Relais et Châteaux Le Chambard

Hotels
Relais & Châteaux
9.1 (730 reviews)
9-13 Rue Du General De Gaulle , Kaysersberg , fr

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent food
Cons:
Some room size issues
Spa not relaxing due to noise

Categories

Cleanliness
9.11
Cleanliness was mentioned positively, reflecting the overall satisfaction with the hotel's upkeep.
Service
9.58
Guests expressed high satisfaction with the staff's attentiveness and friendliness.
Location
9.22
The location was consistently praised for its convenience and beauty.
Room Quality
8.57
Room quality received mixed feedback, with some concerns about size, affecting overall perception.
Amenities
8.6
Amenities met expectations but weren't highlighted positively or negatively.
Value for Money
9.06
Guests felt they received good value based on the overall experience.
Food and Beverage
9.51
The gourmet restaurant and breakfast were frequently noted as exceptional.
Overall Experience
9.18
Most guests reported a strong positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:36

Property Description

Luxurious Setting and Family-Run Atmosphere
Hotel Le Chambard in Kaysersberg provides a luxurious and comfortable 5-star experience in a family-run setting. Enjoy the warmth and friendliness of a stay with free WiFi available throughout the property.

Fully-Equipped Rooms and Suites
Indulge in the fully-equipped rooms at Hotel Le Chambard, with the option to elevate your experience by choosing a luxurious suite. Each room features a flat-screen TV and a private bathroom with a bath or shower for your convenience.

Fine Dining and Culinary Delights
Experience the best of local cuisine at the Bib Gourmand Winstub or savor refined dishes paired with excellent wines at La table d'Olivier Nasti, a prestigious Michelin 2-star and Gault & Millau 5-toque restaurant.

Book your stay at Hotel Le Chambard now to enjoy a luxurious retreat with top-notch amenities and exceptional dining experiences.

Important information:

Children's breakfast price is EUR 15.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 17 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 730 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.22
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.51
Overall Experience: 9.18
R
Ravit couple il
9
מלון מדהים ומפנק ממליצה בחום!
Pros:

מקום מפנק ברמות. רמת השירותיות של הצוות מטורפת בכל קנה מידה.
חשיבה על הפרטים הקטנים ניכרת בכל פינה בחדר ובמלון עצמו. מלון בוטיק קטן ברמה מאד מאד גבוהה

Cons:

לא השתמשנו בספא של המקום כי המים בבריכה ובג׳קוזי היו קרים מדי עבורנו וזה קצת ביאס. וגם בארוחת הבוקר לא היה מבחר מנות עבור צמחונים, כמו פירות וירקות ומנות בריאות של ארוחת בוקר לכן לא אכלנו במלון. והצטרכנו כל בוקר לחפש איפה לאכל.

2026-02-13 via Nuitee
A
Alexandre couple be
10
Pros:

Restaurant extraordinaire pour l’etoilé et remarquable pour le vinstub
Personnel magnifique

2026-02-10 via Nuitee
J
Jürg couple ch
10
2026-01-30 via Nuitee
M
Marianna couple it
9
Pros:

La posizione, l’atmosfera, le camere e il personale della reception molto molto gentile

Cons:

Servizio della colazione, non all’altezza, in quanto il Personale non sparecchiava mai i tavoli. La colazione è molto molto costosa pertanto mi sarei aspettata una maggiore cura e attenzione per i dettagli. Anche il costo per i miei Barboncini è stato davvero esoso.

2026-01-25 via Nuitee
L
Lea couple ch
6
Lovely stay, staff could be more personable
Pros:

The city is beautiful. Breakfast is amazing and it’s rare to have spas in Alsace.

Cons:

There was very little personal feel to it. All is perfect, but the staff is almost too distant. Never asked questions, just ran with their program. All fine, but not 5 star quality

2026-01-21 via Nuitee
C
Catherine couple fr
9
Belle escapade à Noël
Pros:

Emplacement super, place de parking disponible, chambre parfaite, de jolies attentions au départ et à l’arrivée, spa agréable, et cuisine de la Winstub toujours excellente.

Cons:

Léger manque de guidage vers l’accueil à l’arrivée. Nous avons été un peu déçus par le petit déjeuner bien cher pour des produits qui n’avaient rien d’exceptionnels.

2026-01-20 via Nuitee
N
noel couple fr
8
2026-01-19 via Nuitee
E
Eleni couple gr
10
2026-01-19 via Nuitee
T
Thierry couple fr
10
a classer dans l’une de nos plus belles expériences
Pros:

un accueil exceptionnel
une situation au cœur du Kaysersberg
Une tourte au chevreuil sublime
Le pain de leur boulangerie

2026-01-19 via Nuitee
K
Katrin couple se
9
2026-01-19 via Nuitee
E
Emilie couple gb
8
Lovely but expensive drinks.
Pros:

The room and facilities were lovely.

Cons:

The food and drinks were quite overpriced.

2026-01-19 via Nuitee
S
Sebastien couple fr
9
2026-01-02 via Nuitee
S
Sophie DG couple fr
8
2025-12-28 via Nuitee
B
Brian solo_traveller ca
7
2025-12-27 via Nuitee
Y
Yigal couple il
10
Pros:

שירות יוצא דופן, מיקום נהדר, חנייה פרטית, חדר ווספא טובים מאד, מסעדות משובחות

2025-12-25 via Nuitee
C
Cathy family_with_children fr
9
Fuyez la personne à la réception
Pros:

La piscine, la winstub

Cons:

La personne mal aimable au téléphone et au check out : toujours la même. Elle s'est calmée lorsque j'ai demandé à voir la direction si elle continuait de mal parler au gens, d'un petit ton supérieur, y compris au téléphone.
La literie est inconfortable

2025-12-22 via Nuitee
C
Christina couple de
10
Ein Highlight im Elsass
Pros:

Ein wunderschönes elsässisch geprägtes Hotel mit moderner Ausstattung und gemütlichen Betten.
Liebevoller Service und auch in der Winstub hervorragendes Essen. Ganz zentral im Ort gelegen und trotzdem ruhig. Komfortabler Parkplatz.

Cons:

Das Frühstück mit dem sehr hohen Preis ist trotz der Qualität nicht unser Geschmack. Möchte wirklich jeder am Morgen eine vollständige Mahlzeit? Uns genügt nach einem Abendessen eine bescheidenere Variante.

2025-12-22 via Nuitee
P
pascal couple fr
9
Excellent séjour
Pros:

Gentillesse et toujours aussi magnifique

Cons:

Télé en panne mais pas de leurs fautes excellent

2025-12-18 via Nuitee
S
Schläfli couple ch
9
ein einzigartiges Hotel mit ausgezeichneter Küche, absolsut empfehlenswert
Pros:

Da ich das la Chambard seit Jahren kenne habe ich gewusst, was mich erwartet.
Es wurde allerdings ganz neu renoviert, schön, aber für meinen Geschmack und als Tierliebhaberin waren da zu viele Geweihe und Tiertrophäen.
Aber alles in allem toll gemacht.

Cons:

es ist ein perfekt geführtes Haus, da gibt es nichts was gefehlt hätte.

2025-12-15 via Nuitee
J
JACQUES couple fr
9
2025-12-12 via Nuitee