plus it smelled of smoke.
Amenities
7.23
Water pressure was good, and WiFi was easily accessible.
Value for Money
6.19
You get what you pay for; the low price comes with a lot of drawbacks.
Food and Beverage
6.54
Not mentioned; standard quality for this hotel tier.
Overall Experience
6.51
Overall stay was disappointing with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Garden and Street Views
Enjoy the serene views of the garden and quiet street from your accommodation, enhancing your overall stay experience.

Fully Equipped Kitchen
Make yourself at home with our kitchen facilities, complete with a dishwasher, oven, and microwave for your convenience.

Convenient Location
Located near popular attractions like Watford Junction and Knebworth House, our property provides easy access to nearby points of interest.

To book your stay at Serenity Luton Suite Near Mall, visit our website now.

Important information:

Parking is subject to availability due to limited spaces.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 26 reviews
Cleanliness: 5.24
Service: 7.71
Location: 6.75
Room Quality: 4.2
Amenities: 7.23
Value for Money: 6.19
Food and Beverage: 6.54
Overall Experience: 6.51
C
Claudiu couple gb
10
2026-01-19 via Nuitee
F
FELIX G couple zw
6
2026-01-05 via Nuitee
J
Jaime couple jm
2
Lesson learned
Pros:

Although i had to call more than once to get into the house and find my room, the staff was kind and helpful.
The water pressure was good as well. The shared kitchen was clean and put together. The WiFi was easily accessible.

Cons:

Listen! We are not familiar with the area of Luton, and so when I saw this place very cheap, I wasn't sure how to feel, but I thought i should take a chance.
Oh my goodness, first of all, I had to call twice before being told which room is ours and how to get in with the code assigned to our room. When we got in, the room was put together as much as it could've been. The bed was spread, the floor was clean, but the room was so tiny it should not have been classed as a double room. There is no way that two people could move around comfortably. The water pressure was great, but, bathroom was so tiny that if you intended to sit on the toilet, you better go in with your back turned because there was no space to turn around once ein the bathroom.
Also, there were signs displayed around about not smoking and about keeping the noise level down, but as soon as we opened the door, the room stank of smoke. We decided to stay the night as it was too late to get another room at that time and soon regretted it as we were woken at 4am by screaming and moaning.
Needless to say, we felt like we were sleeping in a literally hole in the wall and ended up staying one night out of the three nights that was initially booked.
Never again, but u get what u pay for, i suppose

2025-08-04 via Nuitee
M
Mercy solo traveller ng
7
Good
2025-06-26 via Nuitee
A
Ashley young couple gb
5
Passable
2025-06-23 via Nuitee
F
Farrukh young couple gb
10
neat and well managed cosy place to relax
Pros:

location is very good. both for luton shopping areas and airport. walkable street. well managed property, rooms are not huge but great to have attached bathrooms. shared kitchen was neat and clean with utensils available to warm the meals etc. tea and coffee was available in the kitchen. overall good experience.

2025-03-25 via Nuitee
A
Ahmed young couple gb
10
Great Stay!
Pros:

Perfect easy cosy and comfortable
Friendly environment
Perfect for the price

2025-03-15 via Nuitee
M
Mohammed review category business travellers gb
7
Good
2025-01-29 via Nuitee
W
Westhorpe young couple gb
5
Passable
Pros:

Comfortable bed

Cons:

Smoke alarm covered with a rag

2025-01-29 via Nuitee
M
Manzoor young couple gb
1
Bad
Pros:

Creepy and nosey staff.
No health and safety guidelines followed

Cons:

No security for guests or ways to contact anyone for help if needed

2024-12-20 via Nuitee
H
Hamilton solo traveller gb
7
Good
Pros:

Rough location but matched the price. no TV but facilities were clean and staff, ehen there, were amenable and friendly..

Cons:

nothing

2024-12-09 via Nuitee
B
Bernard review category business travellers gb
1
worst booking ever.
Cons:

Don't book this place unless you don't drive.
The people who run this place are so arrogant.

2024-12-07 via Nuitee
M
Mihail solo traveller ro
2
Very poor
Pros:

Almost nothing.

Cons:

No parking space .
Very difficult access in the house and room.
Bathroom stinks.
Very small room and tiny bathroom.
No furniture.

2024-11-25 via Nuitee
S
Sharon solo traveller il
5
Suitable for a place to rest your head
Pros:

Area is quiet indeed and it was what I needed for only one night to rest before a long flight

Cons:

No bathroom ventilation so there is damp smell in bathroom, for that reason I did not use it

2024-10-10 via Nuitee
A
Alison review category business travellers gb
6
Pleasant
2024-10-10 via Nuitee
R
Richard young couple gb
3
Poor
2024-10-09 via Nuitee
S
Steve solo traveller gb
7
Good
2024-10-05 via Nuitee
S
Steve solo traveller gb
9
Stunning, Quiet and Clean Budget Friendly Accommodation.
Pros:

Super communication from the hosts.
I found myself at the last minute in need of a reasonably priced room in Luton at 10 pm on a Saturday night. I found this property after a search and was so grateful to see I could arrive up until 12 midnight.
Within an hour I was on my way to the property.
I had all the entry codes and very clear rules of the property clearly communicated to me in a very prompt manner.
My room was for a single person, but had an extremely comfortable double bed!!!
It also had an en-suite shower room with toilet!!!....the privacy was very nice.
Quiet location, and very quiet house regarding the other guests in the additional rooms.
Room and bedding, towels were generous and super fresh....even shower gel was provided.
A community kitchen was clean and readily accessible.
A generous 11 am checkout time too....I actually slept 9 hours straight!!!.
I couldn't recommend the property any higher.

Cons:

Nothing

2024-09-22 via Nuitee
יאיר solo traveller il
10
Exceptional
Pros:

quiet place

Cons:

far from the center

2024-09-20 via Nuitee
B
Baby solo traveller gb
9
Superb
2024-09-17 via Nuitee