Mirada Del Lago

Hotels
8.7 (32 reviews)
HISARCIK MAH. MEHMET OZHASEKI BULVARI MIRADA DELLAGO OTEL NO : 1293 MELIKGAZI , Erciyes , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Outstanding staff
Great location
Excellent food
Comfortable rooms
Spa and shuttle services
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed feedback on value for money

Categories

Cleanliness
8.1
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was generally exceptional and highly appreciated by guests.
Location
8.9
The hotel is located in close proximity to key landmarks and with convenient shuttle services.
Room Quality
8
Rooms were comfortable and well-maintained, with some minor issues reported.
Amenities
7.8
The provided amenities were satisfactory, with positive feedback on the spa and shuttle services.
Value for Money
6.9
Mixed reviews regarding value for money, with some guests feeling it was expensive while others found it reasonable.
Food and Beverage
8.4
Breakfast and restaurant services were highly praised for variety and quality.
Overall Experience
8.1
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:35

Property Description

Stylish Hotel for All Seasons in Turkey

Indulgent Spa and Recreation
Enjoy the indoor swimming pool, spa centre, and free Wi-Fi. Ski on Mount Uzaklıktadır just 300 meters away, with ski equipment rental and tuition available. Relax with sauna, massages, and a library on-site.

Comfortable Accommodations and Dining
All rooms feature digital TV, en suite bathroom, and minibar. The restaurant offers buffet and à la carte dining, while the lobby bar serves snacks. Don't miss the Vitamin Bar and on-site nightclub.

Convenient Location and Services
Located 25 km from Kayseri, the hotel offers free on-site parking and a shuttle service. Experience the perfect blend of relaxation and adventure at Mirada Del Lago.

Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 32 reviews
Cleanliness: 8.1
Service: 8.7
Location: 8.9
Room Quality: 8
Amenities: 7.8
Value for Money: 6.9
Food and Beverage: 8.4
Overall Experience: 8.1
M
Mehmet couple ua
7
Pros:

Hiçbir kış otelinde saat 21.00’da yemek bitmez, restoran kapanmaz! Müşteriye İlk defa kış tatili yapıyor gibi davranılmaz! Dünyanın her yerinde açık büfe akşam yemeği 19.00-22.00 arasındadır!

2025-04-19 via Nuitee
M
Mounir family_with_children tn
10
Pros:

Highly recommended ! Mirada del Lago offers an exceptionnal experience, thanks to its outstanding staff and director Mr.Mesut, Who ensures unparalleled hospitality and warmth!

2025-04-04 via Nuitee
I
Irina family_with_children pt
10
Amazing stay at the charming hotel
Pros:

Outstanding staff – Super helpful and friendly, from reception to the bar, kitchen, restaurant, and ski rental.
• Amazing location – Just a 3 minute drive to the ski slopes.
• Convenient ski shuttle – Runs every 15 minutes to the slopes.
• Excellent food – Great variety, including delicious local cuisine.
• Cozy and warm atmosphere – Very comfortable, with a dedicated place to dry ski boots, and nice fireplaces at the lobby
• Affordable pricing – Great value for money.
• Charming hotel – Beautiful, inviting, and well-maintained.
• Perfect experience overall – Everything was fantastic!

Cons:

Everything was perfect

2025-03-15 via Nuitee
O
Oleksandr family_with_children ua
10
2025-03-09 via Nuitee
S
Schmitzer family_with_children ro
10
2025-03-06 via Nuitee
A
Aleksandra family_with_children ru
10
У отеля сделать пешеходный переход через дорогу
Pros:

Мы отдыхали семьей 4 дня в отеле, нас было четыре взрослых, нам было тесно в номере и по нашей просьбе нам дали более большой номер. Мы были в восторге от заботы, питания, трансфера на гору, спа-салона.

Cons:

Единственное что нам было некомфортно, очень жесткие матрасы на кроватях

2025-03-06 via Nuitee
M
Mahmut couple tr
1
Cons:

Sözde 5 yılız otel ama butik bir otelin bile kalitesine yaklaşmıyor. Isınmayan odalar, eski eski banyolar, eski tahtadan pencereler..
sigara içme alanı yok, otelin dışına -30 derecelerde sigara içmeye gidiliyor. En azından bir kış bahçesi yapılabilir.

2025-03-03 via Nuitee
T
Talip couple nl
1
Zeer teleurstellend
Pros:

Niks

Cons:

Eten was waardeloos. Heb 2 avonden maar daar gegeten. De rest van de week zijn we buiten gaan eten. We hadden het geluk dat we een huur auto hadden.
Zelfs een fruit sapje in de ochtend moet je extra voor betalen

Bedden zijn klein en de kamers ook

2025-02-24 via Nuitee
J
Jawad couple gb
10
Pros:

The hotel it self I wouldn't stay is 5star but more 4/star but I paid £900 for 5 night where has the 5star hotel like Radisson blue wanted 3500

Our room got upgraded
Staff are really nice and friendly and a lot of them can speak English as in summar there work at the bodrum hotel,

The hotel and room were nice and clean bit room are a bit outdated but I did pay less then half then what other hotel would charge ,

The ski resort is 10 min away walk but there had shuttle bus ran every 5 min so we never had to wait long

It had a nice pool and Sunna spa

Also if you have back issue there was an Indian lady she really sorted my back issue out , she highly recommended

The only issue I found was the room were to hot, I turn the radiator down to 2 and I still had to open the window

Cons:

Room to hot

2025-02-21 via Nuitee
S
Sarah couple gb
10
Fantastic
Pros:

Very clean and quality fittings. Food was plentiful and varied - our compliments to the soup chef!! we loved every soup, and all the cheeses in particular. We really enjoyed the afternoon tea coming back from skiing. We LOVED the spa and hammam - highlight of each day! One day we paid for massages from Aya and Putu which were really the best massages we ever had! Thank you!

Also really good was the shuttle up and down the main road making it easy to return from the gondola to the hotel.

Cons:

First few nights our room was so hot we could not sleep, but the hotel kindly changed our room and after that we slept well.

2025-02-20 via Nuitee
V
Vladimir family_with_children tr
8
2025-02-17 via Nuitee
D
Demirtaş extended_group tr
10
Mükemmel , konforlu , güleryüzlü samimi hizmet .
Pros:

Herşeyden memnun kaldık , girdiğimiz andan itibaren sıcacık konforlu hissettik . Çalışanlar çok güleryüzlü . Odalar çok güzel . Özellikle yemekler çok güzel . Çay saati de favorimiz . Otelin alt katından kayak malzemesi kiralayabiliyorsunuz bu da çok konforlu . Kayak pistlerine 15 dk ya bir servis var . Kesinlikle tekrar geleceğiz . Öneri olarak , bi apres parti güzel olurdu. Bir de havuz sıcak havuz olsaydı mükemmel olurdu.

Cons:

Beğenmediğimiz hiç bir şey olmadı .

2025-02-09 via Nuitee
C
Chubukraken family_with_children tr
9
Erciyes trip
Pros:

The food is exceptional, the staff is super nice and helpful, rooms were decent. nice spa. shuttle to the main area every 15 minutes. cozy place overall

Cons:

ski equipment rental doesn't have enough range of snowboards. ski equipment is sufficient though.

2025-02-09 via Nuitee
S
Serap couple de
10
2025-02-07 via Nuitee
V
Viacheslav family_with_children cy
8
Если есть снег, однозначно надо ехать.
Pros:

Персонал на ресепшен говорящий по русски. В прокате тоже говорят по русски. Хороший выбор горнолыжного снаряжения и хорошие завтраки с ужинами.

Cons:

Хотелось бы больше двухспальную кровать и поудобнее матрас.

2025-02-02 via Nuitee
M
Mabongi family_with_children za
10
The staff was exceptional - we had an accident on the slopes - the staff went above and beyond to ensure our stay was co
Pros:

Easy access to the ski slopes with a shuttle every 15min
Had a variety of food options at the dining restaurant

2025-01-28 via Nuitee
H
Hacii extended_group nl
10
Heerlijke hotel met vrolijke personeel
Pros:

Wat heerlijke hotel met uitgebreide ontbijt en avondeten. Locatie was ook top. Je kon om de 10 min met een pendelbusje van een rit van 5 min naar skipiste. Personeel was ook aangenaam vrolijk en behulpzaam. Cennet en Sevim van de housekeeping maakten ons verblijf extra aangenaam. We hebben ook heerlijk kunnen genieten van de spa-faciliteiten en zwembad en ook daar krijgt personeel een dikke 10.

Cons:

Nvt

2025-01-17 via Nuitee
B
Beste solo_traveller tr
10
2025-01-12 via Nuitee
O
Olivia extended_group au
9
Pros:

We enjoyed a fantastic new year’s skiing trip at Mirada. They organised our gear hire, gave good advice on the lift passes and arranged our airport taxi. We came on New Years and didn’t realise this would include a wonderful new year’s feast celebration in the cost. What a joy, we welcomed 2025 in style.

2025-01-09 via Nuitee
V
Vadim couple ru
9
2025-01-07 via Nuitee