Zimbali Lodge by Dream Resorts

Hotels
1 Lodge Lane, Zimbali Coastal Estate , Ballito , ZA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location
Cons:
Cleanliness issues
Room updates needed

Categories

Cleanliness
6.71
Several guests reported rooms being dirty and in need of maintenance.
Service
9.18
Staff was frequently noted as exceptional and helpful.
Location
8.72
Great location close to the airport and beautiful scenery.
Room Quality
7.17
Rooms are comfortable but some parts felt dated and in need of modern updates.
Amenities
8.2
Complimentary tours and nice pool area were positively noted.
Value for Money
8.16
Generally seen as good value, with some criticisms on changes to amenities like the minibar.
Food and Beverage
7.71
Breakfast was praised, but some noted it lacked consistency in quality.
Overall Experience
8.18
Mixed reviews but overall a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:53

Property Description

Tranquil Retreat in Zimbali Coastal Resort

Luxurious Accommodation
The rooms and suites at Zimbali Lodge offer a colonial-style experience within the indigenous forest. Enjoy stunning views from your balcony overlooking the forest or golf course. Unwind in the free-standing Victorian bathtubs or take a refreshing shower in the spacious bathrooms.

Relaxation by the Infinity Pool
Indulge in ultimate relaxation by the infinity pool, surrounded by swaying palm trees. Whether you're soaking up the sun or taking a refreshing dip, this serene setting is perfect for unwinding during your stay.

Convenient Location
Ideally situated just a short drive from Durban, Umhlanga, and Ballito, Zimbali Lodge offers easy access to key attractions. Plus, with King Shaka International Airport a mere 20 minutes away, your journey to relaxation is seamless.

Book your stay at Zimbali Lodge for a tranquil and luxurious retreat amidst nature's beauty.

Important information:

Due to the current lockdown in South Africa, kindly take note of the following property guidelines:
-The property will operate between 08:00 and 19:00. No services will be offered outside these hours.
-Guests are asked to take note of the 22:00 lockdown effective throughout the country.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
R
Refilwe • solo_traveller • za
10
Pros:

Friendly and helpful staff, beautiful surroundings, great amenities and clean facilities!

2026-09-18 • via Nuitee
C
Celeste • couple • za
4
Beautiful property, but the dishonest shuttle 'service' and dismissive staff leave a lasting bad taste
Pros:

The bed and the pillow were very comfortable and the rooms are beautiful!

Cons:

Before booking, I specifically searched for hotels offering an airport shuttle, and this hotel's shuttle service was a deciding factor. I confirmed pick-up times and the shuttle's collection point in advance. On arrival, however, I was asked to pay R500 for the "shuttle" — only to discover that the hotel doesn't actually operate one. Instead, they charge guests R500 simply to phone a third-party company to arrange the transfer. Had this been disclosed upfront, I would have arranged my own transport, as I did on the return trip for R168.

This is a significant, deliberate misrepresentation, and the hotel showed no willingness to acknowledge it. When I raised the issue with reception, staff spoke over me and didn't allow me to finish a sentence — a genuinely poor way to handle a legitimate complaint.

Dinner was underwhelming and not worth the price; breakfast was the better meal of the two.

A beautiful property, but the dishonesty around transport and the attitude at reception have left me undecided about returning.

2026-09-17 • via Nuitee
H
Heinrich • couple • za
8
Very happy with our stay!
Pros:

The location of the resort is absolutely perfect.

Cons:

The Spa didn't meet our expectation.

2026-09-16 • via Nuitee
L
Lee-Anne • couple • za
7
Was a lovely one night stay to celebrate our 23rd wedding anniversary
Pros:

Beautifully decorated

Cons:

Sadly our bed was very soft (we are used to a firmer bed mattress) but the room & linen was beautiful

2026-09-15 • via Nuitee
M
Mukwevho • couple • za
10
2026-09-14 • via Nuitee
A
Angelkatekani • couple • za
10
2026-09-11 • via Nuitee
N
Nogashini • couple • za
10
Pros:

The guy by the name off Mark should be compliment for the hospitality to and from all the pick up points aon all his arrivals very friendly and helpful and always smiling.

Cons:

everything was great.

2026-09-11 • via Nuitee
T
Trudie • couple • za
10
The welcome was so warm and dinner was next level. Would go back any day!!!!
Pros:

It was gorgeus and neat

2026-09-09 • via Nuitee
T
tlholelo • extended_group • za
10
Outstanding
Pros:

The environment and peace

Cons:

none

2026-09-08 • via Nuitee
M
masilo • solo_traveller • za
8
Pros:

The food at the restaurant, the beach and pool area.

Cons:

Nothing.

2026-09-07 • via Nuitee
C
Cilliers • solo_traveller • za
7
Pros:

Nature, rooms, vacation feel and vibe

Cons:

Restaurant is ridiculously expensive for a plate of food

2026-09-06 • via Nuitee
D
Dr Ashmika • solo_traveller • za
6
Pros:

Calm, serene and not as busy as the hotel

Cons:

Waiting for porters to fetch you with golf cart to and from room and gym. The porter told us to call the number on key card once done but the number didn't work so we whatsapped the resort number that was communicating with us prior. Multiple messages back and forth only to be fetched 45 min by later after we had Google and try different numbers for resort reception.

2026-09-06 • via Nuitee
S
Sebushane • couple • za
10
Pros:

Very efficient & professional staff. Cleanliness of the whole property.

Cons:

The shower area is just too small in relation to the size of the whole room . The Bar did not stock Sherry and Port. Wine menu could improve eg stock premium wines

2026-09-05 • via Nuitee
R
Rekha • extended_group • ae
7
2026-09-02 • via Nuitee
M
Mmabatho • solo_traveller • za
8
2026-09-02 • via Nuitee
S
Sinazo • couple • za
8
2026-09-01 • via Nuitee
A
Abigail • solo_traveller • za
4
Pros:

Food was great.

Cons:

The room wasn't really clean. There were webs in some part of the unit. Bedding and gowns has turned cream white instead of white. Couch had burned marks. It looked old and uncomfortable

2026-09-01 • via Nuitee
X
Xaba • couple • za
10
2026-09-01 • via Nuitee
J
Juriaan • family_with_children • nl
5
Was ooit goed, maar nu niet meer. Faciliteiten en kamers ver weg. Personeel vriendelijk
Pros:

Het pad naar de zeer via de jungle

Cons:

Vergane glorie

2026-08-30 • via Nuitee
R
Rekha • couple • ae
7
Decent experience for a first time in Zimbali but some things could be improved for this to live up to a 5 star experien
Pros:

Manesh from the reception team was very helpful, prompt and clear with his responses. He was contactable on WhatsApp at all times and responded timeously to all requests. The porter was also very friendly and was willing to wait for us at various locations. He also took us on a tour of the estate and told us about many of the facilities that we otherwise would not have known about. The in-house restaurant was good with a wide variety of meals for breakfast, lunch and dinner.

Cons:

The rooms were aesthetic but we had issues with the AC (they did not cool and we had to call maintenance a few times), there were leaks in one of suites and the bed height was very high. However these issues were rectified by the property. The bathroom amenities were disappointing and so would recommend for guests to carry their own bathroom toiletries as the ones on offer in the hotel are not sufficient. The hotel also did not provide us with access tags for the padel courts so guests should be informed of this in future to avoid inconveniences. It is also quite a remote location so organizing Ubers / Bolts can be challenging and the hotel does not offer private shuttle services outside the estate.

2026-08-28 • via Nuitee